Our Mandate

What is 211?

211 is the source Canadians trust when seeking information and services to deal with life’s challenges.

211’s award-winning telephone helpline (2-1-1) and website provide a gateway to community, social, non-clinical health and related government services.

211 helps to navigate the complex network of human services quickly and easily, 24 hours a day, 7 days a week, in over 150 languages.

211 connects people to the right information and services, strengthens Canada’s health and human services, and helps Canadians to become more engaged with their communities.

When you don’t know where to turn, turn to 211.

female-young-senior