Searching for Transportation For People With Disabilities

Multi-service agency addressing the health and social service needs of individuals and families in Caledon

Counselling and Care Coordination Program -- supportive counselling and other community services ; food support, help with heat and other programs available at The Exchange (see separate entry)

Caledon Specialist Clinic -- specialist medical services by referral ; in partnership with Headwaters Health Care Centre, William Osler Health System and the Central West LHIN

Newcomer and Settlement Services

• needs assessment
• information and referral to social network and community services
• assistance to complete forms and applications
• citizenship preparation classes

Participates in LINC (Language Instruction for Newcomers to Canada) in English -- limited childminding and transportation available to participants
EH cafe -- weekly conversation circles

Seniors Health and Wellness

• fitness and recreational workshops and programming
• offered at several sites in Bolton, Caledon East, Caledon Village and Alton

Transportation service for seniors

• rides to medical appointments and day programs
• weekly shopping and other important resources that support the activities of daily living
• travel assistance for passengers may be available as an option, check with dispatch

Volunteer opportunities

Non-emergency transportation to local and long-distance medical appointments

Volunteer drivers

COVID-19 (20 Mar 2020) Call the Centre at 613-737-5115 before attending. Many of the programs and services are currently suspended or changed to phone appointments until further notice.

Offers integrated health and social services ​

• non-emergency transportation to local medical appointments
• volunteer drivers

COVID-19 (7 Aug 2020): prearranged free transportation to non-urgent medical and essential appointments available.


Non-emergency transportation to local medical appointments and regular activities such as grocery shopping and banking * volunteer drivers

COVID-19 (23 Mar 2020): Due to COVID19, transportation services will be limited to dialysis clients only until further notice.

Non-emergency transportation:

• to medical appointments, shopping trips, and social outings within the Municipality of South Dundas
• volunteer drivers using private vehicles or the agency owned van

Delivers services, support and advocacy for and with people with spinal cord injury

Regional services:

• staff members provide practical help, advocacy and assistance from injury right through rehabilitation and into the community

Connect Peer Program:

• matches people who are newly injured, and their family members, to people who have lived experience with a spinal cord injury

Cortree Disability Education Centre:

• online learning platform for people with SCI and other physical disabilities and their families
• information on relevant topics around living with a disability
• available for professionals

COVID-19 (14 Oct 2021) ROSSS offices are closed until further notice. Meal on Wheels continues.

Enabling seniors and adults with disabilities to remain independent and safe in their own homes

• other site in Manotick

Program includes:

• meals on wheels (fresh cold and frozen entrees)
• diners programs
• transportation to medical appointments
• weekly grocery bus
• urban shopping mall bus
• friendly visiting
• weekday daily telephone calls (telephone assurance program TAP)
• foot care clinics
• respite
• caregiver support groups
• equipment loans (wheelchairs, walkers, sick room equipment)
• social recreational activities (fitness/crafts/information sessions, monthly day trips)
• adult day program
• information and referral

Snow Go Assist program: Provides a matching service for seniors and people with disabilities looking to hire an individual or contractor to clear snow from private driveways and walkways

• eligible low-income seniors and people with disabilities may also apply to receive financial assistance

Summer:

• day trips to local attractions
• events
• costs vary

COVID19 -- Passengers are asked to avoid unnecessary travel and stay home if feeling sick; while face masks are no longer mandatory as of June 11, 2022, passengers are encouraged to wear a mask or other face covering when traveling on any TransHelp vehicle; operators may be wearing personal protective equipment (PPE) such as gloves, masks, face shields and goggles; vehicles will be cleaned and disinfected daily


Specialized transit system for those unable to use public transit vehicles

• trips may be booked for a specific day and time, on a flexible pick-up basis, or by subscription for recurring daily, weekly or monthly trips
• return trips and cross-boundary travel to connecting regional service providers can be arranged
• check website for eligibility requirements and policies

Transportation services for older adults and people with disabilities living in the Champlain District.

Provided by a collaborative of 26 Community Support Service (CSS) organizations, divided into four catchment areas

Help with transportation to, from:

• medical appointments
• discharge from hospital
• day programs
• occupational therapy (OT) assessment
• daily living activities such as work, grocery shopping, banking, Diner's club, pharmacy, etc.

Centers need between one to seven days notice for transportation

Handicap accessible vehicle and town car service

Taxi company. Airport transportation service. Delivery service. Accessible vehicle available.

COVID-19 Response Due to concerns regarding COVID 19 only 6 riders will be permitted at any time.

Regular Service:
Provides public transit for Huntsville.

• Operates on a fixed-schedule.
• Wheelchair accessible bus with seating for 18 passengers, a wheelchair lift and space for one occupied wheelchair at a time.
• Specialized transit bus with seating for 14 people and space for a wheelchair.
• 24 hour advanced booking required for wheelchair trips.
• Some flexibility is available for pick-up and drop off points to accommodate service needs.

Visit website for route schedules

COVID-19 -- maintain all essential services including supportive housing, assisted living, home care, transportation for essential visits, providing hot meals, frozen meals and food hampers to seniors and people needing isolation

• Transitional Care Centre -- regular service, visits (in person for family and caregiver with appointment)
• also available via phone/virtually telephone reassurance, supportive counselling and service coordination
• Family Health Organization, GAIN Community Team
• Adult Day Program -- in person and virtual care
• Diabetes Education Program -- assessment, consultation, group education
• Wellness and Community Development Program -- in person and virtual platform
• Vocational Training Centre -- in person and virtual platform

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Adult Day Program -- Monday-Friday 9:30 am-3:30 pm, weekday extended hours, Saturday 10 am-3 pm, available in Scarborough and Richmond Hill

• for persons 55 years and older with special needs, such as physical frailty or mild memory impairment, in need of supervised, structured setting
• social and recreation activities, lunch, snack, personal care and health related services -- exercise, foot care, physiotherapy, occupational therapy, massage therapy
• transportation available

Chinese Bereavement Services -- culturally specific bereavement services, individual support and self help group

• public education, seminars, workshops, information and referral

Chronic Disease Self Management Program -- 6 week workshop for adults with chronic medical conditions such as heart disease, arthritis, diabetes, asthma, bronchitis

• individual counselling with nurse, dietitian and social worker
• health and education workshops, seminars
• caregiver education and support, information and referral
• workshop licensed by Self-Management Resource Centre

Community Outreach -- outreach programs for those living in seniors apartments and suburban areas, retirement groups, seniors self help groups, community, wellness and health education

• caregiver support, volunteer development

Community support services -- escort to medical appointments, telephone security checks, friendly visiting, hospice visiting, grocery shopping, client intervention and assistance -- free

• congregate dining -- fee, subsidies available
• transportation -- fee
• referrals, follow up

Elder Abuse Prevention Program -- Chinese Elder Abuse Helpline 416-502-2321, elder abuse education, supportive counselling

Geriatric Assessment & Intervention Network (GAIN) Community Team -- wrap around supported care and services with individualized comprehensive geriatric assessment, intensive case management, personalized care plan, service navigation

Home care services -- home help, homemaking, respite care, palliative care -- fee

Personal Care Program -- for seniors living in the community requiring higher level of care, care coordination, scheduled and unscheduled personal support workers' visit, security check

Integrated Dialysis Care Program -- Registered Nurses and Registered Practical Nurses visit home peritoneal dialysis patients at their home, health maintenance, nutritional counselling

Wellness and Social Program -- social, recreational and educational programs for persons 50 years and older, drop-in centre, friendship groups, interest classes, outings

COVID-19 (8 Nov 2021): the office located at 925 Belfast Rd is closed to the public until further notice

Shared-ride, book-in-advance, door-to-door public transit service

• available for casual as well as regular (ongoing for at least one month) bookings
• customers are helped in and out of vehicles and service is provided from one accessible building entrance door to another - this means that drivers will help a person using a wheelchair up or down one step only

Support Persons: customers must provide a letter from their doctor to Para Transpo Administration, the letter must indicate whether they require a support person occasionally, or all the time

• the Province of Ontario put out an updated list of health care professionals who can authorize a Support Person in a document
• Para Transpo uses this list which is also accessible on the website
• if required for all trips, the customer's registration file will be updated to indicate that a support person is required for all Para Transpo trips
• for safety reasons, persons who require a support person will only receive service when they are accompanied by a support person
• customers must be six years or older
• the support person traveling with the customer will travel free

Companions: customers travelling with a companion should indicate that they are doing so, and tell the booking agent when they are making the trip reservation

• only one companion is allowed, and that person will be charged the regular fare

Community Pass: available to Ottawa residents who receive benefits under the Ontario Disability Support Program (ODSP)

EquiPass: reduced monthly pass or per-ride fare for persons who are below the low-income threshold

• the EquiPass monthly pass is about half the cost of an Adult pass ($58.25 per month in 2018)
• the EquiPass single-ride fare is half the cost of a regular fare ($1.75 per ride in 2018)
• only available on Presto or ParaPay
• the Presto card is free for people who qualify for this program

ParaPay: new card-free system that lets customers pre-pay their Para Transpo fares

• activate the account, load money or a monthly pass, then book trips and ride with Para Transpo
• ParaPay cannot be used to pay for trips on OC Transpo buses or the O-Train
• for more information call 613-741-4390

Taxi Coupon Program: allows Para Transpo customers to take discounted taxi service as an alternative to Para Transpo

• you can book your trip - at your convenience, with participating Ottawa taxi companies and save 40% off the regular fare
• if you have any questions or comments about the Taxi Coupon Program, please give us a call at 613-842-3670 / TTY 613-741-5280

My Para Transpo: a new online application that allows customers to

• book a next-day trip
• cancel a booked trip
• track the location of a vehicle for an imminent trip
• manage their customer profile information

Company offers:

• 40 full size buses - seats 72 children or 48 adults, 1 -28 school bus - seats 45 with capacity for 2 wheelchair
• 3 transit buses with wheelchair capacity - 2 buses seat 10 with capacity for 1 wheelchair, 1 bus seats 14 with capacity for 2 wheelchairs
• 20 mini buses - seats 22 children or 16 adults
• Charter services
• Licensed Drive Clean facility providing emission testing for diesel trucks and buses
• Bus leases to camps

Catholic organization that provides residential and community services to adults who have developmental disabilities

Brampton Residence -- 2 wheelchair accessible homes for adults and 1 additional location (four people in each house); residents participate in education, employment, and recreation activities in the community

Supported Independent Living Program -- apartments in Brampton where residents live independently with some employee assistance

Respite Program -- relief for caregivers of adults with a developmental disability; in-house support workers provide assistance in areas such as life skill development, social integration, and access to recreation activities; out of home option -- St Bernard's residence, Toronto; 5 respite beds (not wheelchair accessible) - fee for service

Community Connections Program -- Peel-- assists individuals to access the supports required to develop the skills for daily living and achieve a more independent lifestyle while living in the family home; provides opportunities to meet new people, develop new friendships, develop life, social skills and community safety skills

Transition into Long Term Care Program -- Peel -- 8 weeks of supports for seniors with developmental disabilities experiencing cognitive and physical decline who are residing at home and will be transitioning into long term care to maintain or connect to networks of support

Faith Outreach Program -- connects adults with developmental disabilities with the faith community of their choice, and helps them become more involved with groups and activities in their faith communities

Fee for Service -- fee for service option offered if all funded services are at capacity

Volunteer drivers provide transportation rides to medical appointments, banking, shopping, and social activities. In-town and out-of-town rides are available. Rides are based on availability of volunteers and require (5) business days' notice in advance. Vehicles are not wheelchair accessible.

Specialized transit service for people unable to use conventional public transit due to a physical disability or functional disability. LINX conventional buses are equipped with features to make them fully accessible.

LINX PLUS+ service currently operates along Route 1 (Penetanguishene to Barrie). LINX PLUS+ service will commence along Routes 2 (Wasaga Beach to Barrie), 3 (Orillia to Barrie) and 4 (Wasaga Beach to Collingwood) Route 5 (Alliston to Bradford) 6 (Midland to Orillia)

• operates along Routes 1-6 including towns of Penetanguishene, Midland, Elmvale, Orillia, Village of Midhurst and City of Barrie
• provides pre-arranged door-to-door public service and/or service to and from conventional transit (LINX) for registered users
• available on an unconditional (permanent), temporary or conditional basis, depending on the registered user's eligibility
• registered clients may use the service for medical appointments, school, shopping, visiting family or friends and social outings within the defined transit service area

More information on the website.