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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
COVID19 -- case management, counselling, and food bank for clients by appointment only * most case management to be done over phone * youth programs are now virtual and Youth Outreach Coordinator is working remotely, email youth@aidsdurham.com * cancellation of support groups, events, interventions, workshops, fundraising events, training and social activities
Harm reduction services at the following locations and hours
Support and education to people living with, affected by or at risk of HIV/AIDS in Durham Region
Harm reduction services at the following locations and hours
- Aids Committee of Durham Region - 115 Simcoe Street South, Oshawa - Monday-Friday 10 am-5 pm
- The Back Door Mission - 66 Simcoe Street South, Oshawa - Tuesday, Wednesday, Thursday, Saturday, Sunday 10 am-3pm
- Christian Faith Outreach Centre - 158 Harwood Ave. South, Ajax - Monday, Wednesday, Thursday, Friday 9 am-4 pm
- For information on our Harm Reduction services, please contact Kayla harmreduction@aidsdurham.com
Support and education to people living with, affected by or at risk of HIV/AIDS in Durham Region
- volunteer drivers available to drive to medical appointments
- food bank for clients
- financial assistance is possible through wellness fund for urgent medical needs
- HIV and AIDS virus transmission, diagnosis and treatment, safer sex and drug use
- creating safe environments for LGBTQ people
- creating anti-oppression and anti-racism culture
- needle exchange
- Naloxone distribution
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Prideline Durham
Prideline: 1-855-877-7433 Helpline: 1-800-452-0688
Office: 905-430-3511
Visit Website
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Short Description
COVID19 - Telephone support continues * Distress Centre Durham also offering Text and Web Chat services * Text 258258 * Web Chat through website
Telephone helpline
Telephone helpline
- addresses issues commonly experienced by the lesbian, gay, bisexual, transexual, transgender, queer and questioning (LGBTQ) community
- information and referrals to appropriate businesses, services and social service agencies
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COVID19 -- some programming may be suspended or offered virtually
Programs and support to individuals, parents and families to share concerns on learning that one of their children or siblings is lesbian, gay, bisexual or transgender
Programs and support to individuals, parents and families to share concerns on learning that one of their children or siblings is lesbian, gay, bisexual or transgender
- help in understanding and accepting
- volunteers provide peer to peer support
- support groups, social groups
- summer leadership camp
- resources and education on issues of sexual orientation and gender identity
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Cobourg / Port Hope Chapter
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COVID19 Meetings ar now online. Visit facebook page for information
A confidential organization providing support to members of the LGBT community, their families and friends
A confidential organization providing support to members of the LGBT community, their families and friends
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Sexual Health Infoline Ontario / The Mainline
Sexual Health Infoline Ontario: 1-800-668-2437 The Mainline: 1-800-686-7544
416-392-2437
Visit Website
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Short Description
Province-wide free anonymous counselling, information and referrals to sexual health clinics and community agencies on HIV/AIDS, sexually transmitted infections, birth control options, sexual orientation and gender issues
The Mainline - Telephone information about harm reduction, injection drug use and needle exchange programs
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Integrated mental health and addiction services, including assessment, treatment and counselling
- walk-in counselling
- care navigation
- psychiatric consultation
- access to primary care
- peer support group
- Black youth programs
- newcomer support
- 2SLGBTQ+ support
- employment, housing and education support
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Provides support and services for gender and sexually diverse people- Two Spirit and LGTBQ+ individuals of the community of Peterborough
- Utilizes existing Indigenous community capacity to support self-defined youth and adults from a culture-based framework
- Integrates Indigenous cultural approaches to the planning and delivery of project programs
- Provides one to one peer support and participant-based services
- Promotes awareness, coordinates relevant project activities for Two-Spirit and Indigenous LGTBQ+ young people
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General interest community programs
- social, education, cultural and recreation programs for all ages, including fitness, health and lifestyles
- information and referral
- Family Resource Centre
- EarlyON Child and Family
- education and support to parents and care providers
- caregiver and child drop-in, parent relief
- toy lending library
- parenting resource library
- integrated licensed nursery school program for children with disabilities
- preschool programs
- licensed community nursery school (September to June)
- drop-in program. trips
- social and recreation activities
- health and wellness program
- information and referral
- advocacy
- peer 2 peer program
- youth employment skills strategy program
- access to computers, Internet, fax, photocopier
- workshops and presentations
- leadership programs
- recreational arts programs
- advocacy
- after school program
- youth summer program
- youth advisory council
- community involvement
- community affirming mentorship program -- safe and supportive space for 2SLGBTQIA identifying youth
- drop-ins, trips
- social and recreation activities
- outreach
- information and referral
- cooking and nutrition
- multiple classes for various fitness levels
- land and aquatic classes
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Short Description
COVID19 Meetings are held virtually during pandemic; visit them on FaceBook or email for updates.
Regular Service
Offers confidential support and information to individuals who are lesbian, gay, bisexual, transsexual or two spirited and/or their parents, families and friends. Informal confidential meetings can be arranged to talk with a knowledgeable local contact.
Regular Service
Offers confidential support and information to individuals who are lesbian, gay, bisexual, transsexual or two spirited and/or their parents, families and friends. Informal confidential meetings can be arranged to talk with a knowledgeable local contact.
- Works to create a society that respects diversity by providing education about sexuality and gender.
- Guest speakers possible.
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Short Description
COVID19 Continue in person services on case by case and by appointment only. Continuing virtual services by phone and video conference.
Individual Counselling
Provides young people an opportunity to meet privately with a Counsellor to talk about what brought them to our agency and explore possible solutions.
Provides the opportunity to involve the family in the counselling if suggested by the Counsellor and wanted by the youth
Individual Counselling
Provides young people an opportunity to meet privately with a Counsellor to talk about what brought them to our agency and explore possible solutions.
- sessions may include art, games or music and
- usually one hour long once per week or every other week
- duration depends on the needs or time required to meet ones goals
- bullying or teasing
- peer pressure
- conflict with parents
- separation and divorce
- loss of someone you love
- depression, anger or sadness
- suicidal thoughts or behaviour
- poor self image
- anxiety and worry
- gender and identity
- eating disordersq
- questions or concerns about drugs or alcohol
- sexuality
- relationships
Provides the opportunity to involve the family in the counselling if suggested by the Counsellor and wanted by the youth
- after individual counselling session to figure out what the problem is and decide on the best way to solve the problem
- to work out problems the youth have not managed to solve on their own
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Short Description
Celebrates the history, courage, diversity and future of the Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer, Intersex and Two-Spirited (LGBTTQI2-S) communities.
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RSO is a volunteer run organization that operates to connect the queer, questioning, lesbian, bisexual, two-Spirit, transgender and gay community via events, website and event calendar.
- Involved in community activities such as on the organizing committee of Peterborough Pride.
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Drop-in program * snacks and dinner * facilitated group discussions, homework help, job search help and educational services on topics such as nutrition, eating on a budget and safe food handling * meals include vegan and vegetarian options * guest speakers, workshops, recreational activities * transportation fare available
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Works to make lesbian, gay, bisexual, transgender, 2-spirit, queer and questioning (LGBTQ+) youth feel safe by providing them the space to be themselves and the tools to lead positive change in their schools, peer groups, and community.
Provides education through interactive workshops designed and delivered by youth to help educate everyone from 7th grade students to teacher candidates on the diversity of queer identities and how to create spaces to welcome and celebrate them.
Provides workshops geared towards specific service providers, such as nurses, counsellors, and police officers to ensure that LGBTQ+ youth are treated with respect in all areas of their lives.
Supports youth resilience and community building by hosting a weekly youth drop-in.
The youth ambassador program, the queeRAdicals, is active in community outreach, including delivering inclusivity trainings to local schools, service providers, and organizations.
Provides education through interactive workshops designed and delivered by youth to help educate everyone from 7th grade students to teacher candidates on the diversity of queer identities and how to create spaces to welcome and celebrate them.
Provides workshops geared towards specific service providers, such as nurses, counsellors, and police officers to ensure that LGBTQ+ youth are treated with respect in all areas of their lives.
Supports youth resilience and community building by hosting a weekly youth drop-in.
The youth ambassador program, the queeRAdicals, is active in community outreach, including delivering inclusivity trainings to local schools, service providers, and organizations.
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Note: Camp will not be running in 2022. New programming will be introduced in the Fall of 2022. Visit the website, Facebook, Instagram or Twitter for up-to-date information.
Provides youth in the Peterborough area with the opportunity to build confidence and community through the creation of rock music.
Encourages and assists youth in:
Programs are primarily targeted towards girls, non-binary and trans individuals. Male allies are welcomed as supporters and behind-the-scenes volunteers
Major sponsors include Public Energy, Sadleir House, City of Peterborough
Provides youth in the Peterborough area with the opportunity to build confidence and community through the creation of rock music.
Encourages and assists youth in:
- developing new abilities
- taking risks within a safe and supportive atmosphere
- building communication and teamwork skills
- enhancing confidence and self-esteem
- ultimately having a fun and fulfilling experience.
- Rock Camp
- Jam Camp
- Women's Rock Weekend
- Intern Program
- Rock Block!
Programs are primarily targeted towards girls, non-binary and trans individuals. Male allies are welcomed as supporters and behind-the-scenes volunteers
Major sponsors include Public Energy, Sadleir House, City of Peterborough
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Short Description
Focus on newcomers, women, families with children birth-6 years * peer outreach and support * parenting and parent-child groups * prenatal nutrition and support * food skills groups * health education * lesbian, gay, bisexual, trans and queer (LGBTQ) services * expressive arts * environmental awareness * research and advocacy on newcomer, immigrant and refugee issues
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Short Description
Orientation to community * needs and eligibility assessments *
settlement related information * support navigating health and government
systems * LGBTQ+ settlement * referral to housing, legal and employment
services * one-on-one settlement support * group information sessions
settlement related information * support navigating health and government
systems * LGBTQ+ settlement * referral to housing, legal and employment
services * one-on-one settlement support * group information sessions
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Short Description
Peer support, including telephone support line and meetings held three times a month, for parents and families to share concerns on learning that one of their children or siblings is part of the LGBTQ2S+ community (lesbian, gay, bisexual, transgender, queer, two-spirit, plus)
- help in understanding and accepting
- support for persons considering coming out to their families
- confidentiality maintained
- library includes some written material in Chinese
- workshops and speakers for presentations to schools, universities and businesses
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Family Services York Region, Richmond Hill
1-888-820-9986 Office: 905-883-6572
Office: 1-888-967-5542
Visit Website
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Short Description
COVID19 All FSYR offices closed, no walk-in service until further notice; telephone, email and/or video counselling available; call, email or visit website for updates and information
Counselling and community support programs and services for children, youth, adults, couples and families, including support with parenting, relationships, coming out, anxiety, depression, trauma, abuse, family stress and separation and divorce
Counselling
For individuals, couples and families, in a variety of formats including language-specific, telephone, face-to-face and single session consultation; for details visit website
Virtual walk-in counselling for youth, adults, couples and families operates on first come, first served basis, accessed once per month
Triple P Parenting
Resources and support for parents managing children with behavioural and emotional issues; individual or group sessions available for parents of kids birth-12 years, parents of teens 13-17 years and parents of children with developmental/behavioural issues; visit www.triplep.net
Group Services
Range of psychoeducational and therapeutic group programs for children, youth and adults on topics including developing social skills, managing anger and anxiety, practising mindfulness, parenting and LGBTQ+ issues; language-specific groups offered in the community; check group calendar for details
Outreach and Presentations
Community-based mental health supports ensure inclusive and accessible services; includes language-specific counselling, group services, parenting workshops and presentations at several locations in the community
Families and Schools Together (FAST)
Eight-week prevention program for parents and children helps with future social integration and participation, academic achievement and healthy lifestyle decisions; FASTWORKS 2-year, bi-monthly, parent-led follow-up program accessed through school
2SLGBTTQ+ Services
Host and lead agency for York Rainbow Network and York Rainbow Information, Referral and Support Line, 1-888-York-LGBT (1-888-967-5542)
Counselling and community support programs and services for children, youth, adults, couples and families, including support with parenting, relationships, coming out, anxiety, depression, trauma, abuse, family stress and separation and divorce
Counselling
For individuals, couples and families, in a variety of formats including language-specific, telephone, face-to-face and single session consultation; for details visit website
Virtual walk-in counselling for youth, adults, couples and families operates on first come, first served basis, accessed once per month
- virtual appointments 15-90 minutes depending on individual needs
- call 905-895-2371 Mon-Tue, Thu 10 am-5 pm (excludes holidays) to book appointment
- not a crisis service
Triple P Parenting
Resources and support for parents managing children with behavioural and emotional issues; individual or group sessions available for parents of kids birth-12 years, parents of teens 13-17 years and parents of children with developmental/behavioural issues; visit www.triplep.net
Group Services
Range of psychoeducational and therapeutic group programs for children, youth and adults on topics including developing social skills, managing anger and anxiety, practising mindfulness, parenting and LGBTQ+ issues; language-specific groups offered in the community; check group calendar for details
Outreach and Presentations
Community-based mental health supports ensure inclusive and accessible services; includes language-specific counselling, group services, parenting workshops and presentations at several locations in the community
Families and Schools Together (FAST)
Eight-week prevention program for parents and children helps with future social integration and participation, academic achievement and healthy lifestyle decisions; FASTWORKS 2-year, bi-monthly, parent-led follow-up program accessed through school
2SLGBTTQ+ Services
Host and lead agency for York Rainbow Network and York Rainbow Information, Referral and Support Line, 1-888-York-LGBT (1-888-967-5542)
- safe access to individual, couple and family counselling, group services and community outreach support
- counsellors attend sensitivity and awareness training, with experience in areas such as coming out, sexual orientation, gender identity, life transitions, relationships, discrimination, parenting
- community consultation and training services
- for information contact Barb Urman 1-866-415-9723, 905-415-9719, burman@fsyr.ca
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Integrated mental health and addiction services, including assessment, treatment and counselling
- walk-in counselling
- care navigation
- psychiatric consultation
- access to primary care
- peer support group
- Black youth programs
- newcomer support
- 2SLGBTQ+ support
- employment, housing and education support
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LGBTQ2 support, resources and education network
- support with questions or concerns about sexual orientation or gender identity and expression
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COVID19 -- office open with reduced schedule Tue-Thu 10 am-3 pm; phone, and online support and referrals available - call or email organization
Support, education and awareness, HIV supportive case management, pre/post-test counselling, treatment/medication support, interpretation and transportation support, food and nutritional support, practical/emergency assistance, harm reduction supplies and information
Rainbow Space
2SLGBTQ+ peer support, volunteer and leadership development, and peer learning and wellness promotion
Support, education and awareness, HIV supportive case management, pre/post-test counselling, treatment/medication support, interpretation and transportation support, food and nutritional support, practical/emergency assistance, harm reduction supplies and information
Rainbow Space
2SLGBTQ+ peer support, volunteer and leadership development, and peer learning and wellness promotion
- health and social services information and resources
- sexual health education and supplies
- lending library
- social and recreational activities
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Academic, commercial and technical, day and night, credit and general interest classes
Support Services -- guidance counselling
For more information see branch listings
- after school programs, child care, food programs
- adult education and services
- Alternative Schools programs
- English as a Second Language (ESL), literacy, citizenship and heritage language classes
- French immersion
- International Baccalaureate
- special education including education programs for children and youth 14-21 years with developmental disabilities
- * support services
- Pre-Apprenticeship/Apprenticeship Programs -- hairstylist 416-394-6961
- employment services
- ESL resource centres
- Enhanced Language Training (ELT)
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry
- Essential Skills Upgrading (Literacy and Basic Skills, LBS)
- Learning4Life -- adult general interest courses, fee, visit tdsb.on.ca/Adult-Learners/Learn4Life for course and registration informaton or email communityprograms@tdsb.on.ca
- newcomer services
- reception centres for immigrants and refugees -- see separate entries
- culturally focused schools include Africentric Alternative Elementary School 416-395-5251, First Nations School of Toronto 416-393-0555, Triangle Program LGBTQ Secondary School 416-393-8443
Support Services -- guidance counselling
- home instruction
- interpreting services for families and schools
- psychiatry * psychology
- reading and speech correction
- social work * transportation for persons with physical disabilities
- Parenting and Family Literacy Centres, 416-394-2067
- Welcoming Communities for newcomers -- see separate entry
- youth alienation programs include advocacy, outreach to youth in community agencies and shelters
- all services may not be available in all locations
- day school program
- secondary credit courses offered through the Internet
- partnership with Ministry of Education
For more information see branch listings
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Short Description
COVID19 Telephone and email inquiries, and telephone crisis counselling available; case management and mental health services by appointment, available by phone, video call, and online chat; no in-person groups; virtual programming only, such as QTBIPOC Art Therapy
Drop-in open Wed-Fri 1:30 pm-4:30 pm for essential services only, such as groceries, grab-and-go meals, snacks, harm reduction kits, menstrual kits, and personal care products (available for pick-up at the front desk); physical distancing and safety measures in place, including limits on number of persons inside, and session lengths for access to computers and phones; call 416-359-0237 or email info@friendsofruby.ca for details
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Drop-in centre, counselling services and support for LGBTIQ2S youth
Includes immediate crisis response and counselling, suicide prevention, intervention and follow-up care
Drop-in open Wed-Fri 1:30 pm-4:30 pm for essential services only, such as groceries, grab-and-go meals, snacks, harm reduction kits, menstrual kits, and personal care products (available for pick-up at the front desk); physical distancing and safety measures in place, including limits on number of persons inside, and session lengths for access to computers and phones; call 416-359-0237 or email info@friendsofruby.ca for details
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Drop-in centre, counselling services and support for LGBTIQ2S youth
- intake, assessment and individualized support plan
- information and referral to emergency shelter, housing options
- assistance in applying for government health (OHIP) and social assistance programs (OW, ODSP)
- assistance in obtaining identification and/or legal support in amending sex markers on official documentation
- employment assistance including resume and job search coaching, and referrals
- food, TTC fare and other basic necessities
- meals available with snacks throughout opening hours
Includes immediate crisis response and counselling, suicide prevention, intervention and follow-up care
- individual, group and family counselling
- addiction and mental health supports
- medical, dental and legal aid referrals
- exploration of education opportunities, including high school, postsecondary and trades programs
- gender affirmation, community acceptance support and counselling, including transition planning and trans literacy seminars
- group discussion and learning activities
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Short Description
COVID19 Call or email for intake details
Transitional housing with in-house supports including:
Transitional housing with in-house supports including:
- crisis intervention, counselling, health check-ups, physical activity
- life skills workshops, cooking, cleaning, financial literacy, professional mentorship
- supports for specific communities, including groups for BIPOC (Black, Indigenous and People of Colour) youth, transgender youth, newcomers and refugees
- stay 3-12 months with extension if required
- capacity 33, rooms for couples
- pet-friendly
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