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Located near Barrie
Distance: 200km
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Short Description
Service that refers Ontarians who do not have a primary care provider (family physician or nurse practitioner) to one locally who is accepting new patients
- priority is given to individuals who have greater health needs
- waiting period depends on availability of family physician or nurse practitioner
- Care Connectors are nurses who:
- review health information provided upon registration with the program
- follow-up with the individual with additional questions, if needed
- work with local family health care providers to determine who may be accepting new patients in the community
- once registered with the Health Care Connect Program an individual receives contact information for his/her assigned Care Connector
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North Simcoe Muskoka Home and Community Care Support Services
1-888-721-2222 Office: 705-721-8010
Information and Referral: English: 310-2222
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Short Description
Home and Community Care Support Services coordinate in-home and community-based care
- assess patient care needs, and deliver home and community care, including community nursing clinics
- provide access and referrals to other community services
- manage the long-term care home placement process
- collaborate with other health system partners such as Ontario Health Teams, hospitals, primary care providers, long-term care and retirement homes, and others to provide integrated patient care and enhanced system performance
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Assists individuals in obtaining medical marijuana to treat their condition or illness
- Assesses potential patients and provides a medical marijuana prescription for those who qualify
- Offers assistance in filling out the appropriate documents to help in registering with a Licensed Producer (LP) to purchase medical marijuana
- Assists with securing a license card for legal marijuana use
- specializes in increasing access to cannabis for Military Veterans and for individuals with WSIB claims
- Note: Medical marijuana cannot be purchased at the clinic, it can only be legally purchased through a Licensed Producer
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Public Programs and Services
- chiropodist directory
- information about foot care and foot health
- referrals to chiropody clinics throughout Ontario
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Clinical Nurse Consultants:
Designated lead for hospice palliative care professionals in the Home and Community Care Support Services Central area
- facilitate hospice palliative care consultation, education, mentorship and linkages to hospice palliative care resources across the continuum of care
- offer consultation to service providers in person, by telephone, or email to assist with assessment and management of pain and other symptoms
- provide in home assessment for patients and 24/7 on call services
- provide case-based education and mentoring for service providers
- help build capacity among front line service providers in the delivery of hospice palliative care
- link to specialized hospice palliative care resources
Designated lead for hospice palliative care professionals in the Home and Community Care Support Services Central area
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Short Description
Regulating body of the profession * investigates complaints * directory of dietitians available on website
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Short Description
Ontarians can receive assistance finding a family physician or nurse practitioner accepting new patients through the phone service (not available over chat).
Register for Health Care Connect and a nurse will search for a doctor or nurse practitioner who is accepting new patients in the local community. To sign up: Name, health card number and some basic health information will be needed that will help determine health needs. Priority is given to people with greater health needs as decided based on an established clinical process. Health Care Connect does not guarantee a match with a doctor or nurse practitioner.
How to sign-up for the service:
Register online or call Health811 at 811 (TTY: 1-866-797-0007) 24 hours a day, seven days a week.
Once registered, the request will be given to a Health Care Connect nurse in local community and they will:
If a provider is found, contact them as soon as possible. In the case of not registering with the provider and for Health Care Connect to keep looking, it is required to register again.
For health care professionals:
To join Health Care Connect or speak with the Care Connector in the local community, contact the local Home and Community Care Support Services organization.
Register for Health Care Connect and a nurse will search for a doctor or nurse practitioner who is accepting new patients in the local community. To sign up: Name, health card number and some basic health information will be needed that will help determine health needs. Priority is given to people with greater health needs as decided based on an established clinical process. Health Care Connect does not guarantee a match with a doctor or nurse practitioner.
How to sign-up for the service:
Register online or call Health811 at 811 (TTY: 1-866-797-0007) 24 hours a day, seven days a week.
Once registered, the request will be given to a Health Care Connect nurse in local community and they will:
- review the request
- try to find the right family health care provider in the local community who is accepting new patients
- contact if a provider is found, and give their contact information
If a provider is found, contact them as soon as possible. In the case of not registering with the provider and for Health Care Connect to keep looking, it is required to register again.
For health care professionals:
To join Health Care Connect or speak with the Care Connector in the local community, contact the local Home and Community Care Support Services organization.
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Short Description
Free, secure and confidential service Ontarians can access by calling, chatting online or visiting the service's website 24 hours a day, seven days a week. Through the service, Ontarians can receive health advice from qualified health professionals, such as registered nurses, locate local health services and find trusted health information. Health811 is for non-emergent issues only. For emergencies, call 911 immediately.
Health811 does not provide medical diagnoses, renew or order prescription medications and is not a substitute for touch points with a health care provider.
The service is also available in French, which includes the phone service, online chat and the website. Translation support is available for Health811's phone service and can be requested in more than 200 languages. Translation support is available for Health811's phone service and can be requested in more than 200 languages.
Formerly Telehealth Ontario
Services offered by Health811 include:
Health Advice and Mental Health Information: Call or chat online with a registered nurse to receive health advice about non-emergent symptoms you may be experiencing or general health questions. Users can also connect to mental health information through Health811.
Access to Health Professionals: Connect with health professionals, such as registered nurses, registered dieticians, lactation consultants, and smoking cessation coaches.
Symptom Assessment Tool: An artificial intelligence-powered symptom assessment tool guides users through a series of questions to suggest possible reasons for their symptoms and provides care options, as well as a downloadable symptom report.
Find a Service: Find health services and health care providers by keyword, specialty, location, or postal code.
Medical Library: Medical library with common conditions, symptoms, treatments and prevention. The content has been vetted and approved by clinical experts.
ColonCancerCheck Program: Access information about colorectal cancer * FITs for colorectal cancer screening can be requested by eligible Ontarians through the phone service only.
Health Care Connect - Ontarians can receive assistance finding a family physician or nurse practitioner accepting new patients through the phone service (not available over chat).
Dietitian Counselling Service - Call or chat online to request a touch point with a dietitian for advice and information on nutrition and healthy eating
Refugee HealthLine - Refugees can connect with health care providers who deliver transitional health care and services, including primary care, specialist care and mental health supports. Transitional care includes initial assessments, care and referrals to other health services.
Health811 does not provide medical diagnoses, renew or order prescription medications and is not a substitute for touch points with a health care provider.
The service is also available in French, which includes the phone service, online chat and the website. Translation support is available for Health811's phone service and can be requested in more than 200 languages. Translation support is available for Health811's phone service and can be requested in more than 200 languages.
Formerly Telehealth Ontario
Services offered by Health811 include:
Health Advice and Mental Health Information: Call or chat online with a registered nurse to receive health advice about non-emergent symptoms you may be experiencing or general health questions. Users can also connect to mental health information through Health811.
Access to Health Professionals: Connect with health professionals, such as registered nurses, registered dieticians, lactation consultants, and smoking cessation coaches.
Symptom Assessment Tool: An artificial intelligence-powered symptom assessment tool guides users through a series of questions to suggest possible reasons for their symptoms and provides care options, as well as a downloadable symptom report.
Find a Service: Find health services and health care providers by keyword, specialty, location, or postal code.
Medical Library: Medical library with common conditions, symptoms, treatments and prevention. The content has been vetted and approved by clinical experts.
ColonCancerCheck Program: Access information about colorectal cancer * FITs for colorectal cancer screening can be requested by eligible Ontarians through the phone service only.
Health Care Connect - Ontarians can receive assistance finding a family physician or nurse practitioner accepting new patients through the phone service (not available over chat).
Dietitian Counselling Service - Call or chat online to request a touch point with a dietitian for advice and information on nutrition and healthy eating
Refugee HealthLine - Refugees can connect with health care providers who deliver transitional health care and services, including primary care, specialist care and mental health supports. Transitional care includes initial assessments, care and referrals to other health services.
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Short Description
Community information and referral
- community outreach
- early year program
- assistance filling out forms
- financial literacy
- tax clinic
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Placement services determines eligibility for admission and prioritizes and manages the admission process to long term care facilities. Provides support and information to both applicants and their families prior to and during the admission process. Determines eligibility for Convalescent Care and Short Stay in a long term care facility.
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Short Description
Health care services offered at home, at school, and in the
community, as well as access to supported living programs and long-term
care * care coordinators work with people in the community or leaving
the hospital to determine what help is needed and arrange for care
Services may include:
Information and Referral - thehealthline.ca provides online access to health care information and services in Ontario, or call the referral phone service at 310-2222 - in English or 310-2272 - in French
Placement Services - Placement services determines eligibility for admission and prioritizes and manages the admission process to long term care facilities. Provides support and information to both applicants and their families prior to and during the admission process. Determines eligibility for Convalescent Care and Short Stay in a long term care facility.
Self Management Program - Offers various workshops in the community that supports both patients and their caregivers in their journey of managing chronic health conditions like chronic pain, diabetes, heart disease, arthritis, cancer and lung disease * Participants and their caregivers develop new tools and skills to help them manage the emotional, social and physical aspect of living with a chronic condition, or supporting someone with a chronic health condition.
Services and Programs:
Services may include:
- nursing
- nurse practitioner
- personal support
- physiotherapy and occupational therapy
- speech and language therapy
- social work
- nutrition and food counselling (dietitians)
- palliative care
- medical supplies and equipment
- access to long-term care homes
- access to supported living (adult day programs, supportive housing, retirement homes and assisted living)
- health support in the school
- specialized services for people living with specific health conditions
- referral to other community supports
Information and Referral - thehealthline.ca provides online access to health care information and services in Ontario, or call the referral phone service at 310-2222 - in English or 310-2272 - in French
Placement Services - Placement services determines eligibility for admission and prioritizes and manages the admission process to long term care facilities. Provides support and information to both applicants and their families prior to and during the admission process. Determines eligibility for Convalescent Care and Short Stay in a long term care facility.
Self Management Program - Offers various workshops in the community that supports both patients and their caregivers in their journey of managing chronic health conditions like chronic pain, diabetes, heart disease, arthritis, cancer and lung disease * Participants and their caregivers develop new tools and skills to help them manage the emotional, social and physical aspect of living with a chronic condition, or supporting someone with a chronic health condition.
Services and Programs:
- Nursing Clinic - Scarborough East
- Nursing Clinic - Scarborough North
- Scarborough Health Network, Birchmount Site
- Scarborough Health Network, Centenary Site
- Scarborough Health Network, General Site
- School Health Support Services
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Short Description
COVID19 -- in-person programing is paused, many programs are being offered remotely; contact organization for updates
- complementary therapies (online)
- children and youth support programs including Young Carers (online)
- bereavement one on one support and group support (online)
- caregiver one on one support and group support (online)
- daily programming for palliative clients (online)
- expressive arts group
- referrals to hospice programs outside catchment area
- practical assistance and personal care
- emotional and social support
- respite for caregivers
- complementary therapies
- children and youth support programs including Young Carers (see separate entry)
- bereavement support
- expressive arts group
- referrals to hospice programs outside catchment area
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Short Description
Regulating body of the profession * investigates complaints against massage therapists * provides general information about massage therapy to the public * database of registered massage therapists section available on the website
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Regulating body of the profession * investigates complaints * website features a listing of dental surgeons practicing in Ontario
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Provincial regulating body for registered nurses (RNs), registered practical nurses (RPNs) and nurse practitioners (NPs) * investigates complaints * online public directory of nurses allowed to practice in Ontario
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HCCSS Mississauga Halton (Etobicoke)
1-877-336-9090 Office: 310-2222 (no area code required)
Office: 905-855-9090
TTY: 771
TTY: 1-800-855-0511
Visit Website
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Short Description
Access to health care support at home, at school or in the community; care coordination for people in the community or leaving hospital; also long term home, short stay, convalescent and crisis placements
Care provided in community settings such as home, school, residential facility or nursing community clinic; also information on community services and referrals when appropriate
Services available to eligible patients may include:
Children's Health Services
Special health services for children in home and school environment including public, private or home-based schools, supports children when health care provision is essential to student's participation and development in school programs
Mental Health and Addictions Nurses
Assessment, intervention and support for students and families with mental health and or addiction issues, including consultation for school staff as appropriate
Placement Services
Determine eligibility for admission to long-term care facilities and prioritize and manage the admission process; support and information for applicants and their families prior to and during admission process
Nursing Clinics
Services for ambulatory patients at community clinics
Supported Living
Information and/or assessment for Adult Day Programs (ADS), Retirement Homes, Supports for Daily Living or Supportive Housing
Health Care Connect
Referral to family health care providers who may be accepting new patients, for registered program participants (individuals and families) who do not have a family physician
Care provided in community settings such as home, school, residential facility or nursing community clinic; also information on community services and referrals when appropriate
Services available to eligible patients may include:
- nursing
- nurse practitioner
- personal support
- physiotherapy and occupational therapy
- speech and language therapy
- social work
- nutrition and food counselling (dietitians)
- palliative care
- medical supplies and equipment
- access to long-term care homes
- access to supported living (adult day programs, supportive housing, retirement homes and assisted living)
- health support in the school
- specialized services for people living with specific health conditions including acquired brain injury service access and coordination
- information and referral to other community supports
Children's Health Services
Special health services for children in home and school environment including public, private or home-based schools, supports children when health care provision is essential to student's participation and development in school programs
Mental Health and Addictions Nurses
Assessment, intervention and support for students and families with mental health and or addiction issues, including consultation for school staff as appropriate
Placement Services
Determine eligibility for admission to long-term care facilities and prioritize and manage the admission process; support and information for applicants and their families prior to and during admission process
Nursing Clinics
Services for ambulatory patients at community clinics
Supported Living
Information and/or assessment for Adult Day Programs (ADS), Retirement Homes, Supports for Daily Living or Supportive Housing
Health Care Connect
Referral to family health care providers who may be accepting new patients, for registered program participants (individuals and families) who do not have a family physician
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Home and Community Care Support Services Mississauga Halton, Etobicoke Office
1-877-336-9090 905-855-9090
Visit Website
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Short Description
Access to health care support at home, at school or in the community * care coordinators work with people in the community or leaving hospital to determine what help is needed and arrange for care * care is provided in community settings such as the home, school, residential facility or nursing community clinic * provides information about other community services and refers when appropriate
Services available to eligible patients may include:
- nursing
- nurse practitioner
- personal support
- physiotherapy and occupational therapy
- speech and language therapy
- social work
- nutrition and food counselling (dietitians)
- palliative care
- medical supplies and equipment
- access to long-term care homes
- access to supported living (adult day programs, supportive housing, retirement homes and assisted living)
- health support in the school
- specialized services for people living with specific health conditions
- referral to other community supports
Information and Referral - thehealthline.ca provides online access to health care information and services in Ontario, or call the referral phone service at 310-2222 - in English or 310-2272 - in French
Children's Health Services - Special health services for children in both the home and school environment * supports children when health care provision is essential to a student's participation and development in school programs * services are provided within public, private or home-based schools
Mental Health and Addictions Nurses - Assessments, interventions and support to students and families with mental health and or addiction issues * consultation to school staff in regards to mental health and/or addiction issues as appropriate
Placement Services - Determine eligibility for admission to long-term care facilities and prioritize and manage the admission process * support and information is provided to applicants and their families prior to and during the admission process
Nursing Clinics - Nursing services for ambulatory patients at clinics located in the community
Supported Living - Information and/or assessment for Adult Day Programs (ADS), Retirement Homes, Supports for Daily Living or Supportive Housing
Health Care Connect - Refers people who do not have a doctor to a family health care provider who may be accepting new patients * once registered, program participants are assigned to a Care Connector * Care Connectors work with family doctors and nurse practitioners who are accepting new patients
Milton Office - Access to health care support at home, at school or in the community * care coordinators work with people in the community or leaving hospital to determine what help is needed and arrange for care * care is provided in community settings such as the home, school, residential facility or nursing community clinic * provides information about other community services and refers when appropriate
Mississauga Office - Health care services offered at home, at school, and in the community, as well as access to supported living programs and long-term care * care coordinators work with people in the community or leaving the hospital to determine what help is needed and arrange for care
Services and Programs:
- Bayshore Home Health Nursing Clinic
- Closing the Gap Nursing Clinic
- Milton - Acclaim Health Nursing Clinic
- Oakville - Acclaim Health Nursing Clinic
- Regional Learning Centre
- Spectrum Nursing Clinic
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Provincial regulating body of pharmacists and pharmacies * investigates consumer complaints and concerns * pharmacist and pharmacy search available on website
Note: Contact a pharmacist directly for drug-related questions
Note: Contact a pharmacist directly for drug-related questions
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Provincial regulating body of the profession * investigates consumer complaints * a directory of members is available on the website
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Represents midwives and midwifery in Ontario * maintains a list midwifery practices, available online * continuing education * resources for health care professionals
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Regulating body of the profession * investigates complaints * website offers chiropractor search
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Regulatory body for Registered Massage Therapists in Ontario * advocates for the practice of massage therapy * online database of Registered Massage Therapist
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Home and Community Care Support Services Central East
1-800-263-3877 Office: 905-430-3308
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Short Description
Access to government funded home care services and long-term care homes
- help to navigate the array of community support and health agencies in the community
- information and referral to supportive local service agencies that help people live independently at home
- Care Coordinator determines needs of client, coordinates and continually evaluates needs
- nursing, physiotherapy, occupational therapy, speech language therapy
- social work, dietetics, medical supplies and equipment
- personal support, help with bathing or dressing
- centralized access for long-term-care homes, nursing homes and homes for the aged
- manage waiting lists
- assist with applications as the needs of the client determine, including applications from hospital
- arrange for short stay in a facility for caregiver relief
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COVID19 - Nurse-staffed 24 hour telephone line available to assist victims/survivors and service providers with service navigation during the COVID19 pandemic; call 1-855-628-7283 or visit website for details, or to find a local Sexual Assault/Domestic Violence Treatment Centre in Ontario
Provides representation, leadership and support to 36 hospital-based sexual assault and domestic violence treatment centres collaboration in research, education and training activities to establish standardization in service provision
Information on health options and centre locations for victims/survivors of violence
Provides representation, leadership and support to 36 hospital-based sexual assault and domestic violence treatment centres collaboration in research, education and training activities to establish standardization in service provision
Information on health options and centre locations for victims/survivors of violence
- direct services for victims/survivors provided by member centres
- online training modules for service providers
- resource library
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Short Description
Provincial medical regulatory board * investigates complaints relating to doctors' services or conduct * physician search available on website
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