Ontario 211 Services

Caller Needs Stats, caller stories and provincial level partnerships

October 28, 2016
Image showing social services on a map

The winter months can cause both financial and emotional stress, especially for people living on a low income or coping with a change in their circumstances. Calling 2-1-1 is the easy way to access financial, emotional and other supports in Ontario communities this winter.

July 12, 2016
Image says Ontario 211 Services is seeking new members for its Board of Directors

Ontario 211 Services is seeking new members for its Board of Directors. Posting on behalf of Karen Milligan, Executive Director of Ontario 211 Services and Jason Shim, Chair, Nominations Committee, Ontario 211 Services Board of Directors with the request to please share this with your networks.
Two files are attached:
·        Candidate form (editable PDF can be filled out and saved, or printed and manually completed)

May 08, 2016

- Guest Blog by Francesca Dobbyn, Executive Director of United Way of Bruce Grey

United Way of Bruce Grey played an essential role in supporting residents after the Goderich Tornado and victims of the Owen Sound fires, which affected 23 people, including six families who did not have home insurance.

May 09, 2016

Ontario residents wanting to help the victims of the Fort McMurray wildfire in Alberta can donate to several organizations. At this time cash is the most needed as this crisis will likely last weeks and the community’s needs will change. Financial donations to the Red Cross will be matched by the Government of Canada. The Alberta Government is also matching donations to the Red Cross. It is a great way to maximize your donation.

February 10, 2016
Infographic illustrating Ontario 211's statistics on why poeple call 211
February 03, 2016

UPDATE - Feb 4, 2016: Our 211 Central region contact centre is now back to regular service after the building fire and evacuation yesterday. We wish to thank all of our Regional contact centres for supporting the after-hours service, and thank our callers for their patience with any service disruption yesterday.


Urgent Notice: 211 Service in Toronto, York and Durham Regions Temporarily Disrupted

December 07, 2015

Many communities across Ontario are getting ready to welcome thousands of Syrian refugees in the coming weeks and months, and 211 is here to help!  211 is available by phone, 24/7, in more than 150 languages to help newcomers learn about the services available, and understand how to access them. Looking for services? Search or click on the topic icons on our homepage at www.211ontario.ca

September 21, 2015
Image says Call 211 to connect to programs that improve health and wellbeing

Most Canadians aged 55 or older want to live at home as long as possible, according to Dr. Samir Sinha, Director of Geriatrics and Provincial Lead, Ontario’s Seniors Strategy in a TEDxStouffville video on Building Age Friendly Communities. Our population has never lived so long so as a society we are learning what seniors need.

July 20, 2015

The Ontario Energy Board (OEB) is currently in the process of implementing the Ontario Electricity Support Program, or OESP, which is set to start in January 1, 2016.  The OESP is an ongoing rate assistance program designed to help low-income electricity customers with electricity bill payments.  Those who qualify would see a monthly OESP credit on their electricity bills.  The OESP credit amount will depend on the number of people living in the house and their combined household income.

May 29, 2015
SparkOntario logo for volunteering website

SPARKOntario is a new website, launched during National Volunteer Week that helps Ontarians connect with volunteering opportunities that suit their unique interests and lifestyle. Funded by the Ministry of Citizenship, Immigration and International Trade, findmyspark.ca aggregates volunteering opportunities from across Ontario. Non-profit organizations contribute information about their volunteering opportunities through their membership with one of Ontario’s 25 volunteer centres or by signing up directly on the site.


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