February 11 is 211 Day across North America.

February 11 is 211 Day across North America. To mark this day, the 211 Ontario helpline is asking residents to make the right call if they want or need non-emergency help by dialing 2-1-1. Today, 211 also launched the ability to chat with a 211 Specialist online at www.211ontario.ca.

Knowing the right number to call or chat with will help people find the right programs and services for their situation and reduce non-urgent calls to 911. Residents should always call 9-1-1 for a life-threatening emergency, when a property is in danger or a crime is in progress that requires the police, fire or paramedics.

211 provides an online searchable database, and a 24/7 helpline to support front-line responders in connecting people to the longer-term and community-based supports they may need.

Dialing 2-1-1, a three-digit number, or chatting online with 211 at www.211ontario.ca, connects residents to the 211 helpline to find help for life’s twists and turns.

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