2018/2019 Board of Directors

211 in Ontario is governed by Ontario 211 Services, a non-profit agency, and provides strategic direction and oversight.

Photo of Barbara Kieley

Barbara Kieley

President and Chair, Manotick

Barbara is a respected C-Suite level business advisor with deep experience in digital innovation, strategic planning and business transformation. She recently retired from Ernst & Young, after a 35+ year career with global consultancies. Barbara has also held VP-level positions in government organizations where she led complex service transformation initiatives. Barbara is passionate about business excellence and brings substantive corporate governance experience.

Head and should photo of Allan Katz, Board of Directors

Allan Katz

1st Vice Chair, Kingston

Allan has held progressively senior leadership positions in Ontario’s health care sector. Currently, Allan is serving as Chair of the Stroke Network of Southeastern Ontario and is a Board Director of Shared Support Services Southeastern Ontario. He is the principal of an independent health system planning consultancy. Allan has served in senior leadership roles at Riverside Health Care (Fort Frances, Emo and Rainy River in Northwestern Ontario). South East Community Care Access Centre, Health Care Network of Southeastern Ontario, Deep River District Hospital, Northeastern Ontario Regional Cancer Centre and Muskoka/Parry Sound District Health Councils.

Head and shoulders photo of Donna Armstrong Segal

Donna Armstrong Segal

2nd Vice Chair, Kingston

Donna has held many leadership roles in Ontario’s health care sector over the last five decades after starting her career in nursing. Recently, Donna was the past Chair of the South East Local Health Integration Network, a Director with Kingston General Hospital and Executive Director of the Health Council of Canada. Donna has also held several leadership roles with the Government of Ontario with both the Ontario Family Health Network and Ministry of Health and Long-Term Care.

Alasdair Smith

Treasurer, London

Alasdair is the Vice President of Finance/Chief Financial Officer of Middlesex Hospital Alliance. He is an experienced Health Care Executive with over 20 years experience. He has the professional accounting designation CPA, CMA and Certified Health Leader. He is active in many health care committees and working groups in the South West Local Health Integration Network catchment area.

Head shot photo of Alex Browning, Board Member

Alex Browning

Board Director, Stratford

Currently Alex is teaching part time at York University’s Faculty of Liberal Arts and Professional Studies. Alex is retired after almost 38 years at the LCBO, where he was the Senior Vice Present of Finance and Administration and CFO for 20 years. He is a fellow of both the Certified Professional Accountants (FCPA) and Society of Management Accountants (FCMA). He has an MBA from the Ivey School of Business and a Masters of Education from Brock. He currently serves on the boards of a financial institution, a Wine & Spirits Distribution company and a not for profit charity.

Photo of Lauren Calderwood

Lauren Calderwood

Board Director, Toronto

Lauren is the Manager of Duty Counsel at the North York Family Courthouse. She has worked as a family lawyer for Legal Aid Ontario since her call to the Ontario Bar. Lauren obtained her Juris Doctor from the University of Windsor-Faculty of Law, and has dedicated her career to serving low-income Ontarians.

Dan Clement

Ex-officio, United Way Centraide Canada, Toronto

Dan is an Executive Vice President at United Way Centraide Canada with over 15 years experience with United Way Centraide Movement leading strategic initiatives, including 211, public policy and organizational development. His career includes working with the Ontario Provincial Government and private consulting practice related to affordable housing, urban planning and public policy.

Arnold (Arnie) Francis

Board Director, Almonte

Arnie is the Vice President of d4projek management inc., a governance consulting company based in the Ottawa area. Arnie also holds the CISA, CPM and CBM designations. His involvement in community leadership includes founding a local refugee resettlement initiative, exercising a 25-year commitment to advocacy for vulnerable persons, and the promotion of cultural values through community engagement projects.

Head shot photo of Michael Lenczner

Michael Lenczner

Board Director, Montreal/Toronto

Michael Lenczner works at the intersection of technology and the nonprofit sector. He splits his time between serving as the CEO of Ajah, a Montreal-based company that develops online tools for fundraisers, and being the Director of Powered by Data, a nonprofit initiative launched by Ajah that helps the nonprofit sector use data to increase its impact. Michael founded Île Sans Fil, a community wireless group now operating over 500 public hotspots in the Montreal area. Working in open data since 2005, he has co-founded national, provincial and municipal lobbying groups, as well as coordinated numerous hackathons. He co-founded Ajah in 2010 and in 2013, Ajah created Powered by Data. Michael is a frequent collaborator on academic-community partnerships and has published peer-reviewed articles.

Photo of Jack Leung

Jack Leung

Board Director, Toronto

Jack is a management consultant at KPMG; he leads enterprise-wide transformation initiatives across different industries for investors and operators. He specializes in sustainable cost reduction, post-transaction integration, and commercial due diligence. Jack holds a Master of Laws at the London School of Economics and Political Science, and a Bachelor of Commerce at the University of British Columbia. He has served in many charitable organizations, including the Trinity Square Cafe in Toronto.

Genevieve Painchaud

Board Director, Ottawa

Geneviève is a Realtor in the Ottawa area, with extensive community involvement through her volunteer work as a board member of a social services agency, and through the variety of roles she has held in provincial and federal political campaigns. She is a marketing professional, having developed her expertise in her roles with Trimark Mutual Funds (Invesco) and Bell TV, and as a Professor at Collège La Cité in the Business Faculty. Geneviève is also a lay Bencher with the Law Society of Ontario.

Head and shoulders photo of Stephen Van Valkenburg

Stephen J. Van Valkenburg

Board Director, Kitchener-Waterloo

Stephen has almost four decades of experience in Emergency Medical Services in Southwestern Ontario. He is currently the Chief of Region of Waterloo Paramedic Services. He has also served in senior roles in Middlesex-London Paramedic Services, Niagara Emergency Medical Services, as well as Lambton Emergency Medical Services, Wallaceburg Central Ambulance Communications Centre and London Central Ambulance Services.

Head and shoulders photos of Graham Woodward

Graham Woodward

Board Director, Toronto

Graham has more than 25 years in health care planning, policy, research, evaluation and program management. Currently, he is Senior Vice President at CorHealth Ontario. He has also held a number of leadership positions within the Ontario’s health care system such as the Ontario Renal Network, Cancer Care Ontario, and the Ontario Ministry of Health and Long-Term Care.