Searching for Crisis Lines For Abused People

24 hr Crisis Line 1-877-544-6424

• SACQD is providing 1:1 counselling via telephone, Zoom, text and CONNECT as well as some in person counselling sessions
• We will continue to monitor and provide updates to our social media platforms as the Covid situation evolves
• Attendance at any of the SACQD sites is by appointment only

Sexual assault victims support agency

• Crisis line
• Counselling services
• Resources
• Support groups
• Group therapy
• Residential Healing Program

DVSARP offers a 24-hour response team of nurses who are specially equipped with knowledge specific to intimate partner domestic violence and /or sexual assault (SA/DV) across the lifespan acute cases

• providing service to women, men and children
• within the team is a follow up nurse who is able to provide ongoing support to patients following the acute stage
• follow up nurse also can provide support to patients requiring assistance with historical Domestic Violence /Sexual Assault and works as a liaison with the community supports

The Domestic Violence /Sexual Assault team responds to all four hospitals within Quinte Health Care:

• Belleville, Trenton, Picton and North Hastings
• on-call nurse responds when paged by a local Emergency Department to assist the team with the care of a patient whom discloses to the triage nurse that they have been assaulted and require assistance
• collaborates with the Emergency Department Team as well as the sexual assault center social worker, or children's aid society as well as other social service sectors to support the assault victim and together provide a comprehensive assessment and a plan of care to meet the needs of the patient who has encountered an acute assault
• takes turns at being available for on call shifts
• legal and medical information will be offered as well as forensic collection in the event of an acute sexual assault at the patients discretion
• access to a sexual assault worker is also provided in conjunction with the Domestic Violence /Sexual Assault response nurse or coordinated by the local Emergency Department as required
• victims of an acute Domestic Violence /Sexual Assault are encouraged to engage 911 and/or go directly to the nearest Emergency Department for assistance

24 hr Crisis Line 1-877-544-6424

One week gender identifiying healing program. Program offers sustained, intensive therapeutic counseling in a safe, healing, residential environment.

Office is open to staff, clients and essential visitors only and they will be permitted to enter if they are feeling well and do not have symptoms associated with COVID-19. All persons entering are required to wear a mask and should be prepared to participate in the COVID-19 screening process.

• 24 HOUR CRISIS LINE - 613-476-2787
• TEXT LINE - 613-919-8055
• Counselling, information, advocacy and referrals for women who are in or have left an abusive relationship
• 24hr crisis intervention and transportation to safe shelter
• Support groups
• Second-stage free housing with the exception of second stage housing where rents are geared to income
• Kiosan-Second Stage Housing provides safe, secure, income geared units for up to one year

COVID-19 (28 Mar 2022): ​The shelter and crisis line services are unchanged. Increased screening, physical distancing in shelter. The crisis lines remain operational: 1-800-667-1010 or 613-354-1010. See Facebook Page for latest updates.

Shelter for abused women with or without children

• 24 hour crisis line, safe shelter, counselling, referral, information, transportation, advocacy, court and other accompaniments, and children's programming
• capacity of 16 beds

The shelter offers temporary accommodations for women and their children who are seeking shelter from abusive relationships.

• Various forms of abuse are acknowledged (ie: physical, emotional, sexual, verbal, etc)
• Counselling is available to both women and children throughout their stay. Counsellors assist women to build connections with a variety of community services and resources
• Shelter services are available 24 hours a day
• A barrier free room is available to support women with physical challenges
• 24 hours crisis and support counselling is available to women in the community through the support line
• Cornerstone Connect: Text & Chat support for violence and abuse. Text (289) 210-4774 or Chat online at rc.chat/cornerstonefvpc. Mon-Sun 6 pm to 6 am
  • Visit cornerstonenorthumberland.ca/connect for more information

Domestic violence program

• provides a continuum of crisis and support services to women experiencing abuse and violence in their lives or have experienced it in the past
• offers safety planning, crisis support, legal and medical information, transportation, counselling, and referrals

Dedicated to enhancing the quality of life of seniors in South-Eastern Ontario through education, advocacy, and research * resources, presentations, training, community consultations, a 24/7 elder abuse peer support line, and recommendations to all levels of government * runs special services for Elder Abuse Prevention

COVID-19 (July 6, 2023): Centre is open.

Free, confidential and non judgmental support to all survivors of sexual violence (recent or past) in Kingston and area, regardless of gender and or identity

• First Response Crisis support
• 24-hour crisis intervention and support line for survivors of sexual violence, their family, friends and support persons
• individual and group counselling
• medical, legal and police accompaniments when requested
• prevention and support services in high schools
• translation and interpretation services available
• Indigenous and diverse communities programs and counselling
• rapid response program for CAF members

Public education:

• workshops
• speakers in schools
• community liaison
• media
• information
• advocacy

Volunteer opportnities:

• crisis line
• public education
• accompaniments
• fundraising
• advocacy work

Provides safe shelter and services for abused women and their children

• confidential address
• basic needs and all services are free and confidential
• supportive counselling, safety planning, referrals and advocacy for health and legal issues
• Child & Youth Counselors provide parental support and specialized age-appropriate programming

Outreach services for women and children in the community include: ongoing individual counselling for women in English and in French

• culturally appropriate counselling for Indigenous women
• individual and group counselling for children and youth who have been exposed to violence
• court support and access to funds for safety needs and legal assistance
• personal safety planning including a cell phone

Second Stage Transitional Housing

• Rent geared to income
• Programming and supportive counselling
• Fully furnished units available for women and their children
• Must be connected with KIH services to apply

Danielle Duchesneau Fund:
Financial assistance of up to $300 per year for women who are victims of vioelnce, to help with:

• legal aid applications
• service of court documents
• limited legal consultation (after first free two-hour session)
• emergency transporation to court
• relocation costs connected to safty risks, change of locks, window security

Payments will be made directly to the service provider as much as possible

Offers individual and group counselling as well as advocacy and accompaniment for sexual assault survivors.

• Workshops and individual services are available as needed in Peterborough, Northumberland, Kawartha Lakes, and Haliburton
• Public education and training opportunities are available upon request
• Public education opportunities for individuals, groups, sports teams, community members, schools
• Support for family members is also available

Provides safe, secure shelter for women, with or without children, who are fleeing abuse in their lives.
Services include:

• 24 hour support by phone and in the shelter
• transportation to the shelter (dependant on situation)
• food and emergency clothing while at the shelter
• all meals included
• community referrals
• court and housing support

Family Court Support Worker Program provides information on the family court process and assistance with:

• documenting the history of abuse for family court proceedings
• referral to specialized services and supports in the community
• safety planning
• court accompaniment to proceedings when appropriate

Secure shelter includes individual and group counselling and supports

• parenting support for residents with children and youth
• housing and moving assistance
• pet-friendly shelter

24/7 Support Line
Crisis counselling, supportive listening, abuse education, and assistance in identifying community resources dealing with relationship abuse and domestic violence

Community Counselling and Support Program
Individual and group counselling and supports for women living in the community, including development of safety plan and support to identify options and resources

Second Chance Gently-Used & New Clothing Store
Clothing for all ages and genders

• ​economical prices
• accepts clothing donations

Shelter support and crisis counselling services, including confidential 24-hour telephone or in-person crisis and supportive assistance

• secure emergency shelter, capacity 27 crisis beds
• emergency transportation to shelter
• food, clothing and basic personal necessities
• supportive counselling and safety planning
• crisis counselling and transitional support
• children's program
• help finding community resources and supports
• legal and court support referrals and rights information
• assistance with special priority for rent geared to income housing
• language interpretation arranged with notice

Community Support
Support to women and their children, who are currently involved in an abusive relationship, are planning on leaving, or have left abusive environment and require support

• help to establish short and long-term goal planning based on individual needs

Support and follow-up provided by telephone, email, home visits or meeting at alternative safe location

• short-term supportive counselling
• goal planning
• safety planning
• advocacy, resources and referrals
• housing support groups for women and youth/children

COVID19 - remains open * provides counselling by phone


Emergency shelter

• 15 bed shelter
• services include counselling, referrals and advocacy
• transitional support and children's advocate worker
• crisis line

Support services to recent as well as historical or childhood survivors of sexual assault, sexual harassment, and childhood sexual abuse and their families

• 24/7 crisis and support line
• free and confidential service
• individual and group counselling - by phone and secure video (Zoom)
• police, legal, and medical accompaniment
• court advocacy
• public education
• volunteer opportunities and crisis line training

Wait time for individual counselling is currently 9-12 months ; once clients have completed an intake, clients are able to join groups via Zoom, including meditation, yoga, youth survivor's circle, and survivor's circle

Police Services are provided by five community police offices located throughout Durham Region

• policing operations are supported by specialized units coordinated through the Regional Support Services Inspector

Special Units

Traffic Management

• investigate motor vehicle accidents involving death or life threatening injury

Tactical Support

• hostage, barricaded persons and high risk incidents * includes Canine, Marine Patrol, Dive Team and Explosive Disposal

Police Services Crime Management Branch

• coordinates the operation of the Major Crime Unit which is responsible to investigate homicides, sexual assaults, robbery and major frauds
• provides crime scene investigation including fingerprinting, photography, blood splatter analysis and evidence collection through the Forensic Identification Unit

Human Trafficking Unit

• investigates and provides education related to human trafficking

Intelligence, Surveillance, and Drug Units

• report to the Superintendent of Crime Management as do the Duty Inspectors

Administration Support Branch

• provision and management of resources which includes Human Resources, Police Learning, Information Services
• Communications 9-1-1 Centre
• Financial
• Facilities and Fleet Management

Support for seniors experiencing elder abuse

Crisis intervention, service navigation, referrals and support to older residents, experiencing a safety issue

Emergency shelter and free, confidential services to women who are or have experienced abuse

• 24-hour crisis line
• access to resources and support services
• promote public awareness

Transition Support Workers provide support, information, emergency accommodations and resource materials to help women live free from violence and abuse.

• All support services are free, confidential, and women-centred
• Services are available by appointment during office hours
• Programs offer support to women and their children who are living in, or wondering about leaving an abusive relationship; information about housing and income supports, assistance navigating the Family and Criminal Court systems, and Haliburton Emergency Rural SafeSpace (HERS)
• Clinical Counselling is available to women in Haliburton County who have experienced abuse in their childhood and in adult relationships

Care and treatment for victims of sexual assault and/or domestic violence

• specialized medical and nursing care is provided to victims of sexual and intimate partner violence
• 24 hours a day, 7 days a week
• services are provided to persons of all gender and sexual identities, and ages
• services provided in private spaces in any of the Lanark County Hospitals (Perth and Smith Falls District Hospitals, Carleton Place and District Memorial Hospital and the Almonte General Hospital)

10-bed emergency shelter for women and children fleeing violence

• supportive counselling, safety-planning, advocacy
• emergency shelter available
• 24-hour crisis line, on-site counselling for women who don't live at shelter
• outreach follow-up program, transitional support and housing program and child witness program
• services provided by children's advocates are available for children who have been exposed and witnessed violence
• volunteer opportunities
• community presentations
• public education on issues of violence against women, children exposed to violence
• support groups for women and children
• children's school run groups and individual counselling

COVID19 -- Travel considerations affecting immigration and refugees:
www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19.html

Information, application forms and assistance on citizenship and immigration programs, including Permanent Resident Card

Administers Interim Federal Health Program (IFHP) -- ensures health services for refugees, protected persons and refugee claimants not yet covered by provincial health care

• information for clients, information for health care providers can be found here: www.cic.gc.ca/english/helpcentre

Medical service providers that already accept IFHP:
ifhp-pfsi.medavie.bluecross.ca/en/search-ifhp-providers

Report suspected citizenship fraud -- call the Client Support Centre and follow the options, or email IRCC.CitizenshipFraudTips-Fraudedecitoyennete.IRCC@cic.gc.ca

Report suspicious immigration activity -- call the Canada Border Services Agency Border Watch Toll-free Line at 1-888-502-9060

Human trafficking hotline -- 1-833-900-1010

Refugee claims -- forms available on website and may be submitted online

For any application, appointments may be offered at

• 325 Milner Ave, Suite 200, Scarborough
• 3085 Glen Erin Drive, Mississauga
• 5343 Dundas St W, Ste 105, Etobicoke

Registered Charitable, Non-profit organization dedicated to raising awareness about the abuse and neglect of older adults, under the Ontario Strategy to Combat Elder Abuse

Seniors Safety Line - Free confidential 365/24/7 support line for seniors experiencing or at-risk of abuse including physical, mental, sexual, neglect, and financial * partnered with Assaulted Women's Helpline (AWHL)