How to Reach 211
Our helpline is answered by real people 24/7. Service is available in 150+ languages.
Emails are monitored Monday to Friday from 7am to 9pm ET.
Complaints and compliments can be sent to this address.
Do you know how to make the right call?
connects you to non-emergency municipal services, programs and information.
Note: this is not available in all communities
211 Services Across Canada
To find information about 211 services in other provinces and territories across Canada, visit 211.ca.
211 Services Across the US
To find information about 211 services across the United States, visit www.211.org.