Searching for Interpretation / Translation

Accredited and certified by the Canada Translation Bureau, Public Works, Immigration and Refugee Board, and other agencies of the Government of Canada in a variety of specialties including:

• certified Spanish translations, interpretation, and transcriptions
• remote telephone interpreting
• simultaneous and consecutive interpreting in conference or court
• translation of technical web sites, magazines, books and catalogues
• translation of documents required for immigration to Canada such as, driver's license, birth certificates, criminal reference checks, marriage certificates etc.
• FOR TRANSLATION SERVICES leave a detailed message of the services needed, including attached copies of the files requiring certified/regular translations
• FOR INTERPRETING SERVICES leave a detailed description of service required, dates, time and place, conditions required, the subject and related information of the interpreting

Member of the Simcoe County Local Immigration Partnership Council (SCLIP); a community partnership focused on the development of settlement strategies for newcomers while promoting positive relationships, opportunity, and use of local resources effectively

Author, Translator and Tutor

• technical and general translation (French to English, English to French), tutoring for Grades 1-8 (French and English), speech writing and event coordination
• online tutoring available in French and English, all subjects
• meditation and beginner yoga also available

Professional American Sign Language-English Interpreters and real-time Note-takers provide deaf and hard of hearing people, and those using spoken English in our community, with mutual access to clear communication with one another. Services may be provided in a variety of settings (medical, business, workplace, educational, etc.) and may be offered in-person/on-site or remotely.

Provide support and equal access to information, education, resources and services from within the community promoting healthy independent living. Services can be provided in person, virtually or a combination of both.

Personalized support may include:

• LITERACY support, including filling out forms and applications
• Short-term COUNSELLING, crisis intervention and referrals
• COORDINATION of complex services
• Providing an ACCESSIBLE LINK to local community resources
• ADVOCACY for individuals and accessibility education to community
• Specialized PROGRAMMING FOR CHILDREN with hearing loss of all ages, and their families living in Simcoe County and Muskoka
• Inclusive in-person and online groups, educational WORKSHOPS and events
• COMMUNICATION strategies for individuals with hearing loss and the community at large
• RESOURCES and information relating to hearing loss implications, technical devices, language and culture
• Specialized support and wellness visits to SENIORS (virtual and in-person visits)

Community Support Services staff are fluent in American Sign Language, English and French, and work alongside individuals who identify as culturally deaf, oral deaf, deafened and hard-of-hearing, as well as those using an alternative to spoken communication, in their preferred language or mode of communication (speech reading, sign supported speech, text, AAC).

Provides services to increase the independence of people who are culturally deaf, oral deaf, deafened

CHS Interpreting & Translation Services (OIS)

• professional sign-language interpreters
• set fee - organizations and businesses are responsible for the cost of making their services accessible no matter who requests the interpretation service
• advance booking preferred
• for after hours emergency interpreter services for health and mental health emergencies, contact:
  • CHS Interpreting & Translation Services, After Hours Emergency Interpreter Service at 1-866-256-5142 or TTY: 1-866-831-4657 or
  • email urgent@chs.ca or awareham@chs.ca

Communication Devices Program

• carries a wide variety of devices to assist individuals who are deaf, deafened and hard of hearing including TTYs (text telephones), visual smoke detectors, baby monitors, signaling devices and alarm clocks
• registered ADP vendor for Teletypewriter for the Deaf

Multilingual communication services (written, verbal and digital) for over 100 languages including services such as traditional interpretation and translation services, interactive digital tools (DVD/web instructional videos with fillable forms) and a Multilingual Contact Centre that helps organizations talk directly to their customers or convey messages for them

Services and supports for individuals who are Deaf and hard of hearing

• general support counselling
• mental health/wellness counselling
• sign language interpreting
• hearing care counselling program for 55+
• hearing healthcare/audiology services
• communication devices program
• video conferencing services
• employment services for job seekers
• sign language classes for individuals and businesses

Emergency Interpreter Service, 24 hours, 1-866-518-0000, TTY 1-877-215-9530, urgent@chs.ca, SMS or text 416-712-6637

Deaf-Blind Intervening Services 1-866-518-0000, TTY 1-877-215-9530, Allan Wareham awareham@chs.ca

COVID19 -- office open with reduced schedule Tue-Thu 10 am-3 pm; phone, and online support and referrals available - call or email organization


Support, education and awareness, HIV supportive case management, pre/post-test counselling, treatment/medication support, interpretation and transportation support, food and nutritional support, practical/emergency assistance, harm reduction supplies and information

Rainbow Space
2SLGBTQ+ peer support, volunteer and leadership development, and peer learning and wellness promotion

• health and social services information and resources
• sexual health education and supplies
• lending library
• social and recreational activities

Social services

• settlement services including form filling
• interpretation by volunteers
• resume editing
• support and counselling for abused women
• information and referral
• cultural events

Programs generally take place at Toronto Public Library, Northern District Branch, 40 Orchard View Blvd

Helping newcomers build a strong and vibrant community through settlement services

• one-on-one settlement services with an assigned settlement worker
• group programs: information and orientation to life in Canada, mental health and well-being, informal language learning for children and adults
• translation and interpretation; notary public services
• refugee sponsorship

JumpStart -- vocational counseling; connecting skilled or internationally trained professional newcomers to employment with job placements, mentorship opportunities, volunteering and networking connections in their preferred fields

Community Connections -- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks

COVID19 -- contact location for COVID-related service updates


Enhanced Language Training for Internationally Trained Professionals

• individual counselling and action plan development
• volunteer placement, mentoring, networking, resume and interview preparation

LINC (Language Instruction for Newcomers to Canada) upon assessment by Achēv [York Region] -- see separate entry

• language skills training in English for work or studies, Canadian culture, settlement and employment information

Attendees may qualify for bus fare, or childminding during class

English as a Second Language (ESL): provided at various levels

Settlement Services

• orientation, assistance with documentation, interpretation and translation
• information and referral -- employment, housing, health, legal
• crisis intervention and supportive counselling
• citizenship preparation

Women's Employment and Life Skills (WELS): employment and life skills program for immigrant women

COVID19 -- contact location for COVID service updates


Enhanced Language Training for Internationally Trained Professionals -- sector specific language training and career orientation in finance and accounting

• individual counselling and action plan development
• volunteer placement, mentoring, networking, resume and interview preparation

LINC (Language Instruction for Newcomers to Canada) upon assessment by Achēv [York Region] -- see separate entry

• language skills training in English for work or studies, Canadian culture, settlement and employment information

Attendees may qualify for bus fare, or childminding during class

Settlement Services

• orientation, assistance with documentation, interpretation and translation
• information and referral -- employment, housing, health, legal
• crisis intervention and supportive counselling

Language Instruction for Newcomers to Canada (LINC)

• English classes upon assessment by Achēv -- see separate entry
• childminding may be available for attendees with children
• weekend classes

Settlement Services

• assistance filling out government forms, translation and interpretation of documents, documentation for supportive housing applications
• counselling, information and employment services including orientation to Canada, citizenship information and workshops, job search workshops and help with resumes, cover letters and referrals for mentoring

EarlyON Child and Family Centre -- see separate listing

COVID19 -- all locations now open to the public, and services are now available in-person, via telephone, email and other online tools


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Assists newcomers to adapt to life in Canada

Settlement Services

• orientation and cultural transition counselling services
• information and referral
• translation and interpretation
  • on education, immigration, housing, transportation, children's benefit, taxation, employment, health care system, citizenship, senior's benefits, recreation

Language and Skills Training

• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry, childminding for eligible attendees, full-time, part-time and evening classes

Community Services

• programs for youth, seniors, and women
• EarlyON parenting program
• recreation activities, workshops and seminars, volunteer training program, and heritage program for children
• seasonal income tax clinic

COVID19 In-person and virtual services available; phone and virtual counselling to frontline health workers and their families, and others members of the public, in Ontario; also assists permanent residents, convention refugees, student visa and work permit holders with Employment Insurance (EI)and Canada Emergency Resource Benefit (CERB) applications

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Linguistically and culturally sensitive counselling and settlement services for individuals and families

Counselling and Psychotherapy
Individual, group, couple, marital and family counselling and mental health psychotherapy, for issues such as elder abuse, family violence, wife assault, male batterers, incest, sexual assault, offenders, bereavement, problem gambling, substance abuse; crisis intervention; referrals to community partners as necessary

• consultation for human service providers
• satellite offices (limited hours, by appointment only) in Toronto (602 Queen St W), Markham (5665 14th Ave), Mississauga (720 Burnhamthorpe Rd W, Unit 2), and Unionville (600 Village Pkwy)

Family programs, including parenting and family life education, and youth counselling and leadership development

Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict

• victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
• group counselling in Cantonese, Mandarin and Vietnamese

Settlement Program
Orientation, needs and eligibility assessments, interpretation and translation; information and referral topics include immigration, issues of concern to refugees and foreign domestic workers, citizenship, social assistance benefits, legal aid, housing, child care, English classes, and education and employment training

• computer access
• job search and employment counselling
• assistance in accessing services

Housing and Transitional Support Program
Counselling, information and referrals, crisis intervention and case management for women who have experienced violence, and their children

• community services information on issues such as housing, legal, financial, health care, immigration, children's services
• settlement support including assistance setting up safety plan, ongoing counselling and support

COVID19 -- all locations now open to the public, and services are now available in-person, via telephone, email and other online tools

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Assists newcomers to adapt to life in Canada

Settlement Services

• orientation and cultural transition counselling services
• information and referral
• translation and interpretation
  • on education, immigration, housing, transportation, children's benefit, taxation, employment, health care system, citizenship, senior's benefits, recreation

Language and Skills Training

• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry, part-time and evening classes

COVID19 Contact for information on in-person services; some service by telephone and Zoom

Culturally appropriate mental health, addiction, violence prevention, settlement, geriatric, youth and family services, and community and leadership development in South Asian communities, including volunteer opportunities and student placements

Seniors and High Risk Seniors Services
Supportive services to assist in aging at home

• health promotion (diabetes education, tobacco prevention, healthy eating, cancer)
• domestic violence support and assistance
• women's and men's group programs
• group programs for youth and children
• parenting programs
• food bank services for abused women
• translation services
• resource development
• diversity training

Sahara Mental Health Program
Culturally and linguistically appropriate support for clients 16 years or over dealing with mental health challenges

• short term and long term case management
• early psychosis intervention for youth and adults 14-35 years
• supportive counselling to clients and family members
• concurrent disorder support group
• mobile community support group

Sahara Addiction Program
Culturally appropriate service to individuals and family members struggling with substance abuse

• case management
• addictions day program
• groups for men and women
• relapse prevention group
• coping skills for family members
• peer support program
• Sahara Opioid Addiction Program, including case management and prevention support group (collaboration with Home and Community Care Support Services Central West)

Settlement Services
Newcomer integration assistance, including information and referral, and information on training and skills development

• orientation sessions including Canadian laws and norms
• assistance in filling out government forms
• attestation of documents
• translation/interpretation services
• supportive counselling

Sahara Geriatric Program
Community support for seniors 55 years and older, including case management, referrals, crisis management, caregiver support and counselling

• Integrated Seniors Team (IST) Program in partnership with Peel Senior Link and Supportive Housing in Peel
• Behavioural Supports Ontario (BSO) Day Program for caregivers of adults with cognitive impairments such as dementia
• education, assessments and capacity development in partnership with other community agencies
• Senior Caregivers Support Day Program, including separate and combined groups for women and men

Better Families Program
Support, groups, mentoring, and referrals for youth 13-24 years and their parents in addressing issues related to healthy interactions between families and communities

Community Development and Social Enterprise
Leadership and community development, and civic engagement for youth and adults in South Asian communities in Malton

Settlement services

• reception and arrival orientation
• assistance with housing and banking, and other needs
• referral to government and community services
• form filling help with government applications such as SIN, health card, child benefits, childcare subsidy, subsidized housing, and Ontario Works
• help to restore lost or stolen documents
• translation and interpretation
• information and referral to employment services
• seasonal income tax clinic

Centre offers settlement, employment, supportive counselling and other services to newcomers, youth, families, women, and seniors. Services are delivered both in-person and virtually.

Settlement Services

• information and newcomer' orientation; group information sessions on settlement
• referrals to access other programs and services
• interpretation
• support with applications to government programs and services
• settlement counselling; family reunification support
• English conversation classes
• computer skills training; life skills seminars

Employment/Career Services

• employment counseling
• career exploration, goal setting and planning
• job search assistance and workshops e.g LinkedIn workshops
• networking with employers
• resume and cover letter preparation, mock interviews
• labour market information and exploration
• referral to other employment-related information and programs

Youth and Family Support

• leadership training and workshops, education and information sessions on topics relevant to youth
• summer activities and festive seasonal celebrations
• financial literacy training, financial planning support for post-secondary education
• career planning, academic support
• life coaching, supportive counselling
• information sessions on topics that impact family wellbeing

Community Support for Women

• leadership training and workshops, skills development
• supportive counselling
• support for women in abusive relationships

Community Support for Seniors

• social, recreation and wellness programs
• information and support in applying for Old Age Security, Canada Pension Plan, Guaranteed Income Supplement, seniors housing
• supportive counselling

COVID19

• services available in-person, online and by phone/email during office hours
• operating on a hybrid model, providing all services and programs online and in-person
• for more information on programs and services, please check website
• please wear a mask to the office to keep it a safe, healthy environment - thanks for the cooperation

Employment Services

• one on one employment counselling
• resume clinic, interview skills
• career training referrals, career networking club
• employment workshops, job fair

Family Services

• counselling for individuals, families, couples
• safety plan development for victims of domestic violence, transition planning and housing support
• referrals to community services, legal information
• educational workshops
• self-help group

Health Services

• education and information seminars
• mobile health clinic for cervical cancer screening, Pap tests, screening for sexually transmitted infections
• breast cancer support group

Settlement Services

• one-on-one orientation or workshops, form filling, interpretation and translation, citizenship preparation, referrals

Social Services

• assistance in accessing social assistance and other services
• recreational and educational programs to reduce social isolation
• translation and interpretation
• seasonal income tax clinic

Community and support services

• information and referrals, and settlement services
• supportive counselling
• employment and job search assistance
• legal information, assistance applying for benefits, and year round tax clinic
• youth tutoring and homework club, student mentoring programs
• senior community involvement programs
• interpretation service for Tamil community, including accompaniment to appointments
• health education, community outreach
• social and recreation events and activities

Provides intervenors that give auditory and visual information, as well as interpretation services to people who are deafblind and living in the Greater Toronto Area * Intervenors escort deafblind persons to daily activities such as shopping, banking, and recreational/social events, as well as to medical, educational, legal, or government related services

Settlement services -- information and referral, orientation, interpretation, counselling, form-filling including documentation or social assistance applications

• counselling and support groups for assaulted women and their families
• workshops

Home Instruction for Parents of Preschool Youngsters (HIPPY), 647-346-3700 ext 322 -- in-home school readiness program for low income families

COVID19 -- services may be available virtually, no walk in service

Translation and interpretation in more than 100 languages including American Sign Language (ASL); social enterprise

Interpretation in person or over the phone, consecutive or simultaneous

COVID19 -- limited in-person services with limited hours at each location; also continuing to provide services over the telephone, via email, Zoom, Skype and Google Classroom; for more information, call or visit website

Settlement Services

• information and referral, orientation, translation and interpretation
• client accompaniment, client advocacy
• assistance in completing forms
• employment related services
• short term counselling and support for newcomers including culturally sensitive services for Syrian refugees
• workshops

Welcoming Communities, (Community Connections Mentorship Program)

• matches newcomers with Canadian volunteers who offer orientation to the local area and moral support in transition to Canada
• English conversation circles
• newcomers build leadership skills
• newcomer family drop-in, social events such as movies, cooking club

Services offered at various locations