Searching for Credit Counselling

Guidance regarding

• debt settlement
• credit counselling
• consumer proposals
• bankruptcy solutions
• business solutions

Provides consumer education, free confidential financial counselling and debt repayment programs for individuals and families * Assist clients with budgeting and meeting financial priorities & goals * free on-line assessment available * Has Trusteeship Program

CV19 Trenton Resource Centre is providing food hampers/ prepared meals to people in need

• Grocery and medication pick up and drop off
• Community resourcing and mental health support available
• Residence of Frankford, Trenton or Belleville
• Contact Trenton Centre at 613-965-1167

Resource Centre closed to the public and all programming is postponed until further notice (April 2, 2020)

Two core programs are Family Support Program and Partners For Change Employment Program which include:

• Parent support group
• Family development program
• Employment readiness includes training certificates in CPR, Food Handlers and Smart Serve.

Licensed child care program provider - subsidy is available for those who qualify

CV19 Centre is closed to the public and all programming is postponed until further notice

Centre is providing food hampers/ prepared meals to people in need

• Residence of Frankford, Trenton or Belleville
• Operating Mon- Thurs 10 am- 1 pm
• Providing mental wellness supports
• Call 613-965-1167 or email cpfs@kos.net (April 2, 2020)

Two core programs: Family Support and Partners For Change Employment Program

• In these 12 week programs families, parents and individuals will gain employment readiness skills, parenting skills and will gain certificate in CPR, Food Handlers and Smart Serve

Free Clothing Room Program: Offers clothing, home decor and hygiene products free of charge

Credit counselling

• helps find solutions to debt problems
• provides budgeting and money management tools
• group seminars available

Passport/Individualized Funding for community participation and/or caregiver respite services and supports.

Assist people who receive Passport/Individualized funding to:

• Administer/Broker funds
• Develop a Person-Directed Plan
• Participate in recreational/educational programs and volunteer/employment opportunities
• Complete activities of daily living

Confidential financial counselling for individuals and families * offering services about: consumer education * budgeting * debt management program, including interest negotiation and debt repayment

CV19 Trenton Resource Centre is providing food hampers/ prepared meals to people in need

• Grocery and medication pick up and drop off
• Community resourcing and mental health support available
• Residence of Frankford, Trenton or Belleville
• Contact Trenton Centre at 613-965-1167

Resource Centre closed to the public and all programming is postponed until further notice (April 2, 2020)

• Community Resource Centre
• Summer programs for children
• Parenting support
• Training and employment opportunities
• Collaboration with community partners
• Nutrition support
• Family literacy support

The Family Services is committed to care for the physical and spiritual needs of hurting individuals in the name of Jesus Christ.

Programs offered include:

• Assistance to those in need (food, clothing, medication, transportation)
• Food bank
• Health Bank
• Homelessness Housing Supports
• Coats for Kids Program
• Backpack Program
• Celebrate Recovery: Healing help from hurts, habits & hang-ups
• Christmas assistance
• Emergency Disaster Services - (food, clothing, medication, transportation)
• Summer Camps: (1) Mom's & Tots (2) Adventure
• Soup-Er-Time
• Mobile Outreach

Supported Independent Living (S.I.L.)

• provides support to developmentally challenged individuals who live in the community on their own

Services

• assistance with grocery shopping and meal preparation
• laundry and cleaning
• assistance with personal care and hygiene
• assistance with bill payments, advocacy and financial planning
• assistance with social skills and community integration
• assistance with achieving goals and maintaining independence​

COVID19

• Money management services available by phone
• Income Tax Program - Virtual Clinic. Income tax returns will be prepared via modified drop-off and telephone.
• Low Energy Assistant Program applications and Ontario Electricity Support Program applications are received and processed either remotely or by appointment.
• Outreach services by appointment only

Regular Service
The Income Security Program is comprised of:

Money Management: One on one confidential review of income and expenses and the management of them. They work with the individual to help create a workable budget and supply tips on how to better manage finances. Referral to Credit Counselling if appropriate. Group workshops on Money Management are also available.

Community Volunteer Income Tax Program: Trained volunteers complete basic returns for low income individuals and families who cannot complete taxes on their own and can't afford to pay for the service. Individuals and families get their refund, GST/HST credits, Child Tax Benefits and even get on the Voters list. Most returns are e-filed.

Forms Completion: Help to ensure that individuals and families receive all benefits they may be eligible for including Disability Forms (Ontario Disability Support Program-ODSP); CPP-Disability; Assistance for Children with Severe Disabilities (ACSD), and many other government forms.

Advocacy: Third party intervention to help solve programs that individuals are unable to solve on their own.

Referrals: Connecting people to other services where appropriate-especially for self advocacy.

Low-Income Energy Assistance Program: This program ensures the residents have opportunities to successfully sustain their housing and to maintain their utilities in periods of energy crisis through education and advocacy, facilitating applications to provincial and municipal emergency funds and by supplying residents with current energy conservation information.

Ontario Electricity Support Program: this program provides support to clients to access a credit on their utility bill.

COVID19

• Office closed but walk-ins are welcome to come to the service desk. Contact by phone or email recommended.
• Rental listings available to clients by email, website, community agencies and at the service desk. Advocates for clients with landlords by phone
• Low Energy Assistant Program applications and Ontario Electricity Support Program applications are received and processed remotely
• Outreach services by appointment only
• Income Tax Program is provided by drop off or telephone if the clients lives in the rural areas.

Regular Service
The Help Centre delivers a wide variety of services and programs that are not addressed by other government or social service agencies.

THC assists Northumberland low-income residents with:

• Navigating through the social service system
• Completing government forms
• Advocating with other community agencies and organizations
• Money Management (budgeting and financial literacy)
• Helping with the preparation of income tax returns
• Meal planning and grocery shopping assistance, senior check in for seniors
• Providing one-on-one tutoring to residents who would like to improve their language skills
• Providing English as a Second Language classes for newcomers
• Drop off location for translations (any language)
• Assisting through financial grants or advocating with the utility company
• Free photocopying and faxing
• Providing information and referrals
• Distributing back packs for kids and food hampers for families
• Supporting clients to find affordable housing

See separate listings for:

• Housing Support
• Income Assistance
  
  Outreach program allows THC to provide programs and services throughout the county. Campbellford, Brighton, Colborne, Warkworth, Port Hope, Alderville are the locations where THC delivers its services at the community hub offices

Personal counselling services

• transition to college life
• anxiety or mood problems
• stress management
• conflict with family and friends
• sexuality
• substance use
• health related concerns
• referrals to other mental health programs

AccessAbility services include:

• personal counselling
• academic accommodations
• adaptive technologies
• learning strategies
• accessible testing services
• learning coach support

Guidance regarding

• debt settlement
• credit counselling
• consumer proposals
• bankruptcy solutions
• business solutions

COVID-19 (28 Mar 2022): In-person, video or phone services available and based on client preference.

Community-based counselling and support services to individuals, families and organizations

• family counselling, credit counselling, child and youth counselling, women's counselling, and adult protective services
• Employee Assistance Programs (EAP)
• Family Services Employee Assistance Programs
• Family Court Support Worker
• Youth in Transition Worker
• Partner Assault Response Program
• Residential Placement Advisory Committee Member agency of Support Services Network for Male Survivors in Ontario (East Region)

The Family Services is committed to care for the physical and spiritual needs of individuals.

Programs & services include:

• Lunch Programs
• Coats for Kids
• Back Pack Program
• Homelessness Assistance
• Emergency Housing Assistance
• Food Cupboard
• Christmas Assistance
• Children's Adventure Camp
• Moms & Tots Camp
• Emergency Disaster Services
• Emergency Transportation Assistance
• Furniture/Clothing/Bed Referral Assistance
• Celebrate Recovery (Addictions Withdrawal Program)
• Health Bank Program
• Community Outreach Program

Offers programs and services to assist individuals and families in need. Most services require booking an appointment in advance

Breakfast Program - offers free hot breakfast Mon, Wed, Fri and free continental breakfast Tue, Thu 9 am-10 am. Visitors welcomed and serviced at Aylmer St door

Christmas Hamper Program - Annual toy and food drive to assist low income families during the holidays, see separate 211 listing for details

Emergency Disaster Service - Volunteer action and relief projects when disaster strikes

Food Bank/Family/Individual Emergency Assistance - Assists people in need with food and other related items. Call to make an appointment to access food bank and other emergency assistance

Financial Management Program - Offers financial management services for Ontario Disability and Ontario Works clients who are unable to manage their own financial matters

Newborn Program - An emergency gift layette parcel for newborns leaving hospital. Includes outfit, diapers, wipes, blanket as available. Mothers of newborns receive information about additional help after leaving the hospital.

Referral Services - Referrals to other community programs and services as appropriate

Summer Camp - for children

COVID19: Assessments and referrals by phone, webinars and other resources on website, no walk-in service


Debt management and consolidation programs.

• personal money management counselling
• online resources on consumer debt and money management

Credit counselling

• helps find solutions to debt problems
• provides budgeting and money management tools

Provides budgeting and personal money management assistance to clients in North Hastings and surrounding area receiving ODSP

Homeless Services (Family & Singles Hostel Services) Shelter

• Provides shelter, 3 meals a day, 24 hour support. Referrals to appropriate services and advocacy with other agencies. The homeless shelter is located in the town of Lindsay.

Trustee Program

• Trustee available for youth who are Ontario Works recipients 16 to 24 years old, and Adults who feel they need more financial support managing their funds. Supports in special circumstances (special needs) as well.

Provides assistance to resident through a range of services for housing related needs, including:

• help to maintain housing
• help to find housing
• help with financial assistance
• help for landlords
• help with support services
• help with emergency housing

Offers programs and services to assist individuals and families in need.
Services include:

• Food bank services (by appointment only)
• Emergency clothing and household vouchers for individuals facing homelessness, fire, flood
• Christmas Food Hampers (applications open in Nov, see separate listing)
• Pathway of Hope Initiative
• Summer camp for children aged 6 - 15 (One week overnight camp)
• Income Tax Clinic (Mar-Oct)