Call the 2-1-1 helpline to find Ontario’s health services and resources
Maintaining good health is one of the top concerns of most Ontarians – and is the number one reason people call 211. People call to find health services and supports including government services, community-based supports, long-term care, respite care and wellness programs offered by public health and non-profit organizations.
211 connects people to low-cost or free services that can help people maintain their health – including programs that address the social determinants of health such as education, employment, housing and food security. We work closely with health care providers and local Community Care Access Centres to ensure people understand and can access the supports they need to stay well.
The list below shows many of the health services in our 211 Ontario database, including help for a wide variety of health conditions and diseases, and community supports for women, men, youth, immigrants, seniors, children and newborns.
211 can help you navigate the complex system of health and social services and give you the tools you need to take charge of your health. Call 2-1-1 anytime, from anywhere in Ontario, to talk to our friendly Information and Referral Specialists.
211 can refer callers to programs and services related to the following topics:
Adult day programs
AIDS and HIV
Ambulatory care centres
Birth control for teenagers
Breast health and screening
Child abuse prevention and intervention
Chronic Obstructive Pulmonary Disease (COPD)
Community care access centres
Community health centres
Community support services
Crohns and colitis
Family health teams
Geriatric home nursing
Geriatric mental health
Health equipment loans
Home making help
Home safety services
Home safety equipment
Infant hearing screening
Long term care homes
Lupus and rheumatic diseases
Medical appointment escorts
Multicultural health services
Nurse practitioner clinics
Ontario Disability Support Program (ODSP)
Ontario Health Insurance Program (OHIP)
Personal emergency response alarms
Pregnancy testing and counselling
Public health departments
rses and Registered Practical Nurses
Self-help groups and support
Sexual assault centres
Speech language services
Urgent care centres
Veterans’ health and support
Weight loss support
We have found a variety of helpful health-related videos from Ontario organizations for Ontario’s residents. Here a few:
Women’s College Hospital
Women’s Health Matters YouTube Channel by Women’s College Hospital and Cancer Care Ontario has a variety of videos on women’s health topics as well as the following videos for multicultural residents.
* Cervical cancer screening in Bengali language
* Breast cancer screening in Bengali language
* Breast cancer screening in Traditional Chinese language
* Breast cancer screening in Hindi language
Dr. Mike Evans YouTube Channel
St. Michaels Hospital physician has been a YouTube star with his health education videos. Here are a few examples. Some of them have also been translated.
* What is the single best drink for your health?
* One simple solution for medication safety
* Deeper dive on PSA Screening
* Low back pain and lots more
CNIB provides lots of videos about new devices for the blind, smart phone apps, accessible sports for the blind, parenting with vision loss, transitioning to university when blind and other helpful videos.
Alzheimer Society of Toronto
Watch a First Link Coordinator discuss the positive impact the First Link program has had for individuals with dementia and their family caregivers.
Often, a caregiver for a person with dementia is imagined to be an adult daughter or son, or someone’s spouse. However, sometimes younger adults, teenagers, or even children become caregivers when their parents live with early-onset dementia.
Alzheimer Society of Grey-Bruce explains how Alzheimers Society of Grey-Bruce can help loved ones with dementia and the caregiver.
Alzheimer Southwest: Alzheimer awareness – 10 warnings signs of Alzheimer’s disease
Alzheimer Southwest: Aging with vitality – stay mentally active/ work your body / feed your brain
Ontario Medical Association
Salt: How much is too much?
On average, Canadians consume about 2 teaspoons (8.5 grams) of salt daily — twice the amount that is recommended for good health.
Sugar Rush Hour: How to balance Sugar in your diet, and what it does to your body.
The | Le Royal Mental Health – Care and Research
ADHD in adults. Yes, it’s real. Yes, you can do something about it.
Recovery from mental illness and the recovery process
Warning signs of a stroke
Anaphylaxis Canada’s video on how to prepare for your allergist appointment. Learn 11 simple tips for making the most of your visit. This video is a part of the Newly Diagnosed Support Centre resources, found at www.allergysupportcentre.ca
Eating Disorder Outreach Program
If the way you eat and think about food interferes with your life and keeps you from enjoying life and moving forward, then that is disordered eating. Take it seriously and talk to someone who can help. Talking saves lives.
Here are just a few of the many health-related support lines and online support groups available to Ontario residents. Call 2-1-1 whenever you are looking for health supports and don’t know where to turn.
Online support group for women with mood/adjustment challenges following the birth of their baby. http://www.womenshealthmatters.ca/health-centres/mental-health/perinatal-mental-health/mother-matters/
Eat Right Ontario Helpline and Website
Registered Dietitians provide visitors with easy to use nutrition information to help you make healthier food choices.
Lung Association Lung Health Information Line
Do you have questions about lung health, asthma care and prevention, chronic obstructive pulmonary disease or smoking cessation? The Lung Association can help.
Canadian Cancer Society
Talk to an information specialist, talk to someone who has been there, connect with their online community, quit smoking, find a wig and more for people coping with cancer and their families. Interpreter service available.
Asthma Society of Canada
Asthma and allergy support line. Asthma Care Centres. National Asthma Patient Alliance. Ask an expert email form.
Ontario Brain Injury Association
Support line for those with an acquired brain injury and their families to find rehabilitation services, understand WSIB and other financial assistance, learn about services and benefits you may be entitled to and peer support programs.
Telehealth provides free access to a Registered Nurse for health advice or general health information. 24 hours a day. 7 days a week. Call 2-1-1 for Telehealth phone number.
Heart and Stroke Foundation
Health information. Health etools. CPR/First Aid. Multicultural resources for the Chinese, South Asian and First Nations Inuit and Metis communities.
Mental Health Helplines in Ontario
Drug and Alcohol Helpline
Mental Health Helpline
Ontario Problem Gambling Helpline
Call 2-1-1 for the phone numbers to the above.
About Kids Health
Trusted answers from The Hospital for Sick Children about health topics from A to Z, pregnancy, nutrition, education, ages and stages help for parents and lots more.
23,964 Calls 21,061 Total Number of Web Sessions Website Sessions by top 5 cities/towns in 211 Region Sudbury – 6,003 Thunder...Regional Snapshots
42,676 Calls 63,917 Total Number of Web Sessions Website Sessions by top 5 cities/towns in 211 Region Ottawa – 35,836 Kingsto...Regional Snapshots