Searching for Young Parents

COVID19 - open for porch pick-up of diapers, formula, baby food, and wipes * call office

Christian ministry staffed by trained volunteers that provides support to individuals and families affected by pregnancy * services are confidential * free pregnancy testing, alternatives to abortion * practical assistance to mothers whenever possible which can include food, clothing, furniture, and other infant supplies * support and educate people regarding issues of sexual conduct, pregnancy, parenting and other life skills

Ajax Office
38 Hunt St,
Ajax, ON
L1S 3M2
905-619-9878
phcajax@durham.net

COVID19 -- Serving clients remotely, call office


Support programs for young parents

• layettes for new mothers and babies
• public education and speaking engagements

Individual Counselling for Young Parents

• supportive counselling for young mothers and fathers
• attachment-focused framework, counsellors support young parents to build on strengths and reduce their risks ensuring optimal outcomes for their children and healthy families
• advocacy and referral supports also available

Prenatal classes

• in cooperation with Durham Public Health Department

Teen Mom School Program

• in collaboration with Durham Catholic District School Board
• core academic courses in a child friendly environment
• support with re-entry into mainstream education system

Parenting Groups

• attachment focus which promotes positive infant mental health
• specific to individual needs and challenges of young families

Summer program

• for parents and children with field trips in the community and special events
• Christmas Party, Mother's Day event
• special workshops and seminars scheduled as needeed

Satellite location
North Durham and Ajax/Pickering Outreach
By appointment
905-914-3900

Parenting support groups throughout the region for families

Breastfeeding Groups

• weekly drop in groups, mother to mother breastfeeding support, with public health nurse(s) available

S.M.I.L.E. (Supporting Mother and Infant Learning Experience)

• free prenatal classes for young expectant parents under 23 years of age

Perinatal Mood Disorder Support Group (PMD)

• peer support group intended for pregnant women who are experiencing a mood disorder and new mothers who are having difficulty with postpartum adjustment and are experiencing symptoms of PMD
• group is facilitated by a Public Health Nurse

Individual Parent Support - Durham Health Connection is a telephone help line staffed by public health nurses who provide information and counselling on

• health
• parenting issues
• information on community resources
• family health
• pregnancy, prenatal care
• breastfeeding support
• infant and child development
• parenting questions

Home Visiting

• may be offered to families needing support as part of the Healthy Babies Healthy Children Program
• call the Durham Health Connection Line for details

Assistance for those that are in financial need

Financial Assistance

• monthly allowance based on family size, housing costs and income
• monthly drug benefit card
• income tax clinic

Other services include:

Mandatory and Discretionary Benefits

• may include dentures, emergency dental services
• eyeglasses
• special diet allowance
• health care supplies
• medical transportation funds
• prosthetic devices
• funerals and burials
• programs may vary by City or Municipality

Community Participation

• volunteer placements
• job search programs based on individual's skills, experience and circumstances
• employment placement, job matching service
• job skills training - development of skills for specific jobs
• on-the-job training
• supports to self-employment, referrals to self-employment programs
• basic education, basic adult upgrading
• high school upgrading
• English as a Second Language (ESL) classes
• literacy and basic skills

Employment Assistance

• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Employment Resource Centre

• walk-in job search centre
• access to computers, Internet, fax, photocopier, telephone
• resource materials
• job banks
• labour market information
• assistance with resumes
• referrals to job counselling and training

Employment Start-Up Benefit

• covers costs related to starting a job or work placement
• families with children -- newborn child allowance, child care start-up costs, basic dental care for children

Learning, Earning and Parenting (LEAP)

• help young parents finish high school, improve parenting skills, locate and maintain employment

Click here for Employment Supports

Additional services:

Interactive Voice Response (IVR) 1-800-808-2268

• available Mon-Fri 8 am-9 pm and Sat, Sun noon-5 pm
• automated information and payment details, payment history, file status
• information and announcements about Ontario Works
• service not available to TTY users

Welfare Fraud Hotline 1-800-394-7867

• to report allegations of fraudulent collection of Ontario Works and Ontario Disability Support Program assistance

Satellite Locations for Existing Clients

Ajax Office
140 Commercial Ave,
Ajax, ON L1S 2H5
Phone 905-428-7400

Oshawa Office
C1A-200 John St,
Oshawa, ON L1J 2B4
Phone 905-436-6747

Oshawa Office (Employment Counselling)
200 John Street West, Upper Level
Oshawa, ON L1J 2B4
Phone 905-432-2929

Uxbridge Office
2 Campbell Drive, Suite 305
Uxbridge, ON L9P 1H6
Phone: 905-852-4566

Provide girls with knowledge, skills and confidence to become healthy, educated and independent adults

• curriculum developed specifically to meet the needs of girls
• programs are delivered by professionally trained facilitators, with measurable objectives and outcomes
• programs delivered through weekly workshops, summer camps, PA Day programs, March Break camps, after-school drop-in programs and in-school classes

Northumberland County Community & Social Services is responsible for the delivery of Ontario Works, a program that provides income support and employment services referrals to eligible residents of the County

• Active participants have access to their case file information and important program announcements through the Interactive Voice Response (IVR) number, 1-800-808-2268. Clients will be asked to enter their 9-digit identification number and 4-digit security personal identification number (PIN). They will then have a number of choices that will allow them to access the information they are looking for.

Pregnancy support

• crisis pregnancy support
• pregnancy tests
• resources for pregnancy and childbirth
• prenatal classes
• perinatal loss support
• adoption support
• diapers, gently used maternity clothes, baby clothes and gear
• free prenatal vitamins (Food 4 Thought), $15.00 worth of healthy food per week (Food 4 Thought)
• transportation support and accompaniment to appointments
• home and community visits

Family Support

• weekly parenting support program
• community kitchen
• parenting sessions and resources
• mentoring, support groups
• donations closet, children's clothing and gear
• fall retreat
• connection and networking opportunities
• nutrition and parenting support
• high school credit completion, upgrades
• child care
• transportation support and accompaniment
• home and community visits

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 -- information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm --automated information, payment details, file status

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder --personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

COVID19 - Telephone and email support for new and current clients available * in-person service by appointment only * Young Parent Hub programs suspended * call for crisis assistance, or to speak with intake worker

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Children's mental health centre accredited with Children's Mental Health Ontario (see separate entry) * comprehensive range of specialized care and treatment programs for young parents, their children, partners and families * parenting support groups * outreach and support, advocacy and consultation * specialized and licensed child care and support for infants, toddlers and preschoolers (see separate entry)

Community Care and Treatment Team -- assists young parents up to 21 years, and their families, with mental health attachment and trauma care * parent-infant interaction assessment * individual and group parenting support * outreach services in partnership with other community organizations

Community Counselling -- individual, group and family counselling for pregnant youth, young parents and families * advocacy with housing, social assistance and returning to school * counsellors available for support in community settings such as schools * professional consultation available

Residential Care and Treatment -- licensed prenatal and postnatal care and treatment for mothers 12-20 years who seek comprehensive parenting support

School Program -- fully accredited secondary education and treatment program for pregnant or parenting youth 20 years and under

Young Parent Hub -- call to speak with intake worker regarding availability during COVID19 pandemic

Youth Outreach Services -- outreach to any youth in Dorset Park, and their families * in cooperation with other community agencies

Services provided by other agencies -- Toronto Public Health, Jean Tweed Centre, Scarborough Hospital, Toronto District School Board, Toronto Catholic District School Board (see separate entries)

Parenting programs

• information and workshops on parenting and child development
• parent-child program
• parenting program for mothers and children (4-18) years who have witnessed domestic violence
• teen mothers' program including healthy meals and snacks, workshops and informal counselling

Girls' Centre

• drop-in centre for girls and young women 9-18 years
• life skills, self-esteem building workshops
• discussion groups
• leadership program
• March break and summer camp

On-site child care, snacks and TTC provided to participants of some programs

EarlyON programs and Family Centre, program for children under 6 years

Creative Play -- play space * drop-in for children birth-6 years and their caregivers, programs at several locations -- call or visit the website for details

Parenting Programs -- parenting skills workshops, including workshop with parents and their children

After School Program --

• for children 6-12 years with focus on physical activity, nutrition, health and wellness
• program available at several locations -- call or visit the website for details

Big Kids/Kindergarten Readiness Club -- school readiness program for preschool age children, including those entering kindergarten who speak English as a second language, registration required

Teen mothers program -- in partnership with YWCA Toronto, Girls' and Family Programs, Girls' and Family Centre (see separate entry)

Cooking Healthy Together -- parents and caregivers participate in cooking classes and learn about nutrition and food safety

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund -- help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder --personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Supports pregnant and parenting teens under the age of 24 to continue their high school education, develop their parenting skills, and address their emotional, social and physical needs

• high school credits through Peterborough Centre for Individualized Studies
• onsite licensed childcare program
• parenting courses and workshops
• referrals to other community services
• breakfast and lunch program

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- ​to report allegations of fraudulent collection of Ontario Works assistance

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Humewood House Association and Massey Centre have merged, contact Massey Centre for program information at 416-425-6348, or visit www.massey.ca

Housing, prenatal and early childhood supports

Prenatal residence
Includes health and personal counselling, parent education, life skills, and recreation

• maximum stay 6 months after birth
• secondary school on site

Transitional housing
Includes self-contained apartments and townhouses, each unit for one mother and infant

• maximum stay 1 year
• day services and support staff available

New Lives Starts Here
Includes self-contained townhouses, each unit for one mother and child

• maximum stay 4 years
• day services and support staff available

Day services
For residents or nonresidents, includes counselling, child social and emotional development, assessment and some referral

• secondary school
• Maternal Infant Mental Health psychotherapy for parent and children 2-9 years

EarlyON Child and Family Centre and Early Learning Centre, see separate listings

Counselling and family support services

• court diversion services
• anger management, child and adolescent therapy, and art therapy
• outreach to street youth
• summer day camp for youth
• professional consultation and support program for community agencies

Anger Management Clinic, www.regeshangerclinic.com -- 11 week individual or group course on personal control for children, youth and adults

Get Off The Streets (GOTS) -- summer day camp program for youth 13-19 years, 7 weeks

• leadership, mentoring, life and social skills, includes sports, outings and cultural events

Family Support Program -- diagnosis and treatment planning

• crisis intervention
• individual therapy for children, youth and adults
• strategies for enriching school performance
• child management sessions
• aftercare follow-up for youth discharged from residential centres or foster care
• parenting courses for teen mothers and families with young children or teens

High on Success (HOS) Program -- school based program for youth involved with youth justice programs

• social and life skills training, self-esteem enhancement, decision making, conflict resolution, peer relationships, interpersonal communication
• drug awareness and harm reduction
• homework club
• field trips and social activities
• youth mentor training

Play Therapy Program -- for children 4-12 years who are coping with grief and loss, serious illness of a family member, adoption or foster care, bullying, abuse, violence, poor self-esteem

Reconnecting Youth -- school based drop-out prevention for at risk youth in grades 9-12

• life skills peer groups

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm --automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Counselling, housing, health, parenting and child development supports, including in-person drop-in and virtual services; visit website for programs calendar

• virtual prenatal group Mondays 4 pm-5 pm
• feeding support group Virtual Boobs, Bellies and Bitchin Wednesdays 3 pm-4 pm

Counselling/case management
Personal counselling, information, advocacy, and referrals to other services about sexuality, birth control, abortion, adoption, and parenting

Health Services

• free pregnancy tests, specialized prenatal classes, individual health counselling and nutrition group
• on site nurse, doctor visits once per week
• help to find a health care provider

Housing Support

• help to search rental listing, contact landlords to arrange site viewings and interviews, and accompaniment to view units
• help to fill out applications for subsidized and specialized priority housing

Practical Help

• help with practical life details
• free lunches and public transit trip to and from Jessie's Centre
• accompaniment to appointments
• help filling out applications and forms

Swap Shop
Free items such as baby clothes and equipment, maternity clothes, toys and small household items

Parenting Groups
Discussions on infant and child development, parenting skills, fun activities

High School Education
Individualized programs allow students to earn high school credits from grade 9-12

Community Education
Leadership training includes high school presentation on healthy sexuality and pregnancy options

Sexual health services for youth * services include:

• birth control options
• birth control and prescriptions at reduced rates
• emergency contraception (Plan B)
• pregnancy options counseling
• STI treatment and testing
• HIV testing
• free condoms and lube

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 --to report allegations of fraudulent collection of Ontario Works assistance

COVID19 Telephone or video conferencing available for most services; no in-person services; contact for information

Supports include counselling, referrals, ID replacement assistance, training and employment program, outreach and seminars

Delivery of food assistance available, call for information

Eating Disorders Program

• for children and youth 8-18 years
• diagnosis and treatment
• inpatient and outpatient programs
• family education

Substance Abuse Day Treatment Program and Outpatient Services

• harm reduction approach
• assessment, individual and group treatment
• day treatment with academic program
• parent support

Young Families Program

• health care for adolescent mothers and their children
• nutrition and feeding
• parenting education

SickKids Interprofessional Team for Youth (SITY)

• focuses on illness-specific issues for youth with chronic health conditions
• identification and reduction of high-risk health behaviours
• health care for marginalized and at-risk populations including lesbian, gay, bisexual, and transgender (LGBT) youth, street-involved teens, and immigrant and newcomer adolescents
• advocacy

Transgender Youth Clinic -- interdisciplinary medical care and support to transgender adolescents

SickKids Centre for Community Mental Health (formerly Hincks-Dellcrest Centre) -- see separate entries