Searching for Income Programs For Older Adults

COVID-19 Update Service Canada Centres are open

• for online service go to Canada.ca/service-canada-home
• for assistance accessing services, complete an online request at Service Request
• for people who do not have internet access call 1-877-355-2657 Mon-Fri 8:30 am-4 pm
• for assistance in person, make a request for an appointment by filling out the service request form at Service Request
• clients should not book an in-person visit if they:
  • Have symptoms of fever, cough or difficulty breathing
  • Have had contact with a confirmed case of COVID-19 in the past 14 days
  • Have been instructed by local public health authorities to self-isolate due to travel or contact history

Regular Service
OAS pension is a monthly payment available to seniors aged 65 and older who meet the Canadian legal status and residence requirements

• Funded out of the general tax revenues of the Government of Canada

Monthly payment to people who have contributed to the Canada Pension Plan and who are at least 60 years of age

• amount of benefits is based on the contributor's earnings and contributions to the Plan
• pension is fully indexed each January to reflect increases in the cost of living
• apply for and receive a full CPP retirement pension at age 65 or receive it as early as age 60 with a reduction, or as late as age 70 with an increase
• when a legal or common law marriage breaks down, either spouse can apply to split the pension credits earned by them during the period that they cohabited

Service

• for online service go to Canada.ca/service-canada-home
• for assistance accessing services, complete an online request at Service Request
• for people who do not have internet access call 1-877-355-2657 Mon-Fri 8:30 am-4 pm
• for assistance in person, make a request for an appointment by filling out the service request form at Service Request
• clients should not book an in-person visit if they:
  • Have symptoms of fever, cough or difficulty breathing
  • Have had contact with a confirmed case of COVID-19 in the past 14 days
  • Have been instructed by local public health authorities to self-isolate due to travel or contact history

Monthly pension paid to the person who, at the time of death, is the legal spouse or common-law partner of the deceased contributor

Service

• for online service go to Canada.ca/service-canada-home
• for assistance accessing services, complete an online request at Service Request
• for people who do not have internet access call 1-877-355-2657 Mon-Fri 8:30 am-4 pm
• for assistance in person, make a request for an appointment by filling out the service request form at Service Request
• clients should not book an in-person visit if they:
  • Have symptoms of fever, cough or difficulty breathing
  • Have had contact with a confirmed case of COVID-19 in the past 14 days
  • Have been instructed by local public health authorities to self-isolate due to travel or contact history

COVID-19 Update
Service Canada Centres are open to the public

• for online service go to Canada.ca/service-canada-home
• for assistance accessing services, complete an online request at Service Request
• for people who do not have internet access call 1-877-355-2657 Mon-Fri 8:30 am-4 pm
• for assistance in person, make a request for an appointment by filling out the service request form at Service Request
• clients should not book an in-person visit if they:
  • Have symptoms of fever, cough or difficulty breathing
  • Have had contact with a confirmed case of COVID-19 in the past 14 days
  • Have been instructed by local public health authorities to self-isolate due to travel or contact history

Regular Service
Program of Employment and Social Development Canada, delivered by Service Canada

• Monthly benefit for dependent children of a deceased contributor

COVID-19 Update
Service Canada Centres are open to the public

• for online service go to Canada.ca/service-canada-home
• for assistance accessing services, complete an online request at Service Request
• for people who do not have internet access call 1-877-355-2657 Mon-Fri 8:30 am-4 pm
• for assistance in person, make a request for an appointment by filling out the service request form at Service Request
• clients should not book an in-person visit if they:
  • Have symptoms of fever, cough or difficulty breathing
  • Have had contact with a confirmed case of COVID-19 in the past 14 days
  • Have been instructed by local public health authorities to self-isolate due to travel or contact history

Regular Service
One-time, lump-sum payment to the estate on behalf of a deceased Canada Pension Plan contributor

• amount of death benefit for all eligible contributors is a flat rate of $2,500

COVID-19 Update
Service Canada Centres are open

• for online service go to Canada.ca/service-canada-home
• for assistance accessing services, complete an online request at Service Request
• for people who do not have internet access call 1-877-355-2657 Mon-Fri 8:30 am-4 pm
• for assistance in person, make a request for an appointment by filling out the service request form at Service Request
• clients should not book an in-person visit if they:
  • Have symptoms of fever, cough or difficulty breathing
  • Have had contact with a confirmed case of COVID-19 in the past 14 days
  • Have been instructed by local public health authorities to self-isolate due to travel or contact history

Regular Service
Disability benefits

• for people who have made enough contributions to the CPP and who are disabled and cannot work at any job on a regular basis
• benefits may also be available to their dependent children

COVID-19 Update Service Canada Centres are open to the public

• for online service go to Canada.ca/service-canada-home
• for assistance accessing services, complete an online request at Service Request
• for people who do not have internet access call 1-877-355-2657 Mon-Fri 8:30 am-4 pm
• for assistance in person, make a request for an appointment by filling out the service request form at Service Request
• clients should not book an in-person visit if they:
  • Have symptoms of fever, cough or difficulty breathing
  • Have had contact with a confirmed case of COVID-19 in the past 14 days
  • Have been instructed by local public health authorities to self-isolate due to travel or contact history

Regular Service
Monthly non-taxable benefit to Old Age Security (OAS) pension recipients who have a low income and are living in Canada

Monthly allowance available to spouses or common-law partners of Guaranteed Income Supplement recipients
Service

• for online service go to Canada.ca/service-canada-home
• for assistance accessing services, complete an online request at Service Request
• for people who do not have internet access call 1-877-355-2657 Mon-Fri 8:30 am-4 pm
• for assistance in person, make a request for an appointment by filling out the service request form at Service Request
• clients should not book an in-person visit if they:
  • Have symptoms of fever, cough or difficulty breathing
  • Have had contact with a confirmed case of COVID-19 in the past 14 days
  • Have been instructed by local public health authorities to self-isolate due to travel or contact history

Benefit available to people

• who have a low income
• who are living in Canada
• spouse or common-law partner is deceased
• allowance continues until the recipient turns 65, remarries, or begins a new common-law marital relationship

Service

• for online service go to Canada.ca/service-canada-home
• for assistance accessing services, complete an online request at Service Request
• for people who do not have internet access call 1-877-355-2657 Mon-Fri 8:30 am-4 pm
• for assistance in person, make a request for an appointment by filling out the service request form at Service Request
• clients should not book an in-person visit if they:
  • Have symptoms of fever, cough or difficulty breathing
  • Have had contact with a confirmed case of COVID-19 in the past 14 days
  • Have been instructed by local public health authorities to self-isolate due to travel or contact history

COVID-19 (10 November 2021) - All in person Service Canada Centres are closed to the public until further notice

• clients can apply for critical services online
• personal service support for EI and pension applications are available through e-service online and on mobile phones

Available public phone and one-stop service delivery for a wide range of federal programs and services with internet access

Labour market information

Assistance locating and applying for:

• Employment Insurance
• Social Insurance Numbers
• Canada Pension Plan
• Old Age Security, passports
• Apprenticeship Incentive Grant
• Canada Education Savings Grant
• Pleasure Craft Licences and others

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and assistance applying for Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others
• passport receiving agent

For details on all federal and provincial benefits see Canada Benefits directory

Constituency Office able to assist with;

• applications for passports
• Federal Government Program Assistance (CPP, EI, Citizenship and Immigration and other programs)
• Certificates and Mementos for Milestone Events
• attendance at special occasions or school functions
• postal service complaints
• Commissioner of Oath for federal government documents (please call in advance) Certify True Copies for the purposes of applications to government services (originals must be brought to the office)

COVID-19 - Do not come to a Service Canada Centre if you:
•Have any COVID-19 related symptoms such as fever, cough or difficulty breathing
•Have had contact with a confirmed case of COVID-19 in the past 14 days
•Are required to self-isolate or quarantine by public health authorities

One-stop service delivery for a wide range of federal programs and services. Internet access and assistance locating and applying for government programs including Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security and passports (see separate entries for program details), as well as Apprenticeship Incentive Grant, Canada Education Savings Grant and others

Student/youth employment services available May-August through Service Canada Centres for Youth -- see separate entry

It is highly recommended that you not visit Service Canada Centres unless absolutely necessary.
Can provide help with the following programs by using eServiceCanada:

• Employment Insurance (EI)
• Canada Pension Plan (CPP), Old Age Security (OAS), Guaranteed Income Supplement (GIS) benefits
• Social Insurance Numbers (SIN)
• Veterans Affairs Canada Services

They will call you back within two business days.
You can complete the following tasks at a Service Canada Centre:

• submit supporting documents
• accept Proof of Identity documents
• authenticate appointed representatives and third parties
• telephone interpretation services
• obtain a temporary access code

Protecting your information
You now need to show valid ID and answer verification questions at Service Canada Centres to access your file.
To be accepted, your valid ID needs to show your legal name, photo, signature and/or date of birth.
Examples of accepted ID include:

• One of the following:
  • a passport (Canadian or foreign) or permanent resident card
  • a Certificate of Indian Status issued by the Government of Canada
  • a provincial or territorial ID card or drivers license
• or two of the following:
  • a birth certificate (provincial or territorial)
  • a certificate of Canadian citizenship
  • a certificate of registration of birth abroad
  • any other government-issued ID

No ID is required to ask about programs or services.

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and referral on Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others

For details on all federal and provincial benefits see Canada Benefits directory

One-stop service delivery for a wide range of federal programs and services.

Service Request Form
Request a phone call about one or more of the following programs:

• Employment Insurance
• Canada Pension Plan/Old Age Security/Guaranteed Income Supplement
• Social Insurance Number
• Veterans Affairs Canada Services
• Ukraine immigration measures: Financial assistance

Appointment Booking
Book an appointment at a Service Canada Centre for one of the following services:

• Biometrics Collections
• Passport Services

Apply for a Social Insurance Number Online

Student/youth employment services available May-August through Service Canada Centres for Youth -- see separate entry

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and assistance applying for Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others
• passport receiving agent

For details on all federal and provincial benefits see Canada Benefits directory

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and assistance applying for Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others
• passport receiving agent

For details on all federal and provincial benefits see Canada Benefits directory

Assists with applications for Italian and other European pensions, and Canadian pensions and benefits

• information and assistance with government and consular services
• assistance with information related to passports, applications for local city and provincial services

Assists with applications for Canadian and other pensions and benefits

• information on passports, permanent resident cards, income taxes, legal issues, Italian properties, power of attorney and succession

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and assistance applying for Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others
• passport receiving agent

For details on all federal and provincial benefits see Canada Benefits directory

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and assistance applying for Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others
• passport receiving agent

For details on all federal and provincial benefits see Canada Benefits directory

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and assistance applying for Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others
• passport receiving agent

For details on all federal and provincial benefits see Canada Benefits directory

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and referral on Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others
• passport receiving office

For details on all federal and provincial benefits see Canada Benefits directory

COVID-19 Response
Do not visit Canada Service Centre unless absolutely necessary.
​Assistance with Canada Pension Plan (CPP), Old Age Security (OAS), Guaranteed Income Supplement (GIS) benefits, Social Insurance Numbers (SIN), immediate request for a Passport Service, Veterans Affairs Canada Services available online or leave a voice message and someone will return call within 2 business days.

Regular Service
One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and referral on Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, passports (see separate entries for program details), Apprenticeship Incentive Grant, Canada Education Savings Grant and others.

For details on all federal and provincial benefits see Canada Benefits directory - www.canadabenefits.gc.ca.