Searching for Crisis Lines For Abused People

COVID-19 Response

• For women in need of support call Crisis Line at 705-728-2544 or 1-800-461-1716
• For Outreach Services, call Crisis Line 705-728-2544 for support by phone, no in-person appointments

Regular Service
Emergency residence with 27 beds for women and their children who are experiencing abuse in their significant relationships, residential services include:

• Safe, temporary accommodation
• Crisis telephone and on site counselling
• Children's services for residents
• Legal and court support
• Information and referral
• Education, advocacy and assistance with social services including Ontario Works, Ontario Disability Program and Social Housing
• Emergency transportation if required
• Emergency Residential support for women experiencing human trafficking

Outreach services include legal advocacy and court support, individual counselling, groups, information and referral, education, advocacy,assistance with social services and community services including Barrie Food Bank

Donations of food, new household items and clothing accepted by appointment, call for information at 705-728-6300

Family Court Support Worker Program

• Information on the family court process
• Assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
• Referral to specialized services and supports in the community
• Safety planning
• Court accompaniment to proceedings when appropriate

Have created a Violence Prevention video series, designed for youth, but accessible to all on a variety of topics related to healthy relationships. Visit: www.barrieshelter.com/resources/ to view the five videos. Check back as additional videos will be added soon.

Winter Sponsorship Program

• Matches families staying at the shelter and those families that access outreach services with individuals or businesses, who would like to adopt a family in need and provide a Christmas of gifts, gift cards and food gift certificate/food items
• To sponsor a family, contact the Shelter at 705-728-6300

In this listing, you will find information about Safety Resources, Crisis/Distress Lines, support for Older Adults, Online Community Groups to help you through this pandemic.

Safety
In an emergency call 9-1-1 for police, fire and ambulance

Women and Children's Shelter of Barrie

• call Crisis Line at 705-728-2544 or 1-800-461-1716 for immediate help
• call Outreach Services at 705-721-9977 for phone support
• 24 hour crisis line and shelter for abused women and their dependent children, emergency transportation to shelter available
• see website for more resources

Athena's Sexual Assault Counselling & Advocacy Centre

• 24 hour crisis line 705-737-2008 or 1-800-987-0799
• free and confidential individual counselling for women 16 yrs and up who have experienced sexual violence at any time

Sexual Assault Treatment Centre, Orillia Soldiers' Memorial Hospital

• provides emergency medical care and treatment options to victims of sexual and domestic assault
• police involvement is not required to access the service
• see website for more resources

Assaulted Women's Helpline

• counselors continue to be available 24/7 to support women and seniors experiencing abuse
• Assaulted Women's Helpline 1-866-863-0511
• Senior Safety Line 1-866-299-1011
• see website for more resources

Simcoe Muskoka Family Connexions

• access child protection services 24 hours a day, 7 days a week at 705-726-6587 or 1-800-461-4236
• see website for more resources

Canadian Centre for Child Protection

• Charity dedicated to personal safety of all children with goal to reduce the sexual abuse and exploitation of children and prevent child victimization
• see website for COVID-19 Resources

Older Adults
Seniors Centre without Walls

• free interactive telephone-based program that connects seniors and enables them to be social, informed and connected during difficult times, program run by City of Barrie 55+ Centre staff and volunteers
• enjoy a variety of topics each week ranging from informal coffee chats and fun brain stimulating games to health and wellness seminars and educational talks
• see website for more information

Telecare Distress Line of Greater Simcoe, Reassurance Call Program

• free regular phone calls Mon-sun 9 am-9 pm available to anyone within the local calling area who experiences loneliness or isolation, is housebound, has reduced mobility and would like to engage in friendly conversation with a trained volunteer
• to register for service in Barrie call 705-726-7922, in Orillia call 705-325-9534

Ontario Caregiver Organization

• 24/7 Helpline for caregiver information, assessment and referral to connect people to community services
• live chat through website, Mon-Fri 7 am-9 pm
• online support groups and tip sheets related to COVID-19
• call Helpline at 1-833-416-2273, for all other details see website

North Simcoe Muskoka Hospice Palliative Care Network

• Regional Bereavement Support Line 705-325-7871
• if you are anticipating the loss of a loved one or have recently lost a loved one, this support line can connect with you with resources to help you through your grief journey
• line is monitored from 8am to 8pm daily, all calls received after hours will be returned on the next day in order they were left - * please note that this is not a COVID-19 information resource
• see website for more information

Resources for Supporting Kids

• a kids book about COVID-19
• Cora and the Corona

Barrie Transit

• paid transit resumed Aug 2, 2020
• regular buses run hourly Mon-Sat from approximately 5:30 am-12:30 am and Sun from approximately 9 am-11 pm
• for routes see Schedules and Maps or call 705-726-4242
• for people with functional mobility problems who are unable to access regular public transit call Specialized Transit 705-792-5033, press 1 for more information
• For assistance with Food, including grocery or meal delivery, see Grocery and Food Delivery Options

Facebook Groups

• Barrie Families Unite Facebook Group, started in March 14, 2020 - A space created to facilitate HELP within our community. Posts of NEEDED help; due to self quarantines, school closures or other trickle down effects that have resulted from the current COVID-19 pandemic

• Hometown Masks for Hometown Heroes, Barrie Simcoe North Facebook Group, started Apr 4, 2020 - This group has been created as the result of an urgent need for masks and caps for healthcare workers as well as immune-compromised folks in the Barrie, Orillia, Midland, Elmvale, Wasaga Beach and Collingwood areas.

Francophone prevention centre for violence against women and sexual assault

• free and confidential services offered include counseling, transitional support, housing support, family court support, advocacy, representation and accompaniment (when possible)
• offer information and referrals to community services and provide resources for support (books, CD-DVD's, etc)
• services offered are available by phone, or by email, in-person services are available by appointment only

Family Court Support Worker Program
Information on the family court process

• assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
• referral to specialized services and supports in the community
• safety planning
• court accompaniment to proceedings when appropriate

COVID-19 Response
Beginning July 4, 2022, in-person and virtual/phone counselling will be offered to current clients. Groups and workshops will work within the hybrid model and be available in-person and virtually, based on registration. Drop-In groups will be virtual in July and begin in-person in August.

Beginning September 6, 2022, 100% of counselling sessions to be actively offered in-person. Virtual/phone appointments still accepted based on client's needs. Groups and workshops will continue with a hybrid model, based on registration. Drop-In group will continue to be 100% in-person.

People visiting the space are currently required to wear a mask, and if not, to maintain social distancing. All staff are required to wear a mask when they are in common areas. All women entering the space will be asked to complete COVID-19 screening questions. Visitors to the space who are displaying two of any of the prominent COVID-19 symptoms will not be permitted.

Regular Service
Provides free and confidential services for women 16 years of age and older, throughout Simcoe County, who have experienced sexual violence at any time in their lives.

Services include:

• a 24 hour telephone crisis line
• individual counselling and support groups
• court and hospital accompaniment
• legal support, advocacy, information, and referrals
• public education to end violence against women in our community

Partner Abuse Program

• Information, support, and individual and group counselling for women who have experienced abuse in a partner relationship
• program helps women plan for safety, decrease isolation and increase self-confidence and assertiveness
• program is offered in various locations throughout Simcoe County, call for information

Presentations are done in person or virtually on consent, healthy relationships, digital abuse, gender, and self-esteem, and
'rape culture'.

Emergency shelter for abused women and children in crisis situations and fleeing abuse. Offers:

• 24-hour crisis line providing counselling and information
• Outreach/Legal Advocacy Program (ext. 223)
• Transitional Housing & Support Program (ext. 224)
• Crisis counselling
• Support groups
• Public education presentations are available (ext. 224)
• Information and referral to other services

Green Haven Shelter is a safe alternative to an abusive home.
Trained staff are available 24/7. Safety and confidentiality are key priorities. Information on options, rights, resources, and referrals to services that best meet clients needs will be provided. These could include legal, financial, housing and employment issues. Concerns about the impact of exposure to violence and the effect of trauma on both children and women can be explored.

Programs available include:

24 Hour Crisis Line

• Immediate telephone support
• Crisis intervention
• Toll-Free: 1-888-285-6958
• Local: 705-327-7319
• Text: 705-345-1302
• Email: crisis@ghws.ca

The Residential Shelter Program

• Safe, secure refuge 24 hour / 7 days a week
• Informal, confidential support and crisis counselling
• Financial, legal and housing information and referrals
• Information on community resources and referrals
• Emergency transportation
• Safety planning

Transitional Housing Support Services

• Housing alternatives for women in residence or from the community
• Employment and education opportunities
• Applications to subsidized housing programs
• Income support and budgeting, financial resources and options
• Information and support regarding legal aid
• Parenting support resources
• Local: 705-327-7383 ext 222
• Email: transition@ghws.ca

The Community Outreach Program

• An alternative to the Residential Shelter Program
• Court/legal support
• Confidential individual and/or group counselling by appointment
• Local: 705-329-2806
• Email: outreach@ghws.ca

Child and Youth Services

• Individual and group counselling
• Recreational and play activities, including arts and crafts
• School support while residing at the shelter
• Parenting support for mothers​
• Local: 705-327-7383 ext 225
• Email: youth@ghws.ca

COVID19 Services available online or by phone, no walk-in or in-person service; 24-hour crisis line 1-800-263-6734

Free, confidential and non-judgemental rapid response 24-hour crisis support, individual counselling, peer support, and advocacy for survivors of sexual violence and/or commercial sexual exploitation

Sexual Violence Counselling
Individual counselling up to 24 weeks, renewable on case by base basis if more support required

• includes date rape, cyber sexual violence, childhood sexual assault
• volunteer training

Human Trafficking
Counselling, case management, safety planning and intervention

• support, advocacy and referrals, contact 905-895-3646

Public education and outreach, including workshops and presentations around sexual violence and human trafficking, contact Public Education Coordinator sseeraj@womenssupportnetwork.ca

General Crisis Intervention Hotlines
Serving Bruce and Grey Counties

• GBA1975 Mental Health Crisis Line of Grey and Bruce
• BAR2680 First Nations and Inuit Hope for Wellness Help Line
• MET1305 Kids Help Phone
• MET1823 Kids Help Phone, Crisis Text Line
• MET1443 Canada Suicide Prevention Service

Domestic Violence/Sexual Assault Hotlines & Sexual Assault and Spouse/Intimate Partner Abuse Counselling
Serving Bruce and Grey Counties

• MET0056 Assaulted Women's Helpline
• MET4619 Fem'aide : Francophone helpline for women affected by violence
• MET1911 Ministry of the Attorney General, Support Services for Male Survivors of Sexual Abuse Program

Collingwood (Simcoe County)

• CWD0077 My Friend's House (serving Blue Mountains ; Meaford)

Owen Sound

• CWD0140 The Women's Centre Grey Bruce (serving Bruce County ; Grey County)
• GBA1566 Grey Bruce Health Services, Sexual Assault and Partner Abuse Care Centre (serving Bruce County ; Grey County)
• BRU0309 Women's House Serving Bruce and Grey, Sexual Assault Crisis and Support Line (serving Bruce County ; Grey County)

Kincardine

• GBA1604 Women's House Serving Bruce and Grey (serving Bruce County ; Grey County)

Stratford (Perth County)

• PER0027 Family Services Perth-Huron, (serving Bruce County)

In Person Crisis Intervention
Serving Bruce and Grey Counties

• MET4619 Fem'aide : Francophone helpline for women affected by violence
• IMP0032 Métis Nation of Ontario
  

Collingwood (Simcoe County)

• CWD1070 Mental Health Response Unit (serving Blue Mountains)

Owen Sound

• GBA1566 Grey Bruce Health Services, Sexual Assault and Partner Abuse Care Centre (serving Bruce County ; Grey County)
• CWD2080 Grey Bruce Health Services, Mental Health Services Department (serving Bruce County ; Grey County)

Specialized Information and Referral
Serving Bruce and Grey Counties
Connex Ontario Mental Health Information and Referrals

Talklines/Warmlines
Serving Bruce and Grey Counties

• ALL0933 Krasman Centre, Alliston, Drop in Centre (serving Simcoe South)
• MET2344 Good2Talk
• MET3641 Lesbian Gay Bi Trans YouthLine
• MID0138 Hope+Me - Mood Disorders Association of Ontario
• CWD6468 The Mood Disorders Association of Ontario, Telephone Support Line
• BAR2680 First Nations and Inuit Hope for Wellness Help Line
• IMP0092 Trans Lifeline

General Counselling Services
Serving Bruce and Grey Counties

• MET2199 Wellness Together Canada, COVID-19 Mental Health Supports
• IMP0116 Canada. National Defence, Canadian Forces Member Assistance Program
• MET1823 Kids Help Phone, Administrative Office, Crisis Text Line Canada Toronto

Chesley

• GBA3496 Brockton and Area Family Health Team (serving Chesley Arran-Elderslie)

Collingwood (Simcoe County)

• CWD0123 Salvation Army, Community and Family Services (serving Blue Mountains)
• CWD6618 Georgian Bay Family Health Team (serving Blue Mountains)

Durham

• GBA3497 Brockton and Area Family Health Team (serving West Grey)

Hanover

• GBA2955 South West Home and Community Care Support Services (serving Bruce County ; Grey County)
• GBA0944 Central Grey Bruce Community Mental Health Team (serving Bruce County ; Grey County)

Markdale

• CWD1164 South Grey Community Mental Health Team (serving Blue Mountains ; Chatsworth ; Grey Highlands ; Southgate ; West Grey)

Mildmay

• BRU0097 Brockton and Area Family Health Team (serving South Bruce)

Owen Sound

• GRE0047 Métis Nation of Ontario, Owen Sound, Healing & Wellness Branch (serving Bruce County ; Grey County)
• GBA1601 M'Wikwedong Indigenous Friendship Centre (serving Bruce County ; Grey County)
• GBA1762 Closing the Gap Healthcare (serving Bruce County ; Grey County)
• GBA2442 South West Home and Community Care Support Services (serving Bruce County ; Grey County)
• GRE0404 Owen Sound Family Health Team, Mental Health Counselling Services
• GBA0943 North Grey Community Mental Health Team (serving Bruce County ; Grey County)
• GRE0267 Southwest Ontario Aboriginal Health Access Centre (serving First Nation communities in the surrounding area, both on and off reserve and from the community of Owen Sound).

Paisley

• BRU0098 Brockton and Area Family Health Team (serving Arran-Elderslie)

Saugeen First Nation

• GBA0112 Saugeen First Nation, Building Healthy Communities (serving Bruce County)

Southampton

• GBA0941 Bruce Shoreline Community Mental Health Team (serving Bruce County - Bruce Shoreline area)

Stratford (Perth County)

• PER0027 Family Services Perth-Huron (serving Bruce County)

Walkerton

• GBA2805 Brockton and Area Family Health Team (serving Chesley ; Durham; Mildmay ; Paisley ; Walkerton)

Wiarton

• GBA0107 North Bruce Community Mental Health Team (serving Northern Bruce Peninsula ; South Bruce Peninsula)

Wingham (Huron County)

• GBA2364 Salvation Army, Community Family Services and Food Bank (serving Huron-Kinloss; South Bruce)

Community Mental Health Agencies
Chippewas of Nawash Unceded First Nation

• BRU0314 Chippewas of Nawash Unceded First Nation, Youth Mental Health Program (serving Chippewas of Nawash Unceded First Nation ; South Bruce Peninsula)

Collingwood (Simcoe County)

• CWD6618 Georgian Bay Family Health Team (seriving Blue Mountains)
• CWD1632 Collingwood General and Marine Hospital, Outpatient Mental Health Services (seriving Blue Mountains)

Hanover

• GBA0944 Central Grey Bruce Community Mental Health Team (serving Bruce County ; Grey County)

Kincardine

• GBA1547 Canadian Mental Health Association Grey Bruce (serving Bruce County ; Grey County)

Markdale

• GBA1548 Canadian Mental Health Association (serving Bruce County ; Grey County)
• CWD1164 South Grey Community Mental Health Team (serving Blue Mountains ; Chatsworth ; Grey Highlands ; Southgate ; West Grey)

Owen Sound

• CWD2080 Grey Bruce Health Services, Mental Health Services Department (serving Bruce County ; Grey County)
• GBA0943 North Grey Community Mental Health Team (serving Bruce County ; Grey County)
• GBA1974 Canadian Mental Health Association Grey Bruce (serving Bruce County ; Grey County)
• CWD2607 Keystone Child, Youth and Family Services (serving Bruce County ; Grey County)
• GRE0267 Southwest Ontario Aboriginal Health Access Centre (serving First Nation communities in the surrounding area, both on and off reserve and from the community of Owen Sound)

Southampton

• GBA0941 Bruce Shoreline Community Mental Health Team (serving Bruce County - Bruce Shoreline area)

Wiarton

• GBA0107 North Bruce Community Mental Health Team (serving Northern Bruce Peninsula ; South Bruce Peninsula)

Confidential text and online chat tool to connect women who are victims and survivors of domestic violence and abuse to trained counsellors, advice, referrals and support

Offers an emergency shelter in Midland that provides support to abused and homeless women across Simcoe County and their children.

La Maison Rosewood Shelter:

• a 15 bed emergency shelter for abused women and their children located in Midland has
• a residential program
• confidential supportive counselling
• legal advocacy and information
• support groups for women and children
• 24 hour telephone crisis line
• community referrals
• a 5 bed emergency shelter for homeless women and their children
• 5 - designated beds for women who have been trafficked

A women and children's shelter that provides support in many areas including Therapeutic Counselling, Housing, Legal Advocacy, and programming for Children and Youth.

Services include:

• Therapeutic Counselling
• Transitional Housing and Legal Support Program
• Children's Program
• Youth Program
• 24 hour Crisis Line for support
• Shelter Program

COVID19 Emergency shelter and crisis line open, call 1-800-661-8294

Emergency shelter and 24 hour crisis line and crisis intervention, including support, counselling, advocacy, information and referral, legal information and court support, women's groups including transition support program, and Let's Talk children's groups; also second stage housing and outreach programs

• capacity 30
• multicultural focus
• public education

Secure locations in Jackson's Point and Richmond Hill, call for information; also Keswick Outreach 905-476-8992, Markham Outreach 905-479-4551

COVID-19 -- maintain all essential services including supportive housing, assisted living, home care

• transportation for essential visits
• providing hot meals, frozen meals and food hampers to seniors and people needing isolation
• Transitional Care Centre -- regular service, visits (in person for family and caregiver with appointment)
• also available via phone/virtually telephone reassurance, supportive counselling and service coordination
• Family Health Organization, GAIN Community Team
• Adult Day Program -- in person and virtual care
• Diabetes Education Program -- assessment, consultation, group education
• Wellness and Community Development Program -- in person and virtual platform
• Vocational Training Centre -- in person and virtual platform

----------------------------------------
Adult Day Program -- Monday-Friday 9:30 am-3 pm, weekday and weekend extended hours

• for persons 55 years and older with special needs such as physical frailty or mild memory impairment, in need of supervised, structured setting
• social and recreation activities, lunch, snack
• personal care and health related services -- exercise, foot care, physiotherapy, massage therapy
• transportation available
• fee

Overnight Stay Program -- respite care (caregiver relief) program for persons with cognitive impairment or dementia and seniors in need of services, stays up to three months, meals, snacks, showering services *

• laundry -- fee
• personal care and health related services provided by personal support workers including medication reminders, personal hygiene, feeding

Chinese Bereavement Services -- culturally specific bereavement services, individual support and self help group

• public education, seminars, workshops
• information and referral

Chronic Disease Self Management Program -- 6 week workshop for adults with chronic medical conditions such as heart disease, arthritis, diabetes, asthma, bronchitis

• individual counselling with nurse, dietitian and social worker
• health and education workshops, seminars, caregiver education and support
• information and referral
• workshop licensed by Stanford University

Community Outreach -- outreach programs for those living in seniors apartments and suburban areas, retirement groups, seniors self help groups

• community, wellness and health education
• caregiver support, volunteer development

Community support services -- escort to medical appointments, telephone security checks, friendly visiting, hospice visiting, grocery shopping, client intervention and assistance -- free

• congregate dining -- fee, subsidies available
• transportation -- fee
• referrals, follow up

Elder Abuse Prevention Program -- Chinese Elder Abuse Helpline 416-502-2321, elder abuse education, supportive counselling

Home care services -- home help, homemaking, respite care, palliative care -- fee

Personal Care Program -- for seniors living in the community requiring higher level of care

• care coordination
• scheduled and unscheduled personal support workers' visit, security check

Integrated Dialysis Care Program -- Registered Nurses and Registered Practical Nurses visit home peritoneal dialysis patients at their home, health maintenance, nutritional counselling

Wellness and Social Program -- social, recreational and educational programs for persons 50 years and older, drop-in centre, friendship groups, interest classes, outings

Emergency shelters and crisis line, call 1-800-263-3247

Emergency shelter, crisis intervention, outreach, counselling and support services

Emergency Shelters
2 shelters, 24 hour crisis line and crisis intervention

Community supports
Non-shelter resident services include counselling and group supports for women and children, parenting programs, legal support program, and transitional housing support, public education and prevention programs, and volunteer opportunities

COVID-19 -- maintain all essential services including supportive housing, assisted living, home care, transportation for essential visits, providing hot meals, frozen meals and food hampers to seniors and people needing isolation

• Transitional Care Centre -- regular service, visits (in person for family and caregiver with appointment)
• also available via phone/virtually telephone reassurance, supportive counselling and service coordination
• Family Health Organization, GAIN Community Team
• Adult Day Program -- in person and virtual care
• Diabetes Education Program -- assessment, consultation, group education
• Wellness and Community Development Program -- in person and virtual platform
• Vocational Training Centre -- in person and virtual platform

----------------------------------------
Adult Day Program -- Monday-Friday 9:30 am-3:30 pm, weekday extended hours, Saturday 10 am-3 pm, available in Scarborough and Richmond Hill

• for persons 55 years and older with special needs, such as physical frailty or mild memory impairment, in need of supervised, structured setting
• social and recreation activities, lunch, snack
• personal care and health related services -- exercise, foot care, physiotherapy, occupational therapy, massage therapy
• transportation available

Chinese Bereavement Services -- culturally specific bereavement services, individual support and self help group

• public education, seminars, workshops, information and referral

Chronic Disease Self Management Program -- 6 week workshop for adults with chronic medical conditions such as heart disease, arthritis, diabetes, asthma, bronchitis

• individual counselling with nurse, dietitian and social worker
• health and education workshops, seminars
• caregiver education and support
• information and referral
• workshop licensed by Self-Management Resource Centre

Community Outreach -- outreach programs for those living in seniors apartments and suburban areas, retirement groups,seniors self help groups

• community, wellness and health education
• caregiver support, volunteer development

Community support services -- escort to medical appointments, telephone security checks, friendly visiting, hospice visiting, grocery shopping, client intervention and assistance -- free

• congregate dining -- fee, subsidies available
• transportation -- fee
• referrals, follow up

Elder Abuse Prevention Program -- Chinese Elder Abuse Helpline 416-502-2321, elder abuse education, supportive counselling

Geriatric Assessment & Intervention Network (GAIN) Community Team -- wrap around supported care and services with individualized comprehensive geriatric assessment

• intensive case management, personalized care plan
• service navigation

Home care services -- home help, homemaking, respite care, palliative care -- fee

Personal Care Program -- for seniors living in the community requiring higher level of care, care coordination, scheduled and unscheduled personal support workers' visit, security check

Transitional Care Respite Stay Program -- short stay transitional care for individuals recuperating from illness/hospitalization and respite (caregiver relief) -- fee

Integrated Dialysis Care Program -- Registered Nurses and Registered Practical Nurses visit home peritoneal dialysis patients at their home

• health maintenance, nutritional counselling

Supportive housing services -- for seniors requiring higher level of care, 24 hour on site services at Alexandra Park Apartments and Tam O'Shanter Towers, emergency response services

Wellness and Social Program -- social, recreational and educational programs for persons 50 years and older, drop-in centre, friendship groups, interest classes, outings

Created by youth, 100% volunteer based, dedicated to providing resources and support for all Canadians affected by bullying. Provides a 24/7 toll free telephone support service. Offers information, help and support to victims, perpetrators, bystanders, parents, school staff and the community.

Presentations on Bullying, mostly virtual.

Registered Charitable, Non-profit organization dedicated to raising awareness about the abuse and neglect of older adults, under the Ontario Strategy to Combat Elder Abuse

Seniors Safety Line - Free confidential 365/24/7 support line for seniors experiencing or at-risk of abuse including physical, mental, sexual, neglect, and financial * partnered with Assaulted Women's Helpline (AWHL)

COVID19 - Remains open * outreach workers provide counselling in person and by phone

Emergency shelter

• free and confidential services to women who are or have experienced abuse
• access to resources and support services
• promote public awareness
• 24-hour crisis line

COVID19 Mental health supports via phone or video; specialized programs for those who have experienced violence, sexual assault and trauma, and men who abuse

----------

Crisis intervention, individual, couple and family counselling, therapeutic groups and psycho-educational workshops

Sexual assault centre
Clinical intervention by regulated health professionals

Enhanced Wellness Program
Stabilization, case management and system navigation, and support to meet basic and other needs before intensive trauma work

Hope On-Site
Serves youth, people who are homeless, sex workers and other at-risk populations

• coping skills
• social inclusion
• harm reduction supplies
• care kits
• healthy sexuality clinic

Sexual violence prevention and resiliency building programs in elementary and secondary schools across Peel Region

Member agency of Support Services Network for Male Survivors in Ontario

One of two shelters in Muskoka for abused women (with or without children). Chrysalis in Huntsville, 1-866-789-8488 or 705-789-8488 is the second location. 10 transitional apartments for women and their children in Huntsville.

Provides:

• Safe, short-term shelter
• 24 hour phone support/ 24 hour staffing
• Child and youth programming
• Outreach support
• Educational support groups for women
• Assistance with navigating the legal system
• Accompaniment and advocacy
• Safety planning
• Risk assessment
• Practical needs assistance

COVID-19 Response
During the COVID-19 Pandemic, staff are working remotely and full services are available. Messages can be left on office numbers and are retrieved daily on business days. New referrals are being accepted. Will assist service users with technology needed to access our programs if this is a barrier. Women, trans and non binary folks who have experienced sexual assault can receive crisis and long term counselling through phone or online support.

A new live chat service is available through mpssas.org

Regular Service
Offers a Sexual Assault Helpline and various sexual assault services including:

• referral and advocacy
• counselling
• court, police, or hospital accompaniment services
• public education and community development

Other programs include:
Sexual Assault Therapy program for individuals 16 years and up, and their families, who have suffered the trauma of sexual assault including crisis intervention. Individual and group therapy. Community education and referrals and consultation with other stakeholders.

Sexual Assault Intervention for Living (SAIL) program provides individual and group therapy to women, trans and non binary survivors of sexual abuse/assault. Model of service is feminist psychotherapy utilizing numerous attachment informed and mindfulness based approaches. This is a four stage group based program.

Survivors begin long term counselling programs through a three workshop series - SAIL 1. They do not have to share their name or information about their selves in the workshop to begin, they will become familiar with the program first. SAIL 1 is run three times yearly.

Also offers Survivor to Survivor - a peer mentoring program. Survivors of sexual assault can be paired with a trained Survivor Mentor who will offer individual support in the community - contact for more information.

Presently has a pilot program for male survivors of sexual assault - call for more information.

Telephone support and information on issues of elder abuse, including physical, mental, emotional and financial abuse

Referral to Family Services of Peel outreach worker as appropriate, with client consent

Police Services are provided by five community police offices located throughout Durham Region

• policing operations are supported by specialized units coordinated through the Regional Support Services Inspector

Special Units

Traffic Management

• investigate motor vehicle accidents involving death or life threatening injury

Tactical Support

• hostage, barricaded persons and high risk incidents * includes Canine, Marine Patrol, Dive Team and Explosive Disposal

Police Services Crime Management Branch

• coordinates the operation of the Major Crime Unit which is responsible to investigate homicides, sexual assaults, robbery and major frauds
• provides crime scene investigation including fingerprinting, photography, blood splatter analysis and evidence collection through the Forensic Identification Unit

Human Trafficking Unit

• investigates and provides education related to human trafficking

Intelligence, Surveillance, and Drug Units

• report to the Superintendent of Crime Management as do the Duty Inspectors

Administration Support Branch

• provision and management of resources which includes Human Resources, Police Learning, Information Services
• Communications 9-1-1 Centre
• Financial
• Facilities and Fleet Management

COVID19 - Nurse-staffed 24 hour telephone line available to assist victims/survivors and service providers with service navigation during the COVID19 pandemic; call 1-855-628-7283 or visit website for details, or to find a local Sexual Assault/Domestic Violence Treatment Centre in Ontario

Provides representation, leadership and support to 36 hospital-based sexual assault and domestic violence treatment centres collaboration in research, education and training activities to establish standardization in service provision

Information on health options and centre locations for victims/survivors of violence

• direct services for victims/survivors provided by member centres
• online training modules for service providers
• resource library

Find a Centre -- online searchable directory of sexual assault/domestic violence centres in Ontario; map available to download

Immediate crisis response, intervention and safety services, on site and by telephone

High Risk Support Services
Case management for high risk victims of domestic violence, stalking and sexual assault, includes in-depth safety planning at client's residence or other location of her/his choice, short and long-term goals assessment, linking/referrals to community and government services, case coordination, advocacy and counselling, and assistance completing Victim Quick Response Program (VQRP+) applications

Enhanced Services
Case management and coordination, advocacy, links to community services, prevention, system navigation for vulnerable clients, online library

• Safety Planning Booklet available online in a variety of languages
• Victim Crisis Assistance Ontario and Victim Quick Response Program(see separate listing)

TEAR (Teens Ending Abusive Relationships), tear@victimservicestoronto.com
Violence prevention through education programs and workshops

• Youth Leadership Program recruitment and training to promote healthy relationships and raise awareness about abusive and harmful relationships
• #TEARtalk weekly Twitter chat run by TEAR Youth Leaders

​
Trauma Dog Program
Certified trauma and handler team provide comfort to young victims of crime and sudden tragedy

• priority to children and youth
• available to clients of Victim Services Toronto

Volunteer Program
Recruits, trains and engages volunteers, opportunities include:

• Victim Crisis Response
• interpreting
• fundraising
• outreach

Volunteer and student placement application available online or email info@victimservicestoronto.com