Caller Stories 2017 & 2018

Help for Woman Who Left an Abusive Relationship A woman called 211 looking for multiple services including food, financial help, divorce...

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OPPORTUNITY – ADVISOR, STAKEHOLDER ENGAGEMENT

ORGANIZATIONAL BACKGROUND 211 is a helpline available by phone, chat, or online search that helps Ontario residents navigate the complex...

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Opportunity -Data Analyst

ORGANIZATIONAL BACKGROUND 211 is a helpline available by phone, chat, or online search that helps Ontario residents navigate the comple...

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Ample Labs looks to build covid information chatbot to support information needs for Toronto’s homeless

Last week the province released their modeling for the spread of COVID-19 and it’s not easy to look at. Ontarians are trying to do t...

211 Ambassador Social Media Toolbox During Pandemic

211 Ontario is asking 211 Ambassadors to help share the message that the 211 helpline is to help Ontario residents find the right help in...

211 Day 2020 – 211 Ambassador Kit

211 Day Summary February 11th is 211 Day across North America – a day we collectively raise awareness about the 211 service through 21...

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How 211 Ontario Can Help You Find Financial Assistance for Utility Bills

 In July 2018, Angus Reid looked at the lived experience of Poverty in Canada. The survey found a quarter of Canadians described themsel...