211 Central East Region Snapshot 2016
Total Number of Web Sessions
Website Sessions by top 5 cities/towns in 211 Region
Barrie – 16,263
New Tecumseth – 3,451
Orillia – 3,163
Peterborough – 2,847
Collingwood – 2,272
Prosthesis for Senior
79 year old man whose only income was Old Age Security and the Canada Pension Plan, called 211 looking for financial assistance to purchase a prosthesis. He was referred to the Ministry of Health and Long Term Care Assistive Device Program (ADP) and War Amps. 211 would advocate and contact the local St Vincent de Paul and Lions Club to see if they could assist with outstanding balance. Both of the local charities were willing to assist with the balance owing once. A 211 Community Navigator provided a letter of support for the caller. On following up, we found out that the ADP program would provide $2,796.75 and War Amps $1,000. St Vincent de Paul provided $400 and Lions Club paid $379.79, thus paying for the prosthetics in full. Caller was extremely thankful and that he would certainly call 211 again if he needed any other assistance.
Railway Suicide Prevention – Northumberland County
To offset the many calls for assistance along Northumberland rail lines to local police services and rail police services, Northumberland Safe Communities Committee posted signs they hope will have a high impact on individuals who will stop to read the sign and call 911 or 211 to reach out for help. Northumberland County does not have a 24/7 crisis line and the partnership with 211 will ensure callers get connected to the professional services they need anywhere in Ontario, 24/7 in 150+ languages.
Simcoe County Community Paramedicine Program
Community paramedicine allows paramedics and emergency medical technicians (EMTs) to operate in expanded roles to provide routine healthcare services to underserved populations, and helps to improve rural emergency medical services (EMS). 211’s Community Navigators receive referrals from Community Paramedicine and contact each patient to provide a further assessment on social and community services, and ensure they understand the information and referrals provided.