Call the 2-1-1 helpline to find Ontario’s health services and resources

211 can help you navigate the complex system of health and social services and give you the tools you need to take charge of your health.

Maintaining good health is one of the top concerns of most Ontarians – and is the number one reason people call 211.  People call to find health services and supports including government services, community-based supports, long-term care, respite care and wellness programs offered by public health and non-profit organizations.

211 connects people to low-cost or free services that can help people maintain their health – including programs that address the social determinants of health such as education, employment, housing and food security.  We work closely with health care providers and local Community Care Access Centres to ensure people understand and can access the supports they need to stay well.

The list below shows many of the health services in our 211 Ontario database, including help for a wide variety of health conditions and diseases, and community supports for women, men, youth, immigrants, seniors, children and newborns.

211 can help you navigate the complex system of health and social services and give you the tools you need to take charge of your health. Call 2-1-1 anytime, from anywhere in Ontario, to talk to our friendly Information and Referral Specialists.

211 can refer callers to programs and services related to the following topics:

A

Aboriginal health
Addiction support
ADD
Adult day programs
AIDS and HIV
Alcohol addiction
Alzheimer’s
Ambulatory care centres
Arthritis
Assisted Living
Asthma support
Attendant services
Autism services

B

Behavioural supports
Birth control for teenagers
Blindness
Brain injury
Brain tumour
Breast cancer
Breastfeeding
Breast health and screening
Bulimia

C

Cancer support
Cardiac wellness
Caregiver support
Cerebral palsy
Case management
Child abuse prevention and intervention
Child development
Children’s health
Chiropodists
Chronic disease
Chronic Obstructive Pulmonary Disease (COPD)
Community care access centres
Community health centres
Community support services
Companionship
Counselling
Crisis services
Crohns and colitis
Cystic fibrosis

D

Developmental disabilities
Drug addiction
Day programs
Diabetes education
Dental hygienists
Disabilities
Dietitians
Distress centres
Dementia care
Down syndrome

E

Eating disorders
Elder abuse
Emergency departments
Epilepsy

F

Family doctors
Family health teams
Family violence
Fibromyalgia
Flu clinics
Foot care
Friendly visiting

G

Geriatric assessments
Geriatric home nursing
Geriatric mental health

H

Harm reduction
Health equipment loans
Hearing health
Heart health
Hemophilia
HIV care
Hospitals
Home making help
Home safety services
Home safety equipment
Home visits
Hospices
Huntington disease

I

Immigrant health
Immunization
Infant hearing screening
Intellectual disabilities

K

Kidney disease

L

Learning disabilities
Liver disease
Long term care homes
Low vision
Lung disease
Lupus and rheumatic diseases

M

Medical appointment escorts
Medical supplies
Mental health
Midwives
Mobility equipment
Mood disorders
Multicultural health services
Multiple sclerosis
Muscular dystrophy

N

Newborn health
Newcomer health
Nursing care
Nutrition counselling
Nurse practitioner clinics

O

Occupational therapy
Ontario Disability Support Program (ODSP)
Ontario Health Insurance Program (OHIP)
Osteoporosis
Ostomy supplies

P

Palliative care
Parkinson support
Personal care
Personal emergency response alarms
Physical disabilities
Physiotherapy
Postpartum support
Pregnancy support
Pregnancy testing and counselling
Prenatal nutrition
Prenatal support
Problem gambling
Psychiatric services
Public health departments

R

Refugee health
Registered Nu
rses and Registered Practical Nurses
Rehabilitation services
Respite care

S

Self-help groups and support
Seniors health
Service Ontario
Sexual assault centres
Sexual health
Sleep disorders
Smoking cessation
Social workers
Speech language services
Stroke recovery
Suicide prevention
Support groups

T

Teen health
Tourette’s support

U

Urgent care centres

V

Veterans’ health and support

W

Walk-in clinics
Weight loss support
Wound care
Women’s health

Y

Youth health

We have found a variety of helpful health-related videos from Ontario organizations for Ontario’s residents. Here a few:

 

Women’s College Hospital

Women’s Health Matters YouTube Channel by Women’s College Hospital and Cancer Care Ontario has a variety of videos on women’s health topics as well as the following videos for multicultural residents.

* Cervical cancer screening in Bengali language

* Breast cancer screening in Bengali language

* Breast cancer screening in Traditional Chinese language

* Breast cancer screening in Hindi language

https://www.youtube.com/user/whealthmatters

 

Dr. Mike Evans YouTube Channel

St. Michaels Hospital physician has been a YouTube star with his health education videos. Here are a few examples. Some of them have also been translated.

* What is the single best drink for your health?

* One simple solution for medication safety

* Deeper dive on PSA Screening

* Low back pain and lots more

https://www.youtube.com/user/DocMikeEvans

 

CNIB

CNIB provides lots of videos about new devices for the blind, smart phone apps, accessible sports for the blind, parenting with vision loss, transitioning to university when blind and other helpful videos.

https://www.youtube.com/user/cnibnatcomm

 

Alzheimer Society of Toronto

Watch a First Link Coordinator discuss the positive impact the First Link program has had for individuals with dementia and their family caregivers.

 

Often, a caregiver for a person with dementia is imagined to be an adult daughter or son, or someone’s spouse. However, sometimes younger adults, teenagers, or even children become caregivers when their parents live with early-onset dementia.

 

Alzheimer Society of Grey-Bruce explains how Alzheimers Society of Grey-Bruce can help loved ones with dementia and the caregiver.

 

Alzheimer Southwest: Alzheimer awareness – 10 warnings signs of Alzheimer’s disease

 

Alzheimer Southwest: Aging with vitality – stay mentally active/ work your body / feed your brain

 

Ontario Medical Association

Salt: How much is too much?

On average, Canadians consume about 2 teaspoons (8.5 grams) of salt daily — twice the amount that is recommended for good health.

 

Sugar Rush Hour: How to balance Sugar in your diet, and what it does to your body.

 

The | Le Royal Mental Health – Care and Research

ADHD in adults. Yes, it’s real. Yes, you can do something about it.

 

Recovery from mental illness and the recovery process

 

Sunnybrook Hospital

Warning signs of a stroke

 

Anaphylaxis Canada

Anaphylaxis Canada’s video on how to prepare for your allergist appointment. Learn 11 simple tips for making the most of your visit. This video is a part of the Newly Diagnosed Support Centre resources, found at www.allergysupportcentre.ca

 

Eating Disorder Outreach Program

If the way you eat and think about food interferes with your life and keeps you from enjoying life and moving forward, then that is disordered eating. Take it seriously and talk to someone who can help. Talking saves lives.

 

Here are just a few of the many health-related support lines and online support groups available to Ontario residents. Call 2-1-1 whenever you are looking for health supports and don’t know where to turn.

Mother Matters

Online support group for women with mood/adjustment challenges following the birth of their baby. http://www.womenshealthmatters.ca/health-centres/mental-health/perinatal-mental-health/mother-matters/

 

Eat Right Ontario Helpline and Website

Registered Dietitians provide visitors with easy to use nutrition information to help you make healthier food choices.

http://www.eatrightontario.ca/en/default.aspx

 

Lung Association Lung Health Information Line

Do you have questions about lung health, asthma care and prevention, chronic obstructive pulmonary disease or smoking cessation? The Lung Association can help.

http://www.on.lung.ca/

 

Canadian Cancer Society

Talk to an information specialist, talk to someone who has been there, connect with their online community, quit smoking, find a wig and more for people coping with cancer and their families. Interpreter service available.

http://www.cancer.ca/en/?region=on

 

Asthma Society of Canada

Asthma and allergy support line. Asthma Care Centres. National Asthma Patient Alliance. Ask an expert email form.

http://www.asthma.ca/

 

Ontario Brain Injury Association

Support line for those with an acquired brain injury and their families to find rehabilitation services, understand WSIB and other financial assistance, learn about services and benefits you may be entitled to and peer support programs.

http://obia.ca/

 

Telehealth Ontario

Telehealth provides free access to a Registered Nurse for health advice or general health information. 24 hours a day. 7 days a week. Call 2-1-1 for Telehealth phone number.

 

Heart and Stroke Foundation

Health information. Health etools. CPR/First Aid. Multicultural resources for the Chinese, South Asian and First Nations Inuit and Metis communities.

www.heartandstroke.com

 

Mental Health Helplines in Ontario

Drug and Alcohol Helpline

Mental Health Helpline

Ontario Problem Gambling Helpline

Call 2-1-1 for the phone numbers to the above.

 

About Kids Health

Trusted answers from The Hospital for Sick Children about health topics from A to Z, pregnancy, nutrition, education, ages and stages help for parents and lots more.

http://www.aboutkidshealth.ca/En/Pages/default.aspx

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