Our helpline is answered by real people 24/7. Service is available in 150+ languages.
Text is available Monday to Friday from 7am to 9pm ET.
Live chat service is available Monday to Friday from 7am - 9pm ET.
Emails are monitored Monday to Friday from 7am to 9pm ET.
Complaints and compliments can be sent to this address.
connects individuals to non-emergency community programs and social services in their areas
responds to life- or property-threatening emergencies
connects you to non-emergency municipal services, programs and information.
Note: this is not available in all communities
connects you to healthcare workers who can provide health advice and information
To find information about 211 services in other provinces and territories across Canada, visit 211.ca.
To find information about 211 services across the United States, visit www.211.org.
211 is a helpline that easily connects people to the social services, programs and community supports they need.