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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Family Services
Family Services / Intake: 905-666-6239 ext 5Family Services / Intake: 1-888-721-0622 ext 5
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Community Counselling
Partner Assault Response (PAR) (see separate listing)
Available for people whose employers contract with Family Services to provide employee assistance services and supports as part of their employee benefits program
Member agency of Support Services Network for Male Survivors in Ontario (central region)
First Nations and Inuit Health Non-Insured Health Benefits Counselling
Internet Child Exploitation (ICE) counselling for children and youth who are victims of internet sexual exploitation and their immediate family
Retired or medically released Canadian Forces personnel and their families
- intake, assessment, referral
- short-term individual, couple, family and group counselling
- professional counselling for a variety of issues including:
- substance abuse, problem gambling, other addictions
- anxiety, depression
- grief/loss
- anger/emotion management
- personal stress, self-esteem
- communication, couple/family conflict, extended family issues
- separation/divorce, blended family issues
- abuse/violence, sexual assault/abuse, trauma
- job stress, workplace violence/conflict
- school problems
- balancing work and family life
- caring for elderly parents
Partner Assault Response (PAR) (see separate listing)
- mandated structured group program for men and women who have been found and/or pled guilty to domestic violence
Available for people whose employers contract with Family Services to provide employee assistance services and supports as part of their employee benefits program
- intake, assessment and referral
- counselling for employees and their family members
- critical incident counselling and support services
- organizational support and wellness seminars for employee groups
- assessment, information and referral
- service coordination and system navigation
- case management
- advocacy and supportive counseling for adults with a developmental disability
Member agency of Support Services Network for Male Survivors in Ontario (central region)
First Nations and Inuit Health Non-Insured Health Benefits Counselling
Internet Child Exploitation (ICE) counselling for children and youth who are victims of internet sexual exploitation and their immediate family
Retired or medically released Canadian Forces personnel and their families
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Employment resources and coaching to find sustainable employment in Ontario
Indigenous peoples, Older workers, Persons with disabilities, Persons on social assistance, Immigrants/newcomers, Francophones, Students, Youth and Women
Better Jobs Ontario -- skills training and financial support for laid-off workers
Services for employers -- help in identifying human resource skills requirements
- assessment of skills, interests and abilities
- job search strategies and support, including resume development and interview preparation
- information about careers and occupations, local labour market, employment opportunities
- help in maintaining employment
- information and referral to other employment and community services
Indigenous peoples, Older workers, Persons with disabilities, Persons on social assistance, Immigrants/newcomers, Francophones, Students, Youth and Women
Better Jobs Ontario -- skills training and financial support for laid-off workers
Services for employers -- help in identifying human resource skills requirements
- matching of workplace needs to workers' skills, capabilities, interests and experience
- support for developing on-the-job training plans and monitoring of placements to support retention
- available to small, medium and large businesses planning to deliver short-term training for existing or new employees
- Roseneath -- 9059 County Road 45, Roseneath, Ontario K0K 2X0 (Alnwick Civic Centre). Hours of Operation: Wednesday 1pm to 4 pm
- Colborne -- 6 King Street, Colborne, Ontario K0K 1S0 (Cramahe Public Library). Hours of Operation: Thursday 1 pm-4 pm.
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Aboriginal community
- economic development for the community through The Great Blue Heron Casino
- health programs and services, public works
- geographically the closest first nation to metropolitan Toronto
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Employment resources and coaching to find sustainable employment in Ontario
Indigenous peoples, Older workers, Persons with disabilities, Persons on social assistance, Immigrants/newcomers, Francophones, Students, Youth and Women
Better Jobs Ontario -- skills training and financial support for laid-off workers
Services for employers -- help in identifying human resource skills requirements
- assessment of skills, interests and abilities
- job search strategies and support, including resume development and interview preparation
- information about careers and occupations, local labour market, employment opportunities
- help in maintaining employment
- information and referral to other employment and community services
Indigenous peoples, Older workers, Persons with disabilities, Persons on social assistance, Immigrants/newcomers, Francophones, Students, Youth and Women
Better Jobs Ontario -- skills training and financial support for laid-off workers
Services for employers -- help in identifying human resource skills requirements
- matching of workplace needs to workers' skills, capabilities, interests and experience
- support for developing on-the-job training plans and monitoring of placements to support retention
- available to small, medium and large businesses planning to deliver short-term training for existing or new employees
- Roseneath -- 9059 County Road 45, Roseneath, Ontario K0K 2X0 (Alnwick Civic Centre). Hours of Operation: Wednesday 1pm to 4 pm
- Colborne -- 6 King Street, Colborne, Ontario K0K 1S0 (Cramahe Public Library). Hours of Operation: Thursday 1 pm-4 pm.
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Licensed child care centre
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Scarborough Child and Family Life Centre, Children and Youth programs
Office: 416-969-8510Crisis line: 416-945-0164
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Culturally-based programming with focus on community capacity building, empowerment and self-determination
- sweat lodge ceremonies
- visiting elders
- drop-in services
- after school programming
- social and recreational activities
- breakfast program
- traditional dance
- homework club, summer camp, girls group
- youth drop in
- high school equivalency (GED) for youth 18-20 years
- addictions counselling, individual and family counselling
- case management
- support group
- housing workers
- community kitchen
- parenting skills classes
- Indigenous EarlyOn program -- parent-child drop in for children birth-6 years
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Aboriginal Housing Support Centre, Scarborough East Office
Office: 416-281-2057Alternate office: 416-260-6011
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Assistance applying for social housing
- help resolving landlord/tenant disputes
- counselling, workshops and support groups of interest to Aboriginal tenants
- information and referral to general services
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TAIBU Community Health Centre
Office: Administration and Community Programs: 416-644-3539 Clinic: 416-644-3536
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Primary health care and health promotion programs and services to the black community across the GTA as its priority population
Health centre focused on family and community health * health professionals assess and treat non-life-threatening injuries or illnesses * referrals to other local health services and personal development groups
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health including diabetes education programs and sexual health clinics
Programs and services include:
Services and Programs:
Health centre focused on family and community health * health professionals assess and treat non-life-threatening injuries or illnesses * referrals to other local health services and personal development groups
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health including diabetes education programs and sexual health clinics
Programs and services include:
- diabetes education program
- dietetic services
- counselling services
- foot care services
- Back 2 Life program
- Telemedicine
- COVID-19 Helpline, call 416-495-2593 or email covid-19en@taibuchc.ca
Services and Programs:
- Diabetes Education Programs
- Sexual Health Clinics
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Employment resources and coaching to find sustainable employment in Ontario
Better Jobs Ontario
Skills training and financial support for laid off workers
Services for employers -- help in identifying human resource skills requirements
Canada-Ontario Job Grant -- financial support for individual employers to purchase training for their employees
- assessment of skills, interests and abilities
- job search strategies and support, including resume development and interview preparation
- information about careers and occupations, local labour market, employment opportunities
- help in maintaining employment
- information and referral to other employment and community services
Better Jobs Ontario
Skills training and financial support for laid off workers
- training program must demonstrate good job prospects
- financial support based on need, may include tuition, instructional costs, books, transportation and/or a basic living allowance
Services for employers -- help in identifying human resource skills requirements
- matching of workplace needs to workers' skills, capabilities, interests and experience
- support for developing on-the-job training plans and monitoring of placements to support retention
Canada-Ontario Job Grant -- financial support for individual employers to purchase training for their employees
- available to small, medium and large businesses planning to deliver short-term training for existing or new employees
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Management and Administration of Hiawatha First Nation. Departments and services include:
- Finance
- Education
- Employment and Training
- Fire & Police Services
- Lands
- Housing
- Economic Development
- Core Consultation
- Public Works and Water Operations.
- Registration of vital statistics including births, deaths, marriages and transfer of band members.
- Health & Social Services
- Child Care Centre
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Employment resources and coaching to find sustainable employment in Ontario
Better Jobs Ontario
Skills training and financial support for laid off workers
Services for employers -- help in identifying human resource skills requirements
- assessment of skills, interests and abilities
- job search strategies and support, including resume development and interview preparation
- information about careers and occupations, local labour market, employment opportunities
- help in maintaining employment
- information and referral to other employment and community services
Better Jobs Ontario
Skills training and financial support for laid off workers
- training program must demonstrate good job prospects
- financial support based on need, may include tuition, instructional costs, books, transportation and/or a basic living allowance
Services for employers -- help in identifying human resource skills requirements
- matching of workplace needs to workers' skills, capabilities, interests and experience
- support for developing on-the-job training plans and monitoring of placements to support retention
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Dnaagdawenmag Binnoojiiyag Child and Family Services
1-844-523-2237 Office: 705-295-7135
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Child and family services agency that delivers culturally appropriate services.
Services include:
Chippewas of Beausoleil First Nation (Simcoe County)
Services include:
- Works to reclaim the inherent right to protect and care for Indigenous children
- Ensures the safety and well-being of youth with culturally appropriate, community oriented and case specific services provided to families so they can begin to reconnect and rebuild their lives in order to restore the family unit
- Mental Health and Addiction services
- Accompanies Children's Aid Society workers to ensure cultural practices are respected
- First point of contact for families, children and youth in need of support
- Provides advocacy
Chippewas of Beausoleil First Nation (Simcoe County)
- Health and Social Services Building
- 11 O'Gemaa Miikaan
- Health and Social Services Building
- 144 Hello Road
- Health and Social Services Building
- 517 Hiawatha Line
- Health and Social Services Building
- 8467 County Road 18
- Health and Social Services Building
- 22600 Island Road
- 3719 12 Mile A Road
- 2664 Muskoka Rd #38
- 5884 Rama Road, Suite 200
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Community Legal Clinic-Simcoe Haliburton Kawartha Lakes
1-800-461-8953 Office: 705-326-6444
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COVID-19 Response
Services include:
- All offices are closed to in-person meetings and services; in-person legal education and outreach activities have been suspended
- For legal services in Simcoe County call 705-326-6444 or 1-800-461-8953 Mon-Fri 9 am-12 noon, 1 pm-5 pm
- For legal services in Haliburton, Lindsay and Minden call Lisa Loader at 1-800-461-8953 Ext. 42 or email lisa.loader@shkl.clcj.ca
- Offices in Haliburton, Lindsay and Minden are open by appointment only
Services include:
- Disability Issues
- Income Maintenance (Ontario Works and Ontario Disability Support Program)
- Aboriginal Justice Outreach Program
- Worker's Compensation
- Housing
- Employment
- Human Rights
- Consumer Law
- Education
- Canada Pension Disability
- Services offered over the telephone and by appointment
- Guest speakers available for community and education purposes
- Notary Public
- Commissioner of Oaths (all lawyers are Commissioners of Oaths)
- Duty Counsel for the Landlord and Tenant Board
- Do not provide family law or criminal law services
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Employment resources and coaching to find sustainable employment in Ontario:
All services at this site can be tailored to meet the needs of individual client groups including:
Indigenous peoples , Older workers, Persons with disabilities, Persons on social assistance, Immigrants/newcomers, Francophones, Students, Women, Youth
Services for employers -- help in identifying human resource skills requirements
- assessment of skills, interests and abilities
- job search strategies and support, including resume development and interview preparation
- information about careers and occupations, local labour market, employment opportunities
- help in maintaining employment
- information and referral to other employment and community services
All services at this site can be tailored to meet the needs of individual client groups including:
Indigenous peoples , Older workers, Persons with disabilities, Persons on social assistance, Immigrants/newcomers, Francophones, Students, Women, Youth
Services for employers -- help in identifying human resource skills requirements
- matching of workplace needs to workers' skills, capabilities, interests and experience
- support for developing on-the-job training plans and monitoring of placements to support retention
- available to small, medium and large businesses planning to deliver short-term training for existing or new employees
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Provides culturally appropriate early learning activities for Indigenous parents and children and assistance for Indigenous families facing difficult life circumstances. Aims to support healthy child development
Activities include:
Activities include:
- infant and child nutrition
- parenting workshops/circles
- play groups
- resource sharing
- cultural teachings
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Provides culture-based holistic programs and services to improve the health outcomes of pregnant Indigenous mothers and their babies up to six months. Programs are designed to include father, extended family and women contemplating pregnancy. Supports the needs of pregnant women facing challenges that put their health and the health of their infants at risk.
Services include:
Services include:
- Well Baby Clinics
- Prenatal health and lifestyle counselling
- Infant and childcare development education
- Breastfeeding education and support
- Nutritional counselling
- Drop-in supports
- Traditional/cultural celebrations
- Parenting classes
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Offers activities and services to improve the quality of life of urban Indigenous children. The program focus is on enhancing the skills, knowledge, attitudes and values that will demonstrate positive personal choices and develop an awareness of the consequences of negative behaviours.
Activities include:
Activities include:
- One to one support
- Homework club, movie night, baking night etc.
- FASD - provide education/awareness to community and support for individuals and families
- Self-esteem and healthy relationships
- Cultural identity programming (i.e.. Berry fast teachings)
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Self-development program for at-risk urban Indigenous youth.
- Promotes personal well-being, healthier lifestyles and personal success.
- One-on-one supports and group activities include goal-setting, leadership skills development, how to make healthy choices and improving interpersonal skills.
- Youth Justice - Street Wolf. Provide support and advocacy for youth in the justice system
- Homework Club
- Movie Nights, baking night, etc.
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Offers a cultural space for individuals with mental health and addictions issues to find help to move towards a healthier lifestyle.
- Programs offer one-on-one supportive counselling and consultation regarding treatment options and culturally based services and support groups, including wholistic healing and participation in cultural activities
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The Healthy Living program promotes and supports healthier lifestyles for urban Indigenous people.
- Creates opportunities for community members to learn about healthy lifestyles and participate in active living activities.
- Provides urban Indigenous community with hands-on experience through:
- interactive workshops
- healthy nutrition information
- cooking classes
- fitness training
- smoking cessation support
- sport and recreational activities
- Focuses on youth leadership by encouraging and supporting youth to be healthy living leaders in their community. Provides training, mentoring, and community event involvement
- Increase awareness and provide education on healthy eating for children
- Increase access and availability to healthy foods for children/support healthy eating for families
- Increase recreation activities which incorporate traditional activities and increase children and youth physical activity levels
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Program fosters improvements in the health and well being of Indigenous individuals, families and children. The focus is health promotion, illness prevention, and family violence prevention workshops.
- Provides client-based and participant-based services, including:
- supportive counselling
- access to services related to reducing family violence
- advocacy
- crisis intervention
- referrals
- Health promotion workshops, community events, sharing circles, drumming, and access to traditional ceremonies
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Supports the reclamation and revitalization of men's responsibility to end violence perpetrated against Indigenous women and girls.
- Ensure access to Indigenous cultural knowledge and increase understanding of Traditional roles and responsibilities
- Increase resilience of men through support men and youth aged males to be empowered through acknowledging and resolving their own trauma
- Foster enhanced community wellness through the provision of effective culturally-based program service delivery
- One on one peer support and group activities to support men and male youth
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Assists Indigenous individuals to better understand their rights, options and responsibilities when appearing before the court.
- Guidance on court documentation
- Supports in both criminal and family courts
- Support for couples who are separating
- Support for parents involved in child welfare matters
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Provides support and services for gender and sexually diverse people- Two Spirit and LGTBQ+ individuals of the community of Peterborough
- Utilizes existing Indigenous community capacity to support self-defined youth and adults from a culture-based framework
- Integrates Indigenous cultural approaches to the planning and delivery of project programs
- Provides one to one peer support and participant-based services
- Promotes awareness, coordinates relevant project activities for Two-Spirit and Indigenous LGTBQ+ young people
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The Apatisiwin Employment and Training program provides community-based and one-to-one supports and resources and can assist urban Indigenous individuals to access a range of training, education and skills development opportunities.
Program Coordinator seeks to:
Program Coordinator seeks to:
- Assist in the development of labour force skills to improve employability of urban Indigenous people
- Develop employment opportunities for direct-service users
- Support direct-service users to stay in school, return to school and transition along the education and employment continuum
- Stay in School program
- Assistance with résumés, cover letters, job search, practicing for interviews, on-the-job training
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