How to Reach 211

Dial 2-1-1 
Toll-Free: 1-877-330-3213
TTY: 855-405-7446

Our helpline is answered by real people 24/7. Service is available in 150+ languages.

Text 2-1-1
Text is available Monday to Friday from 7am to 9pm ET.

Live Chat
Live chat service is available Monday to Friday from 7am - 9pm ET.

Email gethelp@211ontario.ca
Emails are monitored Monday to Friday from 7am to 9pm ET.

Complaints and compliments can be sent to this address.

Do you know how to make the right call?

2-1-1

connects individuals to non-emergency community programs and social services in their areas

9-1-1

responds to life- or property-threatening emergencies

3-1-1

connects you to non-emergency municipal services, programs and information.
Note: this is not available in all communities

8-1-1

connects you to healthcare workers who can provide health advice and information

211 Services Across Canada

 To find information about 211 services in other provinces and territories across Canada, visit 211.ca.

211 Services Across the US

To find information about 211 services across the United States, visit 211.org.