Searching for Help To Find Housing

Short term emergency shelter, includes communal setting, food and necessities

• capacity 90
• crisis intervention and counselling
• referrals to other agencies for counselling, housing
• custody reunification
• pregnancy support
• Housing Connections (see separate listing) Community Partner, assistance with housing search and application process

All Saints Drop In

• access to bathrooms, emergency clothing, computers and phone
• nursing care
• meals
• counselling and advocacy
• referrals and resources
• legal support, Thursday mornings
• housing support
• harm reduction supplies, needle exchange
• cooking and nutrition classes
• computer workstations with Internet access
• worship and pastoral counselling
• call for times and details of specific programs or services

Member agency of Toronto Drop-in Network (TDIN)

Resource centre

• crisis intervention
• information and referral
• urban orientation
• community outreach
• food programs

Aboriginal Healthy Babies Healthy Children

• home visits for families with children birth-6 years
• auntie approach
• prenatal and postpartum support
• early education support, links to community resources and referrals

Pimaatsiwin -- drop-in for mothers and children birth-6 years

• parenting classes
• prenatal programs
• community kitchen, healthy families training and workshops

Trauma Support -- 416-963-9963 ext 249

• case management
• peer support
• peer-led support circles
• trauma counselling

Community and Family Wellness Support

• support, counselling and referrals specializing in legal assistance
• ending violence and general assistance

Cultural programming

• women's and youth hand drumming, arts and crafts, beading
• Full Moon Ceremonies, Traditional feasts
• Ojibwe language class
• fitness programs
• cultural traditions, crafts, support groups, speakers

Housing Program

• information and referral
• assistance finding and accessing safe, stable housing

Investing in Women's Futures

• self-employment and pre-employment training program
• includes skill-building workshops, educational bridging programs, traditional counselling and activities
• dress for success program

Mobility for Good -- free phones and subsidized plans to indigenous women at risk or surviving violence, in partnership with Telus

Emergency shelter for men
Short term problem solving and referrals, case management, housing and addiction counselling, and harm reduction

• access to Housing Connections (see separate listing) Community Partner, assistance with housing search and application process

Emergency Hostel Program 416-392-5547
Emergency accommodation in dormitory setting (capacity 240), with access to bed area 4 pm-8 am, includes day program, counselling and referrals, meals

• access to lounge, resource room, computers
• laundry and lockers available

Long Term Program 416-392-5542
Long term accommodation (capacity 134) with 24-hour bed access, includes counselling and referrals, meals and laundry, and on-site day nurse

O'Neill House Program 416-392-5407
Housing transition program (capacity 50)

Seaton House part of George Street Revitalization and scheduled to close by end of 2022, with residents moved to alternate locations, for information visit City of Toronto website for George Street Revitalization updates

American Sign Language instruction for families with a Deaf family member * sign language summer day camp for Deaf children and hearing children with a Deaf family member * recreation program for Deaf children 6-13 years * programs for Deaf youth 14-20 years * Deaf Adult programs * general support , referral, advocacy, form filling, income tax clinic, and housing help for Deaf adults * IHP ASL services -- early intervention language development services for Infants Hearing Program (IHP)

Settlement Program for deaf newcomers -- orientation * needs assessment * information and referral to community services * language and skills development * interpretation and translation * networking * settlement counselling * employment-related services

Support, advocacy and social activities for survivors of acquired brain injuries and their families, including those living with persisting concussion symptoms * peer support program * information and referral * public and professional awareness and education * housing assistance * support in accessing stable forms of financial assistance such as ODSP * free community outings

Special series programs run at various times throughout the year, including: Persistent Concussion Series & ABI Info Series.

• warm line open for support and information (12-4 P.M. Monday to Thursday)
• peer led caregiver support group
• brain injury support groups for adults: women, mixed gender, people who identify as LGBTQI
• Wellness Recovery Action Plan (WRAP) groups
• On-line Gentle Hatha Yoga
• Social Drop-Ins
• Brain Injury and Justice program: assistance from supervised social work students to help people living with brain injury navigate the legal system - Ontario Wide
• www.abijustice.org - online toolkit on brain injury and the criminal justice system in Ontario *Information for lawyers and people living with brain injury available.

COVID-19 service changes: all programs have moved online

Housing Resource Centre to assist those looking for permanent housing, services include:

• assistance with accessing funding for rent related expenses
• assistance with accessing funding for utility related expenses. Intake provided in some areas
• assistance with accessing funding for support services needed for individuals with a disability or mental illness who are unable to live independently without care, supervision and/or support
• landlord/tenant mediation
• referrals to community resources
• maintaining a landlord registry
• maintaining a housing registry of houses, townhouses, apartments, rooms and shared accommodation
• assistance with applications for subsidized housing which must be forwarded by client
• assistance with applications for Ontario Electricity Support Program (OESP)
• Member of the Simcoe County Alliance to End Homelessness

Outreach Locations
Housing Access Workers also provide support through other community agencies

• Orillia Public Library - Thu 12:30 pm-3 pm
• Ontario Works (Orillia Office) - Tue 12:30 pm-3 pm
• see Outreach Locations - Drop-in

COVID19 -- outreach and community serrvice supports continue with precautions

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Housing help assistance and support services

Thursday meal-- distributing light bagged lunch, 12 noon-2 pm

Friday art and computer access, 10 am-12 noon

Member agency of Toronto Drop-in Network (TDIN)

COVID19 No in-person service, call 416-640-1934 for assistance

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Coordinated intake for intensive case management, assertive community treatment teams, early psychosis intervention, and supportive housing, and coordinated access to participating mental health and supportive housing agencies

Individual Support Services:

Intensive Case Management
One-on-one support for individuals with serious mental illness, who require individual case management support to live in the community, including links to appropriate services

Assertive Community Treatment Teams (ACTT)
Treatment, rehabilitation and support for individuals with severe mental health diagnosis, particularly psychosis, and with a history of hospitalization; multidisciplinary team

Early Psychosis Intervention (EPI)
Early identification and treatment for youth experiencing signs and symptoms of psychosis

Supportive Housing (must qualify for housing subsidy):

Mental Health Supportive Housing Program
Links to supportive housing with various levels of support, including shared or independent housing, for individuals with mental health or mental health and addiction issues

Mental Health and Justice Program
Links to low support independent housing for individuals with serious mental health challenges, who are homeless or at risk of homelessness, and who have current involvement with the Criminal Justice system at time of intake; referral by priority referral source such as justice system professionals

Problematic Substance Use Program
Links to low support independent housing for individuals with severe substance use, who are homeless or under housed

Crisis intervention centre, residential, non-residential and community support services, including education, pastoral ministry, runaway prevention program, day program and community youth meal programs

For full details on Emergency Shelter, see separate listing

Community Support Services, 416-204-7037
Drop-in for ex-residents and non-residents

• hot meal or food package
• clothing and hygiene necessities
• showers and laundry
• assessment and referrals
• counselling
• health care
• housing help
• legal resources, ID clinic
• literacy and life skills
• assistance in finding and keeping a job
• computers and free wifi
• recreation

BensKids Health Centre
Health services, including primary medical care

• diagnostic services and referrals
• access to health and mental health professionals
• health education
• assistance in obtaining medical coverage

Member agency of Toronto Drop-in Network (TDIN), and member of Daily Bread Food Bank

COVID19 -- Contact for details on in-person service changes and enhanced safety measures; call Muhaari A. Director of Programs & Services at 416-831-9729 or email a.muhaari@black-cap.com for support and information.


HIV/AIDS education, prevention and support, including information on HIV and STI (sexually transmitted infections) risk, sexual health and healthy relationships, and harm reduction

• community-based prevention programs for youth, women, and gay, bisexual, queer, questioning, trans and other men who have sex with men (MSM)
• community workshops, forums, outreach, training for professionals and organizations, and culturally specific materials
• volunteer opportunities

Support Programs
Counselling and support for Black people living with or affected by HIV/AIDS, including referrals and follow-up, as well as child care and emergency financial assistance for eligible clients

• practical assistance
• home and hospital visits
• treatment, support groups
• housing and employment support
• youth program

Settlement Program
Counselling and support, needs assessment, outreach and prevention for Black, African and Caribbean immigrants and refugees, including LGBTQ (lesbian, gay, bisexual, transgender and questioning) individuals

• orientation
• information and referrals to community services
• assistance in accessing services
• assistance in finding a doctor and living with treatment
• assistance with immigration system
• form and documentation completion
• housing and employment help
• interpretation and translation
• social opportunities and networking

Member agency of Toronto Drop-in Network (TDIN)

COVID19 -- service continues, call for information at 416-630-6481 ext 5421, LINC classes available online, call to register

Settlement services

• pre-arrival immigration information
• newcomer counselling, integration and orientation, support groups, information and referral
• assistance in finding housing
• computer access
• assistance with documentation
• notary public

Employment Services

• resumes, vocational counselling
• JumpStart -- connecting skilled or internationally trained professional newcomers to employment with job placements, mentorship opportunities, volunteering and networking connections in their preferred fields * short term financial assistance
• newcomer scholarships for education or upgrading * various entrepreneurship or business start-up programs

Community Connections Mentorship Program -- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks

• trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
• seniors programs
• summer camp for children 30 months-15 years

COVID19 Contact for information on available services, enhanced screening, and guest access to transitional housing

Community Services
Information and referral, housing and shelter supports and outreach, medical clinic, concurrent disorders support services

• drop-in program
• income tax clinic
• Fair Change legal clinic
• nursing clinic
• mental health and justice program
• harm reduction equipment and support
• creative programs
• catering

Friends Restaurant
Low-cost meals, credit available

• brunch Monday-Friday 10 am-12 noon
• supper Monday-Friday 4 pm-5:30 pm

Housing
Permanent, shared accommodation, includes private bedrooms and bathrooms, shared kitchens and living rooms; also transitional housing

• 24 hour support staff

For Safe Injection Site at 139 Jarvis St, with supervised consumption and treatment services, see separate listing

Operates from designated hostels, drop ins and health centres, providing assistance in finding and maintaining housing

• one-to-one practical support and case management
• conflict resolution
• crisis intervention
• accompaniment
• advocacy

Housing Connections (see separate entry) Community Partner, providing assistance with housing search and application process

Emergency shelter, capacity 32

• counselling and referrals
• advocacy and follow up
• court and immigration escort
• children's program and counselling
• legal and housing assistance

Transitional Housing and Outreach Support Program (TH&O)
Community-based support in obtaining affordable housing, including counselling, assistance accessing food supports, outreach, workshops and speakers bureau

Short term emergency shelter, capacity 209

• crisis intervention and counselling
• case management
• child advocacy
• child care and children's program
• Housing Connections (see separate entry) Community Partner, assistance with housing search and application process

COVID19 Services online or by telephone, call for details

Assists women to make steps toward economic self-sufficiency, inludes intake and assessment, information and referral, individual and group counselling, follow up and support, resettlement assistance for shelter clients (child care and transportation available)

• job search support and access to job developer
• work experience through internship and volunteer opportunities
• access to Career Boutique
• life skills development
• housing support and Furniture Bank

Community counselling, support groups for women and children, advocacy, accompaniment to legal services, assistance finding housing, and telephone contact

Violence prevention programs for girls, including tweens, teens and young women; contact for program details and registration information

ReelRealMen online 10 week program for male identified youth 14-18 years; safe space for male-facilitated discussions on gender based violence, healthy masculinity and relationships; contact for details on registration and schedule

COVID19 Emergency shelter open and crisis line 416-533-8538, text 647-370-8300, and chat iDetermine.ca available for support; community outreach counselling available, call for details

Emergency short term shelter, including crisis intervention and counselling, family support, and legal, housing, education and employment support; advocacy and outreach; workshops

• capacity 33
• Housing Connections (see separate listing) Community Partner, assistance with housing search and application process

iDetermine.ca
Online support for women experiencing violence and abuse; professional counsellors assist with emotional support, safety planning, referrals and information

COVID19 Contact or visit website for update on phone, virtual and in-person programs and services

Supportive community-based emergency and support services, includes shelter, crisis intervention, counselling, safety planning, and support group programs for women and their children

• information and referral
• accompaniment and advocacy
• assistance in obtaining services
• development of support networks
• outreach and home visit services provided in various community locations

Emergency shelter
Includes counselling, referrals, court and immigration escort, follow-up, and advocacy and assistance with housing, welfare, immigration, medical and legal services

• capacity 30
• children's programs

Transitional and Housing Support Program
Counselling, crisis intervention, safety planning, assistance obtaining affordable housing, and follow-up

Women and Communities Against Violence (WACAV)
Builds and strengthens linkages between under-serviced areas, supports service providers and shelters

COVID19 Virtual and in-person supports available

Multi-service agency, including outreach assistance, telephone support and harm reduction supplies; referrals to food, legal and counselling; peer support counselling; arts and recreation seminars and events

Crisis Peer Supports
Includes family violence and child welfare supports; senior supports and referrals; culturally appropriate intervention program for at-risk youth and families; referrals to legal and medical services

Toronto Downtown East (DTE) Outreach Services
Access to harm reduction supplies, services, supports and referrals, 4 days a week in Toronto Downtown East; call 416-518-4824 or email harmreduction@equitablenow.ca; note that the front-line harm reduction outreach team is in the field and might not return calls immediately

Housing Supports
Advocacy and assistance in finding housing, shelter and food access services

Immigration
Settlement services and support, including orientation, advocacy and community support letters, crisis peer support; translation, interpretation, and referrals for immigration and sponsorship issues

Employment
Assistance in job search, resume writing, interview preparation, mentorship; employment training and education development; peer support for individuals experiencing long-term unemployment

Health care services offered at home, at school, and in the community, as well as access to supported living programs and long-term care * care coordinators work with people in the community or leaving the hospital to determine what help is needed and arrange for care

Services may include:

• nursing
• nurse practitioner
• personal support
• physiotherapy and occupational therapy
• speech and language therapy
• social work
• nutrition and food counseling (dietitians)
• palliative care
• medical supplies and equipment
• access to long-term care homes
• access to supported living (adult day programs, supportive housing, retirement homes and assisted living)
• health support in the school
• specialized services for people living with specific health conditions
• referral to other community supports

Information and Referral - thehealthline.ca provides online access to health care information and services in Ontario, or call the referral phone service at 310-2222 - in English or 310-2272 - in French

Coordinates central waiting list and assesses eligibility for subsidized rental housing (including municipal nonprofits, private nonprofits, and municipal cooperatives); submit applications online, by fax, by mail, or in person​

• administers housing programs with private landlords, including Rent Supplement
• online application form, online update of current applications, and housing listings
• determines eligibility for other programs such as Toronto Portable Housing Benefit for Special Priority Program Housing Category for survivors of domestic abuse
• information on social housing opportunities, waiting lists
• help making housing choices and form filling

MyAccesstoHousingTO
To access online application form for rent-geared-to-income housing with the City of Toronto, visit My Access to Housing Toronto Login to register or to report changes

Access to Housing Resource Centre, 416-338-8888
In-person information and support on how to apply for rent-geared-to-income housing and how to maintain status in application process; call for appointment, or book appointment online to speak to housing staff or use self-serve computers; alternate options to online form completion available upon request

Community Partners
Information on Rent-Geared-to-Income Housing available at www.toronto.ca/accesstohousing or by contacting Housing Help Centres (call first to confirm hours and services available)

• application forms and assistance with initial applications available at Housing Help Centre locations (see list at https://www.toronto.ca/community-people/housing-shelter/homeless-help/#housing)

List of follow-up support and service-specific case management programs authorized to deliver services, including links to agency/program websites

Follow-up support programs
Assistance for individuals and households to leave homelessness, including transition support to permanent housing, links to ongoing services, supports and resources

Service-specific case management programs
Services for individuals who have difficulty remaining housed, includes housing stabilization supports such as personal support worker, occupational therapy, trusteeship, harm reduction, support for collecting behaviours (hoarding)

Visit City of Toronto website for Housing Focused Client Support, including Toronto Hoarding Support Services Program; visit Housing Focused Client Supports Referral Form to complete form online, or email housingfirst@toronto.ca for information