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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
Christian organization providing information and emotional support for people facing an unplanned pregnancy or pregnancy related concern, all services free and confidential
Services include:
Services include:
- pregnancy tests
- a safe place to explore options (Abortion, Adoption, Parenting)
- ongoing support during pregnancy
- information about community resources
- adoption information & support
- emotional support after abortion
- preparing for baby program (emotional support, prenatal classes & material support- diapers, clothing, etc.)
- parenting program & support (emotional support, parenting classes & material support- diapers, clothing, etc.)
- does NOT provide medical services or make arrangements for abortion services
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Children and Community Services - LEAP Program
Office: 705-735-6901Office: 1-800-263-3199
Visit Website
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Short Description
Learning, Earning and Parenting (LEAP)
- program provides education to help participants work towards grade 12
- employability and parenting support to young parents and their children
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Short Description
COVID-19 Response
Home with a Heart Program is on hold. Nurturing Fathers program is currently running.
Regular Service
Home With A Heart is a step-by-step 12 week confidential program for expectant mothers, young mothers and women to learn and practice homemaking skills including:
Nurturing Fathers is a program for men who actively want to provide guidance, love and support to their children
Living in Colour is a post-abortion recovery program for women who are struggling with a past abortion experience.
The centre offers maternity and infant wear, diapers and baby food. There is no cost to this confidential service.
Home with a Heart Program is on hold. Nurturing Fathers program is currently running.
Regular Service
Home With A Heart is a step-by-step 12 week confidential program for expectant mothers, young mothers and women to learn and practice homemaking skills including:
- cleaning
- organizing
- managing finances
- cooking
- parenting
- and more
Nurturing Fathers is a program for men who actively want to provide guidance, love and support to their children
- 12 week program for two hours weekly
- Mentoring support and life-long skills, improved relationships are some of the goals
Living in Colour is a post-abortion recovery program for women who are struggling with a past abortion experience.
The centre offers maternity and infant wear, diapers and baby food. There is no cost to this confidential service.
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Short Description
COVID19 -- office is closed but telephone counselling available * hampers of baby supplies and dropped off at clients' homes by appointment (see branch record) * all other programs temporarily closed
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- Support and educational services to pregnant and parenting women (under 25)
- individual supportive counselling through in-office and community visits
- childcare support
- parenting and personal development groups
- information and referrals
- emergency support with practical needs (diapers, formula, baby food)
- transportation provided for some programs
- small donation room for mothers in need to access gently used clothing/toys/household items
- food security program and access to food pantry
- support of a qualified teacher to complete high school credits includes the individual support of a Rose of Sharon counsellor, group parenting and personal development programs, and childcare support for children up to age of 18 months of program participants
- age appropriate programs, which include music, crafts, sensory play and outdoor activities for children while mothers attend educational or group services
- Mom and Me programs
- EarlyOn program
- group programs
- focus on parenting topics such as attachment, resiliency and positive parenting
- six to eight week programs, once a week, focus on mother, topics have included healthy relationships and self empowerment
- access to onsite food nutritionist
- access to healthy food choices through food pantry
- cooking classes
- one to one nutritional support
- Participants and their children participate in healthy cooking groups and communal meal
- twice a month covering specialized topics such as early literacy, nutrition, resume writing, cooking, and more
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Short Description
Christian organization providing information and emotional support for people facing an unplanned pregnancy or pregnancy related concern, all services free and confidential
Services include:
Services include:
- pregnancy tests
- a safe place to explore options (Abortion, Adoption, Parenting)
- ongoing support during pregnancy
- information about community resources
- adoption information & support
- emotional support after abortion
- preparing for baby program (emotional support, prenatal classes & material support- diapers, clothing, etc.)
- parenting program & support (emotional support, parenting classes & material support- diapers, clothing, etc.)
- does NOT provide medical services or make arrangements for abortion services
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Short Description
Pregnancy support
- crisis pregnancy support
- pregnancy tests
- resources for pregnancy and childbirth
- prenatal classes
- perinatal loss support
- adoption support
- diapers, gently used maternity clothes, baby clothes and gear
- free prenatal vitamins (Food 4 Thought), $15.00 worth of healthy food per week (Food 4 Thought)
- transportation support and accompaniment to appointments
- home and community visits
- weekly parenting support program
- community kitchen
- parenting sessions and resources
- mentoring, support groups
- donations closet, children's clothing and gear
- fall retreat
- connection and networking opportunities
- nutrition and parenting support
- high school credit completion, upgrades
- child care
- transportation support and accompaniment
- home and community visits
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Short Description
As of November 6 office is temporarily closed to in-person services due to renovations. In-person services have been moved to Lawrence Square Office. Phone and online services still available.
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
Child and Family Support - benefits include newborn child allowance, child care start-up costs
Housing Stabilization Fund -- help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder --personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
Child and Family Support - benefits include newborn child allowance, child care start-up costs
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Housing Stabilization Fund -- help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder --personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
Child and Family Support - benefits include newborn child allowance, child care start-up costs
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm --automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
Child and Family Support - benefits include newborn child allowance, child care start-up costs
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm --automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Short Description
Counselling and family support services, including child and adolescent therapy, anger management, court diversion services, youth day camp, outreach to street youth, and professional consultation and support program for community agencies
Family Support Program
Assessment and treatment planning, crisis intervention, and individual therapy for children, youth and adults
Child and Adolescent Therapy Program
Individual and family therapy, and parent consultation, for children and youth 3-16 years who are coping with anxiety, ADHD, grief and loss, poor self-esteem, bullying, abuse and trauma, and adjustment challenges to significant changes such as moving, new school, adoption or foster care, or birth of a sibling
Anger Management Clinic
11-week individual or group course on personal control for children, youth and adults
Get Off The Streets (GOTS)
7-week summer day camp program for youth 13-19 years in designated high risk areas, includes leadership, mentoring, life and social skills, includes sports, outings and cultural events, and volunteer hours opportunity for high school students
JumpAhead After School Program
For students 12-18 years, includes development of social and academic skills, and therapeutic support to transition from elementary to high school and navigate social situations
Family Support Program
Assessment and treatment planning, crisis intervention, and individual therapy for children, youth and adults
- child management sessions
- strategies for enriching school performance
- aftercare follow-up for youth discharged from residential treatment or foster care
- parenting courses for teen mothers and families with young children or teens
Child and Adolescent Therapy Program
Individual and family therapy, and parent consultation, for children and youth 3-16 years who are coping with anxiety, ADHD, grief and loss, poor self-esteem, bullying, abuse and trauma, and adjustment challenges to significant changes such as moving, new school, adoption or foster care, or birth of a sibling
- play therapy
- cognitive-behavioural therapy (CBT)
- trauma-focused cognitive-behavioural therapy (TF-CBT)
Anger Management Clinic
11-week individual or group course on personal control for children, youth and adults
Get Off The Streets (GOTS)
7-week summer day camp program for youth 13-19 years in designated high risk areas, includes leadership, mentoring, life and social skills, includes sports, outings and cultural events, and volunteer hours opportunity for high school students
JumpAhead After School Program
For students 12-18 years, includes development of social and academic skills, and therapeutic support to transition from elementary to high school and navigate social situations
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Short Description
Humewood House Association and Massey Centre have merged, contact Massey Centre for program information at 416-425-6348, or visit www.massey.ca
COVID19 Resident services ongoing, call for information; food bank by appointment
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Family resource centre
Includes food bank and donations room, children's play area, parent and child programs, life skills, access to Internet and telephone, assistance with school, employment and child care, healthy cooking workshops, social and recreation activities
Food Bank
Transitional and Supportive Housing
Apartments for young parents 16-19 years (27 units) with maximum stay 4 years, and rent geared to income
COVID19 Resident services ongoing, call for information; food bank by appointment
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Family resource centre
Includes food bank and donations room, children's play area, parent and child programs, life skills, access to Internet and telephone, assistance with school, employment and child care, healthy cooking workshops, social and recreation activities
Food Bank
- groceries
- clothing for infants, toddlers, and parents
- household items
Transitional and Supportive Housing
Apartments for young parents 16-19 years (27 units) with maximum stay 4 years, and rent geared to income
- support services
- in partnership with Toronto Community Housing Corporation (see separate entry)
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 -- information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm --automated information, payment details, file status
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 -- information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm --automated information, payment details, file status
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
Child and Family Support - benefits include newborn child allowance, child care start-up costs
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder --personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
Child and Family Support - benefits include newborn child allowance, child care start-up costs
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder --personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Short Description
Meeting space for rent to charities and non-profits, community kitchen
Programs are offered by many agencies such as these (some will have separate listings with more information):
Regeneration Outreach - breakfast seven days a week
Vita Centre - Parenting programs -- support meetings
Grace Noon AA Meetings, Brampton Bad Boys AA, Living In Recovery (Narcotics Anonymous), Steps To Grace (Cocaine Anonymous)
Programs are offered by many agencies such as these (some will have separate listings with more information):
Regeneration Outreach - breakfast seven days a week
Vita Centre - Parenting programs -- support meetings
Grace Noon AA Meetings, Brampton Bad Boys AA, Living In Recovery (Narcotics Anonymous), Steps To Grace (Cocaine Anonymous)
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Short Description
COVID19 - Telephone and email support for new and current clients available * in-person service by appointment only * Young Parent Hub programs suspended * call for crisis assistance, or to speak with intake worker
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Children's mental health centre accredited with Children's Mental Health Ontario (see separate entry) * comprehensive range of specialized care and treatment programs for young parents, their children, partners and families * parenting support groups * outreach and support, advocacy and consultation * specialized and licensed child care and support for infants, toddlers and preschoolers (see separate entry)
Community Care and Treatment Team -- assists young parents up to 21 years, and their families, with mental health attachment and trauma care * parent-infant interaction assessment * individual and group parenting support * outreach services in partnership with other community organizations
Community Counselling -- individual, group and family counselling for pregnant youth, young parents and families * advocacy with housing, social assistance and returning to school * counsellors available for support in community settings such as schools * professional consultation available
Residential Care and Treatment -- licensed prenatal and postnatal care and treatment for mothers 12-20 years who seek comprehensive parenting support
School Program -- fully accredited secondary education and treatment program for pregnant or parenting youth 20 years and under
Young Parent Hub -- call to speak with intake worker regarding availability during COVID19 pandemic
Youth Outreach Services -- outreach to any youth in Dorset Park, and their families * in cooperation with other community agencies
Services provided by other agencies -- Toronto Public Health, Jean Tweed Centre, Scarborough Hospital, Toronto District School Board, Toronto Catholic District School Board (see separate entries)
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Children's mental health centre accredited with Children's Mental Health Ontario (see separate entry) * comprehensive range of specialized care and treatment programs for young parents, their children, partners and families * parenting support groups * outreach and support, advocacy and consultation * specialized and licensed child care and support for infants, toddlers and preschoolers (see separate entry)
Community Care and Treatment Team -- assists young parents up to 21 years, and their families, with mental health attachment and trauma care * parent-infant interaction assessment * individual and group parenting support * outreach services in partnership with other community organizations
Community Counselling -- individual, group and family counselling for pregnant youth, young parents and families * advocacy with housing, social assistance and returning to school * counsellors available for support in community settings such as schools * professional consultation available
Residential Care and Treatment -- licensed prenatal and postnatal care and treatment for mothers 12-20 years who seek comprehensive parenting support
School Program -- fully accredited secondary education and treatment program for pregnant or parenting youth 20 years and under
Young Parent Hub -- call to speak with intake worker regarding availability during COVID19 pandemic
Youth Outreach Services -- outreach to any youth in Dorset Park, and their families * in cooperation with other community agencies
Services provided by other agencies -- Toronto Public Health, Jean Tweed Centre, Scarborough Hospital, Toronto District School Board, Toronto Catholic District School Board (see separate entries)
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Short Description
Sexual health services for youth * services include:
- birth control options
- birth control and prescriptions at reduced rates
- emergency contraception (Plan B)
- pregnancy options counseling
- STI treatment and testing
- HIV testing
- free condoms and lube
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Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
Child and Family Support - benefits include newborn child allowance, child care start-up costs
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
Child and Family Support - benefits include newborn child allowance, child care start-up costs
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Counselling and case management, support groups and one-to-one mentoring, including programs for young parents 14-25 years
Light Patrol, lightpatrol.ca
Outreach programs including Curb Light Homeless Youth Outreach, Health Light Street Health Unit, Light House for street involved or homeless young women, and youth transitional support
Rahab Ministry, RahabMinistry.ca
For women in the sex trade, and victims of human trafficking, includes WrapAround care, volunteer opportunities, speakers
- leadership training and workshops
- employment readiness, job-skills training, employment placement and entrepreneurship
- neighbourhood, school and street outreach
- recreation for children and youth
- programs held at various locations
- volunteer opportunities
- Christian perspective, non-denominational
Light Patrol, lightpatrol.ca
Outreach programs including Curb Light Homeless Youth Outreach, Health Light Street Health Unit, Light House for street involved or homeless young women, and youth transitional support
Rahab Ministry, RahabMinistry.ca
For women in the sex trade, and victims of human trafficking, includes WrapAround care, volunteer opportunities, speakers
- crisis management
- individual and family counselling
- support groups
- immigration information and referrals
- ESL tutoring
- outreach and support
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Short Description
As of October 16 office is temporarily closed to in-person services due to renovations. In-person services have been moved to Scarborough Village Office. Phone and online services still available.
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
Child and Family Support - benefits include newborn child allowance, child care start-up costs
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
Child and Family Support - benefits include newborn child allowance, child care start-up costs
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Short Description
Provide girls with knowledge, skills and confidence to become healthy, educated and independent adults
- curriculum developed specifically to meet the needs of girls
- programs are delivered by professionally trained facilitators, with measurable objectives and outcomes
- programs delivered through weekly workshops, summer camps, PA Day programs, March Break camps, after-school drop-in programs and in-school classes
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As of November 8 office is temporarily closed to in-person services due to renovations. In-person services have been moved to Dufferin Office. Phone and online services still available
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
Child and Family Support - benefits include newborn child allowance, child care start-up costs
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
Child and Family Support - benefits include newborn child allowance, child care start-up costs
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Parenting support groups throughout the region for families
Breastfeeding Groups
Breastfeeding Groups
- weekly drop in groups, mother to mother breastfeeding support, with public health nurse(s) available
- free prenatal classes for young expectant parents under 23 years of age
- peer support group intended for pregnant women who are experiencing a mood disorder and new mothers who are having difficulty with postpartum adjustment and are experiencing symptoms of PMD
- group is facilitated by a Public Health Nurse
- health
- parenting issues
- information on community resources
- family health
- pregnancy, prenatal care
- breastfeeding support
- infant and child development
- parenting questions
- may be offered to families needing support as part of the Healthy Babies Healthy Children Program
- call the Durham Health Connection Line for details
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Income and Employment Support Division (Ontario Works), Whitby
1-877-678-6333 Office: 905-666-6239
Visit Website
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Short Description
Assistance for those that are in financial need
Financial Assistance
Mandatory and Discretionary Benefits
Additional services:
Interactive Voice Response (IVR) 1-800-808-2268
Satellite Locations for Existing Clients
Ajax Office
140 Commercial Ave,
Ajax, ON L1S 2H5
Phone 905-428-7400
Oshawa Office
C1A-200 John St,
Oshawa, ON L1J 2B4
Phone 905-436-6747
Oshawa Office (Employment Counselling)
200 John Street West, Upper Level
Oshawa, ON L1J 2B4
Phone 905-432-2929
Uxbridge Office
2 Campbell Drive, Suite 305
Uxbridge, ON L9P 1H6
Phone: 905-852-4566
Financial Assistance
- monthly allowance based on family size, housing costs and income
- monthly drug benefit card
- income tax clinic
Mandatory and Discretionary Benefits
- may include dentures, emergency dental services
- eyeglasses
- special diet allowance
- health care supplies
- medical transportation funds
- prosthetic devices
- funerals and burials
- programs may vary by City or Municipality
- volunteer placements
- job search programs based on individual's skills, experience and circumstances
- employment placement, job matching service
- job skills training - development of skills for specific jobs
- on-the-job training
- supports to self-employment, referrals to self-employment programs
- basic education, basic adult upgrading
- high school upgrading
- English as a Second Language (ESL) classes
- literacy and basic skills
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
- walk-in job search centre
- access to computers, Internet, fax, photocopier, telephone
- resource materials
- job banks
- labour market information
- assistance with resumes
- referrals to job counselling and training
- covers costs related to starting a job or work placement
- families with children -- newborn child allowance, child care start-up costs, basic dental care for children
- help young parents finish high school, improve parenting skills, locate and maintain employment
Additional services:
Interactive Voice Response (IVR) 1-800-808-2268
- available Mon-Fri 8 am-9 pm and Sat, Sun noon-5 pm
- automated information and payment details, payment history, file status
- information and announcements about Ontario Works
- service not available to TTY users
- to report allegations of fraudulent collection of Ontario Works and Ontario Disability Support Program assistance
Satellite Locations for Existing Clients
Ajax Office
140 Commercial Ave,
Ajax, ON L1S 2H5
Phone 905-428-7400
Oshawa Office
C1A-200 John St,
Oshawa, ON L1J 2B4
Phone 905-436-6747
Oshawa Office (Employment Counselling)
200 John Street West, Upper Level
Oshawa, ON L1J 2B4
Phone 905-432-2929
Uxbridge Office
2 Campbell Drive, Suite 305
Uxbridge, ON L9P 1H6
Phone: 905-852-4566
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