211 Regional Service Partners
If you need to reach 211 but cannot dial 211 and have reported the problem to us, please use the following numbers for the 211 Call Centre (Regional Service Partner) in your region.
The 211 helpline phones in Ontario are answered by Information and Referral Specialists at six organizations in Ontario. These organizations are our 211 Regional Service Partners. They are comprised of five non-profits and one municipality.
Each Regional Service Partner serves several regions or municipalities (see map). They build relationships with these municipalities and human service organizations in these regions. They participate in community initiatives to make services more accessible, answer the 211 helpline for these areas and work with 211’s local data providers who provide information on local organizations that are included in the 211 database.
Outside of Canada
211 phone service is available in most of the U.S. Try calling 2-1-1 or visit www.211.org to find your local 211.
If your request is urgent, please dial 2-1-1 as email is not monitored 24/7. We recommend using your business contact information for privacy reasons. We are committed to keeping your privacy protected and your information confidential at all times.